Superdry Store Manager Reviews | Glassdoor.co.uk

Superdry Store Manager Reviews

Updated 3 August 2018
6 reviews

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Store Manager

4.7
StarStarStarStarStar
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Superdry President and CEO Euan Sutherland
Euan Sutherland
4 Ratings

Employee Reviews

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Pros
Cons
  • "Favouritism, lack of communication," (in 9 reviews)

  • "Have to always remain behind after store closes, even if the shop floor is tidy" (in 8 reviews)

More Pros and Cons

  1. "Best retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Cambridge, East of England, England
    Current Employee - Store Manager in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry full-time (More than 3 years)

    Pros

    Love the SD family feel!
    People care!
    Everyone’s works together!
    Great perks working here!

    Cons

    Not enough area meetings or times peers can get together


  2. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Former Employee - Store Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Superdry full-time (More than 3 years)

    Pros

    -Innovating brand
    -Work / life balance
    -Uniform twice yearly
    -50% discount
    -Supportive area sales managers

    Cons

    -Poor planning, always having to react at last minute
    -Poor management training structure
    -Founder stepped down in 2018
    -Poor business decisions affecting share price dramatically
    -Pay is set based on “across the board” rather than individual performance
    -No bonus scheme
    -Founder share plan scheme is not supported and relies on business execs making right decisions

    Advice to Management

    Have a bonus scheme that works. Founder share plan is relied upon every person in the company including execs that obviously make poor decisions. A more strategic development plan for managers (head office training was more a meet and greet than actual learning business). Invest more in strong managers who carry the stores. The company promotes its “values and Culture” but doesn’t really live by that it preaches.

  3. "Good company, strong team ethic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Superdry full-time (More than 3 years)

    Pros

    Have invested in infastructure, resources and facilities which is fantastic. Have pulled together to work as a team across departments and this has passed down to stores. Fast paced business with strong communication and will help store teams develop rather than let them sink. Feels like one big family.

    Cons

    Business strategy has altered frequently and it can feel like lots of short term solutions to compensate for this. Although there is an attempt to strategise long term things can get sprung on stores with not much time to plan.

    Advice to Management

    Give store teams the resources they need, sometimes it feels like staff are spread too thin to achieve what is needed (sometimes expected).


  4. "The coolest company to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in London, England
    Former Employee - Assistant Store Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdry full-time (Less than a year)

    Pros

    Working in Superdry made me love, YES I SAID LOVE, working in retails...Cool athmosphere, relaxed people, nice and good quality clothes.

    Cons

    Music was tooooo loud in many of the shops!!!


  5. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Reading, England
    Former Employee - Store Manager in Reading, England
    Recommends

    I worked at Superdry full-time (More than a year)

    Pros

    Good rewards, free uniform, fun environment, not micro managed.

    Cons

    long hours due to shopping centre opening late, late nights and overnight shifts. working up to midnight on a very regular basis at christmas time.


  6. "Would do it all in a heart beat , pleasant experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Dundrum, Co. Dublin (Ireland)
    Current Employee - Assistant Store Manager in Dundrum, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry full-time (Less than a year)

    Pros

    Staff discount, you get a great discount on the clothes . Employees are great to work with and make going to work fun each day . Pay is good!

    Cons

    None yet . I don't have any yet to report. Loving the experience so far with Superdry . Definitely apply for Superdry !!

    Advice to Management

    No advice , great job !