TalkTalk Group Reviews

Updated 12 May 2021

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3.9
72%
Recommend to a Friend
90%
Approve of CEO
TalkTalk Group CEO Tristia Harrison
Tristia Harrison
167 Ratings
Pros
  • "Many people enjoy flexible working(in 68 reviews)

  • "Great people working there, that have a wide range of experience(in 27 reviews)

  • Cons
  • "Lack of clear strategy - senior management are trying to do everything - unrealistic(in 21 reviews)

  • "Very fast paced, Too much going on at once(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Great Company

      7 Apr 2021 - Provisioning Specialist in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing company to work for.

      Cons

      Not alot of progression due to the size of the comapny

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    2. 5.0
      Current Employee, more than 10 years

      Cracking employer

      12 May 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexi working is the new norm - working wherever is best for you

      Cons

      Office working is only an option if you can get the tram due to traffic in the area

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    3. 4.0
      Former Employee

      Good Company, but lack of processes and streamlined resources hamper its potential

      12 May 2021 - Product Sales Specialist in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Culture Great Office Environment Good People Collective Drive to succeed

      Cons

      Lack of Process Streamlined resources Disjointed between business units

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    4. 5.0
      Current Employee, more than 3 years

      Good place to work

      1 May 2021 - Escalation Manager in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture and flexibility and decent benefits

      Cons

      Benefits have dwindled slightly the last couple of years

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    5. 4.0
      Former Employee, more than 3 years

      Talk Talk

      29 Apr 2021 - Head of Strategy in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Streamline company and a variety of projects.

      Cons

      Short term thinking from SMT.

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    6. 3.0
      Current Employee, more than 1 year

      Process over people

      3 Apr 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Good learning opportunities, with subscriptions for resources and certifications. * Healthy work-life balance, with a variety of benefits. * Office cafeteria offers a good variety at a reasonable price.

      Cons

      * Predominantly offshore contractors, with differing working hours. * No transparency around professional development and salaries. * Distinct and granulated roles, resulting in large meetings and dependencies on multiple people/departments. * Low knowledge of the tech stack lead to multiple questionable hires. * Reoccurring redundancies and "restructures".

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      3 people found this review helpful
    7. 4.0
      Former Employee, more than 1 year

      Great

      21 Apr 2021 - Customer Service Representative in Preston, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company, job is not difficult

      Cons

      No incentives at all for doing a great job

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    8. 5.0
      Current Employee, more than 3 years

      Supportive Work Environment

      22 Mar 2021 - Anonymous Employee in Salford, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great flexible working, great office, inclusive culture

      Cons

      Busy work environment leading to reprioritisation

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    9. 5.0
      Current Employee, more than 3 years

      Great Company - Good Benefits and Work Life Balance.

      8 Feb 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone wants to help you and generally open to new approaches if it makes sense. Benefits are good and certainly above average for the industry. Work Life balance is great too and the adoption of fairly modern business tools makes this easier.

      Cons

      It can be a very reactive and short term focused in its decision making, can be frantic at times and can lose site of the mid to long term plans.

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    10. 2.0
      Current Employee, more than 10 years

      if you like uncertainty

      21 Apr 2021 - Business Analyst in Salford, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits and a load of good people who want to deliver for the customer

      Cons

      the management love a restructure & redundancy process way too much. as soon as the last lot are out, the next group are up for the chop

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    Viewing 1 - 10 of 394 Reviews

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