TPP Employee Reviews about "starting salary"

Updated Oct 10, 2021

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Found 15 of over 236 reviews

2.2
28%
Recommend to a Friend
29%
Approve of CEO
TPP CEO  Frank Hester
Frank Hester
165 Ratings
Pros
  • "I'd genuinely recommend working at TPP to anyone who's looking for a truly rewarding job where you feel like you're making a real difference(in 21 reviews)

  • "high starting salary when you start(in 16 reviews)

  • Cons
  • "The so called 'flat hierarchy' is just a recruitment scam(in 20 reviews)

  • "Due to the fake positive reviews, it can be hard to judge the truth but I can assure you that the negative reviews are sadly all true(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "starting salary"

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    1. 5.0
      Current Employee, more than 5 years

      Software Developer

      Jun 5, 2017 - Software Developer in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Flat hierarchy. This means no managers, everyone has responsibility for how the company operates, everyone's voice is heard from day one. -Excellent benefits. As well as an amazing starting salary with annual reviews, we get a generous annual leave allowance which rises every year. Free breakfast sandwich every Friday morning, as well as a free bar at the local pub every Friday evening. -Opportunity for international travel. We get to travel abroad as part of our international projects which means we get to see parts of the world we never would have been to otherwise. We also get an annual course allowance. In the past I've spent this in San Francisco at a software conference, and other years in the Caribbean learning how to sail! -Product. It's always nice to stop and think about what we make, and remember what a positive effect we have on healthcare.

      Cons

      -Lots of opportunities. We have so many opportunities for new work that we have to turn some work down. We're a fairly small company, it would be great if we had more staff so we could take on more of the work we want to do.

      Continue reading
      1 person found this review helpful
    2. 2.0
      Former Employee, less than 1 year

      its ok

      Oct 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      high starting salary when you start

      Cons

      work hours and bad management

      10 people found this review helpful
    3. 2.0
      Former Employee

      Get in and get out

      Jul 12, 2020 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Few companies are willing to hire candidates for all roles with no prior experience and virtually none with such a high starting salary. This means that your CV and bank account can look pretty good within a few months of leaving uni. The vast majority of people working at TPP are very pleasant and intelligent. Many new hires move to Leeds to work at TPP, myself included, so it’s nice to be surrounded by like-minded people and it’s easy to make good friends. It feels good knowing that the work you’re doing everyday is having a positive impact on society. I can think of few sectors more objectively ethical than healthcare. There are other superficial perks, such as bimonthly massages, free pub Fridays and annual recreational trips abroad.

