Synchrony Reviews | Glassdoor.co.uk

Synchrony Reviews

Updated 16 Aug 2019

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Found 667 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
93%
Approve of CEO
Margaret M. Keane
425 Ratings
  1. "15hr min"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at Synchrony full-time

    Pros

    you are paid weekly on fridays

    Cons

    schedules are given, not flexible

    Synchrony2019-07-11
  2. "employee centric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Representative in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than a year

    Pros

    emoployee will be happy with so many activities. only salary less

    Cons

    packages are less .will not be sufficiant

    Advice to Management

    best management

    Synchrony2019-07-05
  3. "Great Culture but lots of cliques"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engagement Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Strongly values diversity (Racial, Gender, Sexual, etc.), Great senior staff

    Cons

    Promotion more based on personal relationships than performance; roles decided largely before they are posted. You can feel isolated or lost if you don't have a strong advocate or social support.

    Advice to Management

    Be more transparent and value performance equal to relationship building

    Synchrony2019-07-19
  4. "Collections Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Great Benefits, start from day one. Flexible schedules, W@H opportunities!

    Cons

    No bonuses, high metrics, and young talent!

    Synchrony2019-06-29
  5. "Superb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 10 years

    Pros

    Transport 24/7, Good Leadership, Flexi Options, Work life balance, Career Growth

    Cons

    Top company to work, everything is properly managed

    Advice to Management

    Please carry on ...

    Synchrony2019-06-26
  6. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bilingual Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Great medical insurance for families + work life balance.

    Cons

    Promotions are not always given to deserved.

    Advice to Management

    More structured promotion process.

    Synchrony2019-06-26
  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Synchrony full-time

    Pros

    Good work life balance, good work culture

    Cons

    A little yes boss culture

    Synchrony2019-07-10
  8. "GE spin off in 2015"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Tremendous opportunities at all levels.

    Cons

    Very very long working hours

    Synchrony2019-07-09
  9. "Inclusive company culture, great benefits, lots of opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bank Advisor, Fraud Specialist in Shawnee, KS
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    Good people, nice office and cafeteria, benefits start on the first day of work.

    Cons

    No legitimate cons to mention.

    Synchrony2019-06-22
  10. Helpful (3)

    "It’s not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections 
    Doesn't Recommend

    I worked at Synchrony full-time for more than 3 years

    Pros

    Great Benefits Medical, bonuses,

    Cons

    I am going to be honest I literally was thinking about killing Myself I think it could be due to just having a baby The job is stress Plus with dealing people yelling at you on the phone all the time Didn’t like the fact when my manger disrespects me even when my father passed away I didn’t need that I kept numbing my self from my emotions because I was dealing with it to support my family I kept thinking about...

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    Advice to Management

    Don’t treat your employees like crap They are the only ones who will be able to support them What will you do without them

    Synchrony2019-07-25
Found 667 reviews