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      Support Services Group

      Engaged employer

      Support Services Group Reviews

      3.4

      56% would recommend to a friend

      (91 total reviews)

      Michael Nessler

      76% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.3

      Culture and values

      3.3

      Senior management

      3.3

      Career opportunities

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      Support Services Group has an employee rating of 3.4 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Support Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      91 reviews
      4.0
      15 Jan 2023

      Great environment but horrible organization

      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The company itself offers a lot of things like discounts on over 100 places, gym and “play” rooms, paid vacations, ingrown opportunities, amazing bonuses, and really is a friendly environment. They make you feel very welcome at the beginning and if you don’t complain

      Cons

      The are terrible organized. Almost all the time they will not pay you the right amount and if you reach them to explain this and ask for the money, the will help you but dont be surprise if in the next month they start writing you warnings for things that could had been solve with a simple call or just things that dont make sense. If you need urgent help with something, expect an answer in the next 5 business days. Oh and also they don't really follow too much their own contracts, might pay you even less than agreed and you cant really take a day off because “that will affect your adherence and if that happens you will not get incentives”. Yeah.

      Viewing 1 - 3 of 91 Reviews
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      ReviewsSupport Services Group reviews

      Glassdoor has 126 Support Services Group reviews submitted anonymously by Support Services Group employees. Read employee reviews and ratings on Glassdoor to decide if Support Services Group is right for you.