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Superdry Sales Assistant Reviews

Updated 30 September 2017
72 reviews

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Sales Assistant

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Superdry President and CEO Euan Sutherland
Euan Sutherland
29 Ratings

Employee Reviews

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Pros
  • 50% staff discount & up to 70% discount in staff shop at Head Office (in 26 reviews)

  • The people are very nice, you get 50% discount plus clothing allowance every six months (in 26 reviews)

Cons
  • lack of communication between senior management and floor staff (in 6 reviews)

  • Have to always remain behind after store closes, even if the shop floor is tidy (in 8 reviews)

More Pros and Cons

  1. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Birmingham, England
    Former Employee - Sales Assistant in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdry (More than a year)

    Pros

    - Very Busy
    - A lot of incentives
    -Great people

    Cons

    - Not enough staff, needs more for day time

    Advice to Management

    - Hire more


  2. "Superdry Sales Assistant - hated it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Gateshead, England
    Former Employee - Sales Assistant in Gateshead, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Superdry part-time (More than a year)

    Pros

    Good staff discount ... and that's about it

    Cons

    Hard to progress pay grade when in particular store (mine). Didn't appreciate hard workers. Manipulative and use negative reinforcement, as opposed to positive. I hated working here, I nearly walked out on a couple of occasions.

    Advice to Management

    Treat your staff better!


  3. "Uniqueness and originality is encouraged!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Canterbury, England
    Current Employee - Sales Assistant in Canterbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry full-time (More than 3 years)

    Pros

    Uniform allowances
    50% discount
    Paid staff Christmas parties
    Paid holiday days
    Decent lunch/break times
    Friendly diverse teams

    Cons

    Favouritism from management
    Shift changes are difficult to organise/frowned upon
    Overtime given when not requested

    Advice to Management

    Treat staff equally, observe the team's relationships and know when to step in when cliques are formed.


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  5. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Superdry part-time (More than a year)

    Pros

    Best job I've ever had. Made best friends for life. Such a good company that cares about their employees. Our area manager buys us doughnuts all the time and its great. Oh and theres always loads of opportunities to go work at head office which is amazing if you're a budding fashion student like me.

    Cons

    The playlist is awful and the lighting in the shops doesn't half give you a headache.


  6. "GOOD AND EASY SIDE JOBFOR STUDENTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdry part-time (Less than a year)

    Pros

    50% discount
    Easiest job you'll ever do
    Pay isn't bad for retail
    Not much pressure to sell

    Cons

    Heavy favouritism from managers
    Overtime given when you don't want it
    Company hires people based on social skills then tells them off when they talk to eachother.
    Managers take extremely long lunch breaks and do what they want butbtrwck your lunch to the very second.

    Advice to Management

    Treat your employees equally and stop abusing your position and doing nothing whilst sales assistants do the dirty work.


  7. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Guildford, England
    Current Employee - Sales Assistant in Guildford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry part-time (More than a year)

    Pros

    The people are very nice, you get 50% discount plus clothing allowance every six months. The management is really flexible with shift times and your availability.

    Cons

    They don't necessarily will give you all the hours that you want, the job is really boring. Friends with management get more hours easier.

    Advice to Management

    To be more impartial


  8. "Fun team, great discounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    It's a very fun environment with great people working as a team
    Big discount of 50%, even on top of uniform allowance
    Uniform allowance depending on how many hours you work (I work 10 and get £150)
    Nice management who listen to your concerns and who encourage you to work

    Cons

    Some members of management are very unorganized
    Odd regular worker will try to act as they are management and try to boss you around
    Standards take long to do and are expected to be done perfectly - hard for those who close at the end of the day

    Advice to Management

    Don't allow regular workers to tell others what to do, Be more organised in terms of designating rotas, Give extra hours to current workers who want it instead of hiring new people


  9. "Superdry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staff discount
    Friends and Family discount
    Flexible working hours
    Friendly and supportive management
    Get along well with co-workers
    Good music

    Cons

    Some days can drag on if there is no one in the store
    Music, while good can sometimes get repetitive
    Have to always remain behind after store closes, even if the shop floor is tidy

    Advice to Management

    Make the final half hour or hour after the store closes a flexible working time. So if there is nothing to do on the shop floor the staff can elect to leave earlier if they want (provided everyone agrees) and they won't be paid for that amount of time they have left early for. I don't know if there is any legal obstruction this, just a thought on my part.


  10. "Secure Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Bristol, England
    Current Employee - Sales Assistant in Bristol, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    Secure job with great salary (7.20) for a sales assistant.
    Chance to learn new skills
    Good opportunities to advance
    relevant feedback
    friendly staff
    fairly flexible
    good job benefits
    staff discount

    Cons

    can become very busy
    always have to watch for shoplifting
    training is not scheduled so some people don't get trained for months and the only rota roles they can do become very boring and repetitive
    not amazingly fashion forward brand
    MUSIC IS VERY LOUD AND REPETITIVE!


  11. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Glasgow, Scotland
    Former Employee - Sales Assistant in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Superdry part-time (More than a year)

    Pros

    They pay £7.20 which is good for students and opportunities for pay increases.
    They give people without retail experience a chance and it doesn't matter what you look like or how you dress
    50% discount
    Uniform allowance twice a year
    Good chance of progression as they tend to hire management and VMs internally
    Informative training scheme

    Cons

    Can be very quiet with little customers so it can become very boring
    Music can be repetitive
    Lack of trust
    Not a lot of extra hours available
    Always trying to push people to progress and consider a career in Superdry which can be annoying if you're a student and only there for the extra cash
    Can start quite early on a Sunday which is a pain if you don't drive
    You can get a lot of shoplifters and not very nice customers
    Training can take a while to be given to new starts

    Advice to Management

    Communicate between yourselves better regarding staff issues
    Trust your staff - you can't leave them to their own devices and then not give them more responsibility
    Stop hiring students if you want staff who will progress in the company.
    Be more approachable and trustworthy, listen to your staff and get them out of work on time