TELUS Reviews | Glassdoor.co.uk

TELUS Reviews

Updated Nov 14, 2019

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3.8
79%
Recommend to a Friend
81%
Approve of CEO
TELUS CEO Jeff Puritt
Jeff Puritt
477 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than a year

    Pros

    The company has a good multicultural work environment, they offer good salaries and flexible hours and they also gave nice opportunities to growth internally.

    Cons

    The company is fine but the country (Bulgaria) that I worked was not very good, the people is not very friendly, they does not speak english and there is not many things to do.

    TELUS2017-01-31
  2. "Great learning experience"

    StarStarStarStarStar
     

    I worked at TELUS

    Pros

    Good exposure to full sales cycle, opportunity to move up in company.

    Cons

    100% ommission means sometimes you have very low paychecks. Hard to be a high roller all the time.

    Advice to Management

    Lower commission amounts and introduce a basic salary to counter this

    TELUS2017-06-26
  3. "Great environment to gain diverse experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than 5 years

    Pros

    Marketing and product management teams are generally very empowering and enthusiastic. Company is big enough to gain experience in diverse areas / departments.

    Cons

    Decisions can sometimes seem quite conservative, but that is not uncommon among telcos.

    Advice to Management

    Please keep having the regular career development conversations - they are highly valuable.

    TELUS2016-03-21
  4. "Supportive!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    No Opinion of CEO

    I worked at TELUS full-time for more than a year

    Pros

    Friendly and flexible atmosphere. Remote work.

    Cons

    Very fast paced. Not a bad thing if you’re okay with that.

    Advice to Management

    None! I don’t have anything to add.

    TELUS2019-11-14
  5. "TELUS is terrific"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than 10 years

    Pros

    Excellent variety of work, strong management, amazing culture, little politics, benefits are great.

    Cons

    Pay is below industry and bonus is non-existent even if you score highly due to corporate multipliers that always score low despite stellar shareholder returns. You simply must be a shareholder to reap the benefits of working at TELUS.

    Advice to Management

    Fix your compensation program. The lack of clarity and last minute changes are not acceptable. TELUS has provided outstanding shareholder returns for a decade off the backs of poorly compensated employees. Total compensation is not a real metric if it's never reached.

    TELUS2019-11-14
  6. "good opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Toronto, ON

    I have been working at TELUS full-time for more than 10 years

    Pros

    work from home is pushed, many different departments available to move back and forth

    Cons

    shifting culture has had negative effect on engagement

    TELUS2019-11-12
  7. "Great company for work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst 

    I have been working at TELUS full-time for more than 8 years

    Pros

    Worstyles! Most jobs allow you to work from home. Good compensation.

    Cons

    A lot of restructuring and reorganizations can get annoying.

    TELUS2019-11-09
  8. "Cloud Infrastructure Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Specialist I in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time for less than a year

    Pros

    Great place for career development and growth. Business diversity creates new opportunities

    Cons

    Still trying to assess to find cons

    Advice to Management

    Business continuity plan shall focus on employee engagement

    TELUS2019-11-07
  9. "Na"

    StarStarStarStarStar
    Current Employee - Software Engineer 

    I have been working at TELUS full-time for more than 3 years

    Pros

    Everything is good and the best

    Cons

    Not sure if there are any

    TELUS2019-11-04
  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Strategy Manager in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at TELUS full-time for more than 3 years

    Pros

    Very flexible work-from-home team culture. Very family friendly Friendly people that are willing to help each other Works hard to do the right thing for customers Opportunity to learn a lot if you take the initiative Easy to be a top performer

    Cons

    Leadership is stuck in old ways of doing business Innovation is lacking even though working level is eager and trying new things Typical corporate policies to slow down your progression Very cheap (no new devices or even nice parties for holidays) Little recognition for going above and beyond Lower than average salaries, parts of the bonus is paid in shares vested over 3 years Wireless and Wireline business units do... not work together at all, in fact its adversarial at best.

    Show More

    Advice to Management

    Lets actually move to become a technology company, at this rate you’re destroying value and becoming a utility. Where is the spirit of innovation that started the company to begin with?

    TELUS2019-11-02
Found 2874 reviews