      Cons

      All of TPP’s problems can be traced back to its CEO, Frank Hester. The man is deeply insecure and wants nothing more than a band of kowtowing drones to feed his ego. It’s apparent that Frank has few people to associate with outside of work and longs to make friends with his employees, though the feeling is rarely mutual. Several employees have spoken of late-night phone calls from him, which never have anything to do with actual work, but rather whatever happens to be on Frank’s mind. This alone would be a sizeable invasion of privacy, but throw in the fact that Frank is often intoxicated and/or looking to dig up dirt on whichever employee he is currently suspecting of dissent and you're looking at a CEO with absolutely no concept of what’s appropriate. Not only does Frank often make racist or sexist “jokes”, but he revels in his Trumpian filter and expects you to laugh alongside him. Failure to comply can be seen as grounds for dismissal. Virtually none of the longstanding employees engage in non-mandatory company social events, presumably to avoid having to socialise with Frank and risk getting on his bad side, however unintentional it may be. TPP maintains that it has a flat hierarchy, which is half true. There are no managers, only employees and a handful of directors. More senior employees’ opinions will, perhaps naturally, be considered with more weight, but you can approach most anyone you need to at any time and they will generally listen to what you have to say. However, some of the more senior employees and directors have some sort of superiority complex and it shows. Their word is final and their reasoning on matters is usually little more than “this is the way we’ve always operated”. Such reluctance to change is frustrating at best and detrimental to the company at worst. It’s a common occurrence to see a director or senior employee openly berating another employee, which fosters an environment where disrespect is seen as par for the course. The directors themselves answer only to Frank, who himself mistreats them, thus completing the pyramid of abuse. Speaking up about any of this can be seen as a reason to sack you, which brings me to my next point. The turnover rate is absolutely abysmal. Since September 2017, there were probably around 100 new hires across all departments. At a push, maybe 15 remain at the time of writing. On top of this, the largest team, the coders, has plummeted from around 70 to 25 in three years. The reason for this egregious loss of life is, you guessed it, Frank. He boasts how he once attended a talk and appeared to be the only attendee to agree when the speaker suggested that any employee who is not right for the company should be terminated. Sadly, it seems that Frank has mistaken “the company” for “Frank” and will ruthlessly sack anybody who is even suspected of being against him in any way. You are fully expendable, and Frank will admit as much, often bragging that he only requires 14 employees to keep the business afloat. Perhaps for every three employees that are sacked, one leaves of their own volition, but of the twenty such people I’ve spoken to, none would recommend TPP as a nice place to work. Employees are often asked to write company reviews during work hours, including here on Glassdoor and for The Sunday Times Top 100 Small Companies to Work For award, which TPP are now banned from entering. While I can’t prove that several of these reviews are written by the same people, the similar rhetoric found time and time again would seem to suggest they are (perhaps there will be more verbose 5-star reviews dated after this review?). As for non-duplicate reviews, nobody will risk writing anything negative about the company at work for fear that a wandering director may spot it and end their employment on the spot. One of the perks listed here often is a good work-life balance. While it’s true that less than 40 hours a week is pretty reasonable for the salary that is offered, you are expected to be on call 24/7. This applies to some teams more than others, but suffice to say it’s hard not to think about work outside of work when it could phone you at any time. Given how many bugs make it into production code, late-night conference calls are not an uncommon occurrence. Coders get reimbursement for any hours they work outside of normal working hours, but the same can not be said for other teams, such as software support specialists or clinical systems analysts. The only reason I can think of for why this is the case is that most of the directors (Frank included) used to be coders themselves, so coders get special treatment. Many compare TPP to a cult, and for good reason. You are expected to pledge your unwavering allegiance to the company and to be a conduit through which the directors can enact their will. In your first week you will be taught more about the company’s idiosyncratic way of working than how to actually be a {insert job role here}. Not only that, but you are told to call others out when they make any sort of slip-up, creating a kind of autocratical informant culture. Certain types of mistake, such as writing bugs or failing to lock up, are rectified by publicly outing yourself to the rest of the company via email. Unsurprisingly, this does nothing to stop such mistakes happening again, but rather just makes people feel bad and causes unnecessary stress. Directors demand employees inform them immediately if they enter into a relationship with another employee. Their reason for making you do so is so they can make sure you don’t work on the same project to avoid distractions, but they expect this level of admission from any and all employees, regardless of how likely it is that their teams will ever work together. Employees have spoken about being interrogated regarding who they are friends with, because fraternising with ex-employees is a big no-no. I imagine the real reason for such an unsettling interest in employees’ personal lives is to have as much ammunition as possible against them once they unwittingly get on the directors’ bad side. Constant surveillance also bleeds into TPP’s way of working: you are encouraged to update your colleagues with what you are doing on a regular basis, as well as how long you think