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Superdry Reviews

Updated 13 January 2018
208 reviews

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208 Employee Reviews

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Pros
  • 50% staff discount & up to 70% discount in staff shop at Head Office (in 28 reviews)

  • The people are very nice, you get 50% discount plus clothing allowance every six months (in 26 reviews)

Cons
  • lack of communication between senior management and floor staff (in 6 reviews)

  • Have to always remain behind after store closes, even if the shop floor is tidy (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Staff in London, England
    Current Employee - Floor Staff in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    50% staff discount
    ability to get free products for up and cross selling

    Cons

    lack of communication between senior management and floor staff
    huge favouritism negatively affecting other employees
    senior management horribly big headed - might not even say good morning back and just pass by as if nothing happened
    constant supervision - feels like being in a nursery
    'records of conversations' for most little, silly things - even if you run to grab a snack from the vending machine or go have water 'too many times'
    management being completely fake - smiling to your face and minute after talking rubbish about you behind your back
    if you work hard one time they will constantly stay on top of your head to push you work even harder every single shift
    'management concentrated on money and any floor staff are only numbers to them' - this has been said by senior management before leaving the position
    usually very arrogant and rude management constantly moaning about every little thing demotivating everyone else to do their duties
    floor staff as well as management constantly changing due to the fact of how they are being treated
    most of the floor staff is sick of their jobs affecting and demotivating others
    i could carry on for hours but these are the main ones

    Advice to Management

    CHANGE THE SENIOR MANAGEMENT. Get someone who will take care of their employees first, make the fun and the same time challenging work environment and money will flood even more. By constantly threatening and demotivating your staff you won't achieve anything.


  2. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good place to work. Staff are very nice and so is management. Discount is also good.

    Cons

    some time management poorly manage staff


  3. "Fun team, great discounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    It's a very fun environment with great people working as a team
    Big discount of 50%, even on top of uniform allowance
    Uniform allowance depending on how many hours you work (I work 10 and get £150)
    Nice management who listen to your concerns and who encourage you to work

    Cons

    Some members of management are very unorganized
    Odd regular worker will try to act as they are management and try to boss you around
    Standards take long to do and are expected to be done perfectly - hard for those who close at the end of the day

    Advice to Management

    Don't allow regular workers to tell others what to do, Be more organised in terms of designating rotas, Give extra hours to current workers who want it instead of hiring new people


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Average job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Superdry part-time

    Pros

    Training was alright but could of been more extensive

    Workload was well structured

    Cons

    Petty managers and supervisors

    Wouldnt advise during busy periods

    Quite boring job, may not be for you if you like folding and arranging clothes

    Advice to Management

    Have better relationship with staff


  6. "Exciting times ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cheltenham, England
    Former Employee - Anonymous Employee in Cheltenham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdry full-time (More than a year)

    Pros

    Superdry continues to rapidly grow and with this provides plenty of opportunity and challenges for employees. Although the product is key to the business and heritage, the people are amazing to work with. Cool and exciting brand to work for.

    Cons

    Salary pay is poor for low to midweight level employees. Plenty of employees who have worked with the business since the start who shouldn't be in senior management.

    Advice to Management

    Look after your staff and realise their potential.


  7. "Working at the Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Superdry part-time

    Pros

    - Good teammates
    - The line managers that i had was also great.
    - Good rotation of shifts if needed.
    - Great Wages

    Cons

    - They did not take into consideration of that i had employment.
    - Management could be inconsistent at times.
    - Staff overworked during the Christmas period.

    Advice to Management

    Focus on the team workers well being and happiness at the company and try to find ways to improve morale of team members to increase productivity.


  8. "The worst 6 months of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor/Holding Assistant Manager in London, England
    Former Employee - Supervisor/Holding Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    50% discount on clothes for yourself
    Family and friend discounts at Christmas
    Share-save scheme

    Cons

    Weak management
    Lack of support
    Unwillingness to take action in under-performing stores
    Expected to work long hours and overtime for which you are not paid
    Bullying in the workplace ignored and stifled
    Double tasking
    Lack of customer focus
    Excessive and extremely regimented replenishment routine
    No support from Area Managers
    No relationships between local branches and their staff

    Advice to Management

    Start hiring the right people for the job
    Start listening to your teams
    Create an environment where your staff look forward to coming to work
    If there's a problem, find the best solution, not the quickest one


  9. "Superdry"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    Pros

    Great benefits such as the 50% staff discount

    Cons

    Not appreciated for good work some of the time


  10. "Part time sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in York, England
    Former Employee - Part Time Sales Associate in York, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -50% staff discount + uniform allowance twice a year
    good salary for sales assistant (7.20)
    5-hour shifts if you're working part-time
    they do give a chance to everyone, even if you don't have a relevant previous job experience
    good music
    good experience

    Cons

    management style - managers carry out individual incentives which destroys any sense of teamwork between the coworkers. employees will leave their zone in order to accompany "their" customer to the changing rooms, the tills etc in order to secure "their" sale when they're simply supposed to pass on to the next coworker to avoid disrupting the organization. managers will also push you to constantly ask the customers if they need help, can be annoying for them and awkward for you when 2, 3, 4 SAs have already gone up to them on their way to your area of the store...
    music is suuuper loud you can barely understand what the stock room is saying on the radio
    they don't have real security - it's up to the employees to watch out for shoplifters, listen to the police radio and stand in front of the store doors which can get very boring


  11. "Christmas Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aberdeen, Scotland
    Former Employee - Anonymous Employee in Aberdeen, Scotland

    I worked at Superdry part-time (Less than a year)

    Pros

    Authentic brand; colleagues easy-going and fun!

    Cons

    Buy Superdry branded clothes before starting job

    Advice to Management

    Give constructive feedback to employees


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