TSS (Total Security Services) Employee Reviews about "area managers"

Updated Nov 7, 2020

To filter reviews, or .

Found 15 of over 285 reviews

3.1
57%
Recommend to a Friend
57%
Approve of CEO
TSS (Total Security Services) Managing Director Ricky Gardezi (no image)
Ricky Gardezi
159 Ratings
Pros
  • "Always paid on time and correctly(in 13 reviews)

  • "Regular shifts,very good area manager not so good client staff(in 9 reviews)

  • Cons
  • "Control room and area managers there to help with any issues(in 16 reviews)

  • "Low pay rate just about minimum wage(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "area managers"

    Return to all Reviews
    1. 5.0
      Current Employee, more than 1 year

      retail security officer

      Apr 29, 2016 - Retail Security Officer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      working within a good envroment with all the staff and custommers

      Cons

      could have a bit more response from my area manager with reguarding

      Continue reading
      2 people found this review helpful
    2. 3.0
      Current Employee

      They’re ok.

      Nov 7, 2020 - Security in Corby, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always get the holidays I want off. Won’t get better pay for retail. If you’re lucky enough to settle into one store you’ll enjoy it.

      Cons

      Poor quality cover guards. Area manager often ignores calls/texts. Care more about uniform standards than officer welfare and performance.

      Continue reading
      Be the first to find this review helpful

      TSS (Total Security Services) Response

      Social Media Manager

      Thank you for taking the time to provide feedback about TSS. We value this forum as a source of anonymous feedback because it will help us to learn and improve in the areas people share with us. If you would like to provide more details please do not hesitate to contact the HR team on 0208 523 5533 or send an email to HR@totalsecurity.co.uk

    3. 4.0
      Current Contractor, more than 3 years

      A Really Decent Employer

      Jul 7, 2019 - Security Officer/Security Guard in Swansea, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Career Progression if you are of decent intellect. Always an abundance of work available.

      Cons

      Lack of Perks/ Bonuses to differentiate employment here to anywhere else. Your experience can highly depend on your Area Manager and your placement

      Be the first to find this review helpful
    4. 4.0
      Current Employee, more than 3 years

      Best Company In the U.K

      Sep 14, 2018 - Security Officer in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid on time, overtime available, lunch paid for, pais for breaks, friendly environment

      Cons

      Control room and area managers there to help with any issues

      Continue reading
      Be the first to find this review helpful
    5. 1.0
      Current Employee, more than 1 year

      Area managers

      Jan 29, 2018 - Security Guard in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are none, theres no promotion

      Cons

      Absolutely crap pay, don't give no safty for you. Put you in dangerous situations where ur working alone in big stores. Never wana give u a day off. Area managers do as they please and treat u like a kid.

      Continue reading
      4 people found this review helpful
    6. 1.0
      Current Employee, more than 5 years

      absolute joke

      Nov 26, 2017 - Security Officer in Swansea, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      none. there is nothing positive about this company

      Cons

      bullying staff and fail in duty of care. threatning staff that if they dont do certain shifts they will lose all theryre hours your not allowed to be ill. they go through area managers like no tommorow. there is no chance for advancement unless you know someone in management they cannot take critisism at all any ideas you have are taken and someone else claims credit for them they will steal money from your wages at any and every opertunity and by the way most of the comments that say they are great to work for are done by managers and senior staff under orders DONT work for them find another company they are awfull and will treat you like dirt

      Continue reading
      6 people found this review helpful
    7. 2.0
      Current Employee, more than 5 years

      Only work for th m for experience

      Jun 8, 2017 - Security Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Experience pay on time well what there is off it

      Cons

      Low wage act like there your best mate when they won't something but as soon as you need them they don't won't to no area manager never see him if you are lucky once a month need to answer his phone a little more also when a compaint comes in don't just presume it the guards fault look at facts and when you first join tss they will tell you they are family run and there is tlroom for progression this is not true 5 years and still a uniformed guard

      Continue reading
      3 people found this review helpful
    8. 1.0
      Former Employee

      Not a good company to work for

      Feb 2, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible and you get paid on time

      Cons

      Area Manager are rubbish and rude , control staff are rude they both need to learn some manners

      Continue reading
      4 people found this review helpful

      TSS (Total Security Services) Response

      HR Advisor

      Sorry to receive this review, it's certainly disappointing feedback but we shall take this away to our teams and ensure improvements are made so customer service is at the forefront.

    9. 2.0
      Former Employee, less than 1 year

      Eh.

      Dec 16, 2016 - Retail Security Officer in Ryde, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not whole lot, if I'm honest. Simple system to "book on" (clock/sign in) with an iPhone/Android app, 24 hour control centre (if you can ever get through to them), get to improve your confidence as you deal with the general public, get to work with amazing colleagues.

      Cons

      Pay that is bordering on insulting, most of the control guys are miserable and rude unless they want something from you, area managers aren't helpful and also can be rude again unless they want something, sometimes also get you to work stupid hours (worked a few 16 hour shifts with no break, and also been called in plenty of times after a 12 hour shift).

      Continue reading
      5 people found this review helpful

      TSS (Total Security Services) Response

      HR Advisor

      Very disappointing review. I know you no longer work for TSS but if you'd like to discuss this further, we'd welcome a call or email directly as we'd love the opportunity to rectify things, if not for yourself but your former colleagues. Please get in touch - 0208 523 5533 ext. 626 or hr@totalsecurity.co.uk.

    10. 1.0
      Current Employee

      Worse security company to work for

      Oct 20, 2016 - Security Officer in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing just a job that gives you enough to live on.

      Cons

      No support from area manager! Rude managers who force you to work for them. Monthly rotas given without asking you. Poor management and no decent training

      Continue reading
      6 people found this review helpful
    Viewing 1 - 10 of 15 Reviews

    Popular Careers with TSS (Total Security Services) Job Seekers

    JobsSalariesInterviews

    Work at TSS (Total Security Services)? Share Your Experiences

    TSS (Total Security Services) logo
    or