SurveyMonkey Reviews

3.3

52% would recommend to a friend

(980 total reviews)
avatar

Eric Johnson

56% approve of CEO

22% positive business outlook

SurveyMonkey has an employee rating of 3.3 out of 5 stars, based on 980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurveyMonkey employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

980 reviews
2.0
2 Mar 2016

Account executive

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, good earning potential, well know and used brand

Cons

Poor strategic direction and execution. Poor communication and delivery of change

4.0
4 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Great benefits - Flexible work hours - No meeting Fridays - 'Kind' culture - Some amazing, smart and supportive colleagues - Lots of ownership & accountability An overall amazing place to be if you are looking to work in a calm, flexible environment and do not value leading, or improving the product.

Cons

- Leadership and constant pivoting of strategy - Quick fixes rather than long term visions - Design does not have an equal voice & does not hold a seat in horizon (C-suite) - Boring product. Selling the same offering in different ways and calling them a portfolio of products. - Mostly sales focused positioning without much product development to support the claims. Multi-user products are NOT products, just marketed as such. - Real growth pains to evolve as an org and an enterprise product - Limited career advancement & opportunities

1.0
19 Feb 2023

No sense of direction and to much micromanagment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of nice people to work with

Cons

* Micromanagement everywhere * C Suite is lost and has no sense of direction * C Suite take pay rises while company is failing and then make individual contributors redundant * C Suite blame individual contributors for there failed strategy

Viewing 1 - 3 of 980 Reviews

Glassdoor has 1,088 SurveyMonkey reviews submitted anonymously by SurveyMonkey employees. Read employee reviews and ratings on Glassdoor to decide if SurveyMonkey is right for you.