Superdry Sales Assistant Reviews | Glassdoor.co.uk

Superdry Sales Assistant Reviews

Updated 3 June 2018
82 reviews

Filter

Filter

Sales Assistant

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Superdry President and CEO Euan Sutherland
Euan Sutherland
35 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Management is really good, Staff discount and co-workers are great" (in 31 reviews)

  • "50% Discount (but clothes have gone down hill the last few years)" (in 28 reviews)

Cons
  • "Favouritism, lack of communication," (in 8 reviews)

  • "Have to always remain behind after store closes, even if the shop floor is tidy" (in 8 reviews)

More Pros and Cons

  1. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry full-time (More than 5 years)

    Pros

    Friendly working environment, nice staff.

    Cons

    Can be difficult to get promoted


  2. "Sales Assitant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Former Employee - Sales Assistant in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Superdry (More than a year)

    Pros

    Great work culture, customers are friendly and free clothes!

    Cons

    Working retail hours which may vary.

    Advice to Management

    Keep up the great work!

  3. Helpful (1)

    "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    Great team, fun to work at, enjoy spending time with my superdry family. 💜

    Cons

    The company seems to make very erratic decision


  4. Helpful (1)

    "It can be ok but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Reading, England
    Current Employee - Sales Assistant in Reading, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Superdry full-time (Less than a year)

    Pros

    50% Discount (but clothes have gone down hill the last few years)
    Uniform allowance twice a year
    Good mix of people

    Cons

    Refurbishment to shop going on at the moment so horrible working conditions. Shop stinks of chemicals and staff members getting ill from it. Downstairs flooded with urine from another shops toilet. It’s been a week and still the floor hasn’t been disinfected/cleaned properly.
    Management insist we sign customers up to emails without there knowledge when doing e-receipts, breaking the data protection act.
    Payed poorly for the amount of work we have to do.

    Advice to Management

    Understand your under a lot of pressure to perform but you don’t need to pass the stress onto us.


  5. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant in London, England
    Current Employee - Casual Sales Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Superdry full-time (More than a year)

    Pros

    Good startup retail job for those with no experience

    Cons

    Very limited growth and career development

    Advice to Management

    Take in more suggestions from retailers


  6. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superdry part-time (More than a year)

    Pros

    Learned how to fold clothes neatly (even use techniques learned and do that at home now haha)
    Managers were nice to me

    Cons

    Too much folding going on at Superdry, half the clothes they sell are like folded. You can imagine how much of a pain it is to maintain the tidiness during Christmas or Sale period.

    Advice to Management

    Give us more time to prepare stuff instead of doing it last minute tasks (e.g. major fixture movements, or sale prep)


  7. Helpful (3)

    "Vile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Leeds, England
    Current Employee - Sales Assistant in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Superdry full-time

    Pros

    50% discount uniform allowance have a decent sale that you get 60% off of eventually cannot think of no more

    Cons

    Bad management leave you on zones for hours while the favourites get all the best work they leave you to guard the front zones and act like security guards which could put the staff in jeopardy having gold and bronze pay rates when the gold staff do no more then the bronze it's just off favourites once again it's actually quite childish the managers bully people and make people feel uneasy always leaving the shop floor ridiculously late but I got a late slip for three minutes that's how Petty they are

    Advice to Management

    Grow up do your job correctly stop with the favouritism treat everyone as equals communicate better with your staff and get your staff out on time

  8. "Great Work Environment and Fab Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Cambridge, East of England, England
    Former Employee - Sales Assistant in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdry part-time (More than a year)

    Pros

    Great team work ethic, motivating, passionate about retail.

    Cons

    seasonal periods can be a little stressful


  9. Helpful (1)

    "Sales assistant - no recognition of achievements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Brighton, England
    Former Employee - Sales Assistant in Brighton, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Superdry part-time (Less than a year)

    Pros

    The friendly colleagues make the work bearable. Good perks and basic salary

    Cons

    Management don't recognise hard work and always short staffed. Given little responsibility

    Advice to Management

    Make sure staff know they are wanted


  10. "Good casual work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in York, England
    Former Employee - Sales Assistant in York, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superdry (More than a year)

    Pros

    - Colleagues are generally fun
    - Management fairly relaxed compared to other retail environments
    - Discounts
    - Fun environment

    Cons

    - Upper management can put pressure through erratic decisions, probably fixed now
    - If you're on late shifts expect attempts to have you assist with closing while dodging overtime payments

    Advice to Management

    I think it's fine