Superdry Reviews | Glassdoor.co.uk

Superdry Reviews

Updated 5 June 2018
252 reviews

Filter

Filter

Full-timePart-time

252 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Management is really good, Staff discount and co-workers are great" (in 31 reviews)

  • "50% Discount (but clothes have gone down hill the last few years)" (in 28 reviews)

Cons
  • "Favouritism, lack of communication," (in 8 reviews)

  • "Have to always remain behind after store closes, even if the shop floor is tidy" (in 8 reviews)

More Pros and Cons

  1. "Entrepreneurial, non-corporate culture, breadth of new stuff added to jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cheltenham, England
    Current Employee - Anonymous Employee in Cheltenham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry full-time (More than a year)

    Pros

    Freedom to operate, not hierarchical, great values

    Cons

    Benefits need to improve for all employees

    Advice to Management

    Continue to do what you're doing!


  2. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Superdry part-time

    Pros

    The management is generally very competent. If there are any concerns, they are attentive and well-prepared to deal with them.

    Cons

    Higher management takes no interest in the lower employees when they visit the stores. They tend not to be concerned with how the employees feel they are getting on.

    Advice to Management

    Take more of an interest in how the employees feel. The store management takes an interest, but it would also be nice to have a visible platform for accountability, just so we know, as the small guys, that we are being looked out for.

  3. Helpful (1)

    "No Career Progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Superdry full-time

    Pros

    Staff discount, on-site cafe, Sharesave scheme.

    Cons

    No career progression, 'old boys club' environment (sexism issues in various departments), unfair pay across teams, manager-employee favouritism, poor management

    Advice to Management

    Be more approachable to employees, provide more opportunities to learn, manage workloads more efficiently


  4. "Great part time job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superdry part-time

    Pros

    Great part time job, lots of incentives to do well. Good staff discount.

    Cons

    High staff turnover. Not instantly welcoming.


  5. "Perfect for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Assistant in Newcastle upon Tyne, England
    Current Employee - Retail Assistant in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Superdry part-time (More than a year)

    Pros

    - Fun, friendly environment
    - Interesting training
    - Every day is different
    - 50% off merch which is handy when living off a budget
    - 5 weeks holiday with extra accumulated if you work over time
    - Over time available

    Cons

    - You are expected to work either Christmas Eve AND/OR Boxing Day. My first year I had to work both, second year was able to choose which I worked.
    - Average pay - considering some members of staff are given near equal responsibility to a manager it's a little annoying.
    - You sometimes do not get a choice in being given over time.

    Advice to Management

    Evaluate staff members for a pay rise/hero pay more often.


  6. Helpful (1)

    "Was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Superdry part-time (Less than a year)

    Pros

    Everyone was jokes, good work family

    Cons

    Fired for something very petty, and on letter they reported a list of things that i didn't do.


  7. "Good Career Path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Manager in Birmingham, England
    Current Employee - Floor Manager in Birmingham, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Superdry full-time (Less than a year)

    Pros

    Money, Work-Life Balance, Good Values

    Cons

    Management Tough, No Training, Expectancy Tough

  8. Helpful (1)

    "It can be ok but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Reading, England
    Current Employee - Sales Assistant in Reading, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Superdry full-time (Less than a year)

    Pros

    50% Discount (but clothes have gone down hill the last few years)
    Uniform allowance twice a year
    Good mix of people

    Cons

    Refurbishment to shop going on at the moment so horrible working conditions. Shop stinks of chemicals and staff members getting ill from it. Downstairs flooded with urine from another shops toilet. It’s been a week and still the floor hasn’t been disinfected/cleaned properly.
    Management insist we sign customers up to emails without there knowledge when doing e-receipts, breaking the data protection act.
    Payed poorly for the amount of work we have to do.

    Advice to Management

    Understand your under a lot of pressure to perform but you don’t need to pass the stress onto us.


  9. "Best company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Manager
    Current Employee - Floor Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry full-time (More than a year)

    Pros

    - Every member of the superdry team cares.
    - a great family environment and interaction throughout all stores, no matter what i know i can call on any of my management team to help.
    - Pay is good, after all its retail not saving peoples lives!

    Cons

    There are no major cons, as with any company there are things to improve such as erratic decisions but im proud to work in a place that can turn a whole store around in the blink of any eye!

    Advice to Management

    Keep doing what you’re doing.


  10. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Superdry part-time

    Pros

    50% staff discount
    £200 uniform allowance and you can use your discount which means £400 of free clothes.
    The pay is better than most retail companies

    Cons

    Dealing with unreasonable customers
    Managers can be unreasonably bossy

    Advice to Management

    Treat your staff well


Showing 252 of 263 reviews
Reset Filters