that task will take. While this may seem sensible on paper, in practice it means you’ll need a towel ready to wipe away all the moisture from your teammates breathing down your neck every ten minutes. Due to the very nature of estimation, you’ll essentially be setting your self several miniature deadlines a day and meeting very few of them. Therefore, you’ll go through many work days stressed and finish them feeling like you’ve failed. The atmosphere at TPP is very much that of a sheltered community. Many ex-employees are branded as “toxic” and are slandered in company meetings, with directors encouraging employees to bad-mouth people who were once their colleagues and whom they may still be in contact with. You are flat-out not allowed to socialise with those who used to work at TPP and being suspected of as much is enough to get you fired. If that doesn’t sound like a cult I don’t know what does. I suspect the primary reason that TPP predominantly hires graduates with no prior experience is because established industry professionals would instantly spot all the weird stuff that happens on a daily basis and leave soon after. This lack of context is further amplified by the fact that only a few computers in the office have access to the internet; apparently TPP employees know best when it comes to any questions you may have and searching the internet for answers is a last resort. Much of TPP’s reluctance to change stems from their deluded belief that they are the best company in the world. Frank recently claimed that the company was worth over £1 billion, which appears to be a gross overestimate if one takes a look at their public accounts. Company meetings are often filled with tirades about other organisations and how much worse than TPP they are. This same air of superiority extends to the way customers are treated, often being looked down upon as nuisances for whom only the bare minimum should be done. More evidence of TPP’s we-know-best attitude has surfaced during the ongoing COVID-19 pandemic. TPP has refused to follow government guidelines, requiring every single employee to come into the office every day, despite being in a sector that is perhaps best suited to working remotely. TPP has never invested in any infrastructure to support working from home and still has no interest in doing so, regardless of potential health risks to its employees. Frank loves to gloat about how much money the company makes, but is clearly not willing to use any of it to improve the lives of their employees past the odd event that looks good on social media. When questioned about their handling of COVID-19 by the Yorkshire Evening Post, TPP gave a limp excuse that staff have to work in the office, as the servers need to be extremely quick. Not only is this just untrue, as I’m sure would be evident to anyone who knows what a server is, but even if it was, surely it wouldn’t require every employee from every team to be in the office? To make matters worse, employees were not allowed to take their lunch break in the office during the pandemic, thus causing unnecessary foot traffic in the local area, potentially endangering its residents. Many of the above points compound on one another to create an environment of unspoken fear. Any day could be your last, as somebody is sacked up to once a week. To drive the point home, here is a list of outlandish reasons people have been sacked from TPP, in no particular order: - Complaining about how something is handled or suggesting that something could be improved - Not divulging aspects of their personal life - Being friends with ex-employees - Looking at Frank wrong - Being uncomfortable around Frank - Showing any sign of weakness during a stressful event - Being suspected of any of the above without any actual evidence For the sake of transparency, I don’t know TPP’s reasons for sacking everyone that they have, but the vast majority that I have spoken to fall under the above categories. Others have been sacked for the reason that they didn’t own up to mistakes or were defensive when questioned about something. While this may be TPP’s most valid reason for dismissal, it usually happens with those who have been employed for less than a year. The oppressive atmosphere does nothing to help such people feel comfortable and firing somebody after one mistake rather than taking action to help them improve is cold and cutthroat. The rest of the cons will cover the more technical aspects of working at TPP as a coder. You will be taught the basics of writing code and several good coding practices, but that's about it. Even the things they do teach you are drip-fed to you as and when you need to know them, so it’s really luck of the draw as to what you’ll pick up in your time at TPP. You will never be given time to just sit and read up on a concept. Apparently teaching you on such a need-to-know basis saves time, but ironically it likely ends up harming more than it helps in the long run, as you’ll constantly be badgering other employees to explain things to you. The codebase itself is ancient and it shows, with many arcane methods that nobody fully understands. This problem will never go away as time is never set aside to give the code the cleaning/refactoring it so desperately needs. Developers are referred to as coders, because you will learn nothing of the actual software development process. Industry standard practices such as automated testing, modern language features, build pipelines, containers, or modern version control are nowhere to be seen. In fact, the very mention of them is enough to get you sacked, as that would amount to suggesting that Frank isn't the utmost authority when it comes to software development. I had to spend about a month studying various aspects of software development to make experience mean anything elsewhere. Ultimately, TPP teaches you how to work at TPP, which unsurprisingly is not a skill that other companies are looking for. I’d recommend staying for around 6 months to get the basics of how to write code professionally and then using that experience to find employment somewhere better. The job security being what it is, staying any longer means risking being unemployed with a severely stunted skill set for the time that you’ve been working.

