Synchrony Reviews | Glassdoor.co.uk

Synchrony Reviews

Updated 17 Jun 2019

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Found 634 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
91%
Approve of CEO
Margaret M. Keane
405 Ratings
  1. "Best place you will ever work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President, Marketing in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (Less than a year)

    Pros

    Great people who go out of their way to help you. Very digitally advanced from a bank standpoint and open to try new things. Operates laterally and very open to feedback and allows everyone to be leaders in their projects. Great benefits and work from home policy. They truly value and trust their employees.

    Cons

    Could use more structure in terms of multiple team interactions.

    Advice to Management

    Keep doing what you do now.

    Synchrony2019-04-06
  2. "Great Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Merriam, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than a year

    Pros

    Great supportive managment with awesome benefits

    Cons

    schedule bids can be awful

    Synchrony2019-04-01
  3. "It was an excellent experience to work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than a year

    Pros

    So many events to enjoy while working in synchrony. So many opportunities to grow your career.

    Cons

    Compensation is the issue with synchrony.

    Synchrony2019-04-02
  4. "Overall good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Account Manager in Kettering, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Benefits are unbeatable. My healthcare deductible was $800 and even before it was met, my policy paid for most of my care. The pay is decent. They used to do monthly bonuses but that went away at the beginning of 2019. They averaged your 2018 bonuses and added that into your base pay. So instead of making $15.50, my pay bumped to $17.50/hr. Onsite gym, cafeteria, marketplace, break rooms, vending machines, etc. You have...

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    Cons

    It’s a call center, so the work is very dull and repetitive. You will deal with unhappy customers on a daily basis. As an account manager, part of my job was to take the escalated calls. This is more of my personal experience, but the sick time policy needs to be changed. You get paid for sick days, but there are certain “triggers” (hours) that you hit and that results in corrective action. I get sick a lot, so I...

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    Advice to Management

    Continue to promote from within

    Synchrony2019-03-29
  5. "Collections"

    StarStarStarStarStar
      Current Employee - Collections 

      I have been working at Synchrony full-time

      Pros

      Good place to work good benefits

      Cons

      Schedule could be better and pay a little better

      Synchrony2019-03-27
    • Helpful (1)

      "Loved it until I didnt"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Synchrony full-time for more than 5 years

      Pros

      Great benefits, good people, good opportunities at entry level

      Cons

      They pretend to care, but are only concerned with appearance

      Synchrony2019-03-26
    • "Work life balance"

      StarStarStarStarStar
        Current Employee - Audit Manager 

        I have been working at Synchrony full-time

        Pros

        Great work life balance for all

        Cons

        Less interaction with other teams

        Synchrony2019-03-13
      • "Good Company to start and learn"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Hyderābād
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Synchrony full-time for more than 10 years

        Pros

        its a Professional company , one will get fair options to grow.

        Cons

        if you grow within the company then the salary will not grow with your role, better to look outside if your priority is money

        Synchrony2019-03-10
      • Helpful (1)

        "It's a Great Place to Work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Manager in Charlotte, NC
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Synchrony full-time for more than a year

        Pros

        Lots of benefits, upper management tends to care. Many opportunities for growth

        Cons

        Some of the work that you have to deal with.

        Synchrony2019-03-01
      • "IT Project Manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Synchrony full-time

        Pros

        1- great leadership 2- care about people 3- great company 4- great benefits

        Cons

        no cons, everything is great.

        Synchrony2019-03-03
      Found 634 reviews