      Continue reading
      317 people found this review helpful
    4. 3.0
      Former Employee, more than 3 years

      Good starting job

      Apr 17, 2021 - Clinical Systems Analyst in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing starting salary No experience required

      Cons

      Could get quite stressful sometimes

      2 people found this review helpful
    5. 1.0
      Former Employee, more than 5 years

      Frank-enstein's Monster.

      May 5, 2021 - Software Developer in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The starting salary is high and pay rises are also good, most people will be earning £60k within a few years. No experience required, it's a way to get into software development as a maths/science graduate. You may get to work on some worthwhile projects. You get to write Glassdoor reviews during work hours. Just make sure to stick to the approved cons list: it's stressful being so important, you're so dedicated you think about work at home and sometimes you have to talk to lesser mortals at other organisations.

      Cons

      There's so many crazy things about working at TPP that it's hard to know what to put in a review. Some of them only become apparent when you start working somewhere new. TPP is like a weird enclosed cult segregated from the rest of the tech community. The technology is outdated and working here too long will leave your skills and experience stunted. You'll be thrown in the deep end initially, and it'll feel like you're learning fast, but you won't get the chance to learn anything outside of what you're directly working on. Some companies will help you to develop your skills, and will proactively offer training courses and opportunities to learn new things. TPP will not. It takes quite a lot of work to fill in the gaps before starting at a new workplace. You'll be expected in the office during a pandemic, including for the interview. The working hours are completely inflexible. You may be expected to work all evening and weekend for a deadline, but if you want to leave ten minutes early the next week then you've got no chance. The micro-management is intense. You'll be expected to justify every 5 minutes of your day. If you miss an out of hours phone call, you may be questioned about why and warned not to let it happen again lest your loyalty to the company be doubted. There is an atmosphere of fear, aggression and blame. You'll be encouraged to perpetuate it by pointing out your colleagues mistakes publicly and will always be expected to find out who's fault any bug was. Many of the cons are really all symptomatic of the fact that you're just not trusted to do your job. You may have to leave unexpectedly, whether you're pushed out or just can't stand it anymore. The turnover rate is abysmal. From the information publicly available on companies house, staff numbers have reduced from 250 to 140 in the last few years, despite purchasing a much bigger office suitable for 600 staff and having aims to increase staff numbers. Frank frequently openly makes comments many would consider racist and misogynistic. If you want or need to keep your job you'll have to act like it's totally fine and all just a funny joke. The uncomfortable silences will feel very familiar very soon.

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      30 people found this review helpful
    6. 1.0
      Current Employee, more than 1 year

      Wish I had listened to the bad reviews

      Apr 7, 2021 - Software Developer in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good starting salary but not worth it

      Cons

      CEO and MD are unpredictable egomaniacs that enjoy making people look and feel stupid. You can’t avoid them as every decision has to go through one of them. They hire and fire people for their fun.

      Continue reading
      19 people found this review helpful
    7. 1.0
      Former Employee, more than 1 year

      If you value your long term Mental Health - AVOID AT ALL COSTS

      Feb 26, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High starting salary but when you realise the pressure on you it’s not worth it.

      Cons

      From day one you will be expected to perform high pressure tasks without showing any form of emotion - just pure dedication to TPP and their cause. Emotion = weakness and weakness = being sacked. They will lure you in with pub fridays, free holidays and swanky office space but it’s a trap - the office is always empty - a rotating door of staff being hired and then leaving/being sacked for the smallest of reasons. You hear horror stories of previous staff being sacked for touching the glass (yes that is a big No No), for not interrupting a meeting confidently and even for not getting the CEO’s egg yolk right on the sandwich run! I read negative reviews before I started and ignored them - PLEASE DONT! This place is toxic and will damage your long term mental health, all positive reviews come from people working there as they are asked (bullied) to write a positive review whilst still employed by them so their overall score isn’t an accurate reflection. They ask all staff to relocate to live within a short distance of their offices, if it doesn’t work out then you are trapped living close to to all TPP staff who will not acknowledge you on the street for fear of being associated with an ex TPP person. This can be so damaging to people leaving so far away from any support, I personally witnessed this during my time there and know many ex employees that are suffering with their Mental Health because of this company. Do your research, if you’re moving to Leeds anyway there are other companies that might not pay as well initially but they are ran by nice people and will support your growth.

      31 people found this review helpful
    8. 1.0
      Current Employee, less than 1 year

      Such a bad experience I was left traumatised.

      Jan 8, 2019 - Systems Analyst in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent starting salary and you’ll come across some people who you know you’d get on with if you’d met in a different environment

      Cons

      The ‘positives’ mentioned by others such as pub trips and trips away aren’t quite so appealing when you’re being forced to go, and if you would rather see your other friends/family/partner of a Friday evening you may be taken into a room to be grilled about your plans and told to rearrange them as they’re aren’t a good enough excuse. This happened to me and others when I worked there and I had to cancel a pre-booked weekend away to go away for a ‘fun’ weekend with work. The CEO is a bully, and the reason they want fresh graduates is because they don’t want anyone who has any previous work experience as they will recognise how unhealthy and strange the environment is. Instead they want naive people who they can mould and manipulate. If you answer the phone in the incorrect way (while still being completely polite), you may be screamed at and reduced to tears in front of your colleagues. You’ll never get an apology either. If something seems to good to be true, it’s usually because it is. I left of my own accord with no other job to go to, after being terrified to do so because of how ex-employees were regarded by the company as having failed. It was the right decision and I’ve never regretted it once. If you do decide to take up employment here, save all the money you can as you never know when you might feel compelled to leave or be fired within a couple of months without notice as I saw happen to some poor colleagues who had moved to Leeds and taken out year long tenancies for the job.

      Continue reading
      34 people found this review helpful
    9. 1.0
      Current Employee, more than 3 years

      Seriously? Don't Be Misled by Stellar Reviews ...

      Oct 30, 2018 - Senior Software Engineer in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good starting salary and free stuff, but that's pretty much it. You need to carefully look at all the reviews here on Glassdoor, don't fall for the hype.

      Cons

      TPP is toxic. Management, especially at the top is awful. The culture here is of fear and yelling. Unless you are inner circle, you can be fired at any moment. Now, before you dismiss me as a disgruntled employee, TAKE A REALLY CLOSE LOOK at the huge number (20+) of positive reviews in the last month. Why so many? Far more than in previous months. Why, because people were TOLD to write them as the CEO and company ratings were dropping like a stone. Look carefully at other reviews and you'll see what this place is really like. Avoid it like the plague - I have a medical condition that prevents me leaving as I will lose my health cover, but as soon as that's done I'm quitting.

      Continue reading
      57 people found this review helpful
    10. 1.0
      Former Employee, less than 1 year

      Preys on naive graduate students

      Sep 13, 2018 -  in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The people you work with are friendly enough. - High starting salary. - Enticing perks.

      Cons

      I read reviews like mine before joining but thought, hey, how bad can it be? Leaving was the best decision I made. I've outlined why below: - The high salary is not worth the stress of working at this company. The job doesn't give you the opportunity to learn things that you can take elsewhere - except, maybe, how NOT to run a company. Because you are paid a lot, the management also think they can treat you however they like. Ultimately, it's a dead-end. - The training is pretty much non-existent. From the moment you start you are expected to be able to do the same level of work as staff that have been there for much longer, without help. Everything feels like an uphill struggle and much harder than it should be but you are made to feel like a failure if you can't do something straight away. I have worked at companies that train staff so that you get better at your job. TPP opt for the medieval method of 'Witch trial' - throw you into the deep end and see if you float or sink. THIS IS BAD FOR MENTAL HEALTH. - The flat hierarchy does not work. I turns into a blame culture with newer staff being fired or making mistakes needlessly. PLEASE DO NOT fall for the spiel they give you in interviews about how some people just don't get on get on with having no manager. When it's done right managers are there to help you develop. In this case, no managers = lack of development. - TPP prey on naive, ambitious graduate students who want a high starting salary. Don't be fooled. TPP do not invest in their staff - a lot of people get fired within a year without explanation. Everyone is replaceable as they know that next year they can trick a new haul of graduates into applying. - The CEO is incredibly rude to staff members in stressful situations. He does not apologise. He puts people down. He makes comments that are inappropriate, that are sexist, insensitive and racist in nature, and made me feel uncomfortable whilst I worked there. - The work like balance is terrible. The perks are not worth it.

      Continue reading
      41 people found this review helpful
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