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    Tata Communications Reviews

    Updated 21 January 2019
    848 reviews

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    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Tata Communications CEO and Managing Director Vinod Kumar
    Vinod Kumar
    520 Ratings

    Employee Reviews

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    Pros
    Cons

    • "It doesn't work for employees located far away time zones like western US thereby impacting work/life balance" (in 33 reviews)

    • "No cons, this is an employee friendly organization" (in 37 reviews)

    More Pros and Cons

    1. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Tata Communications full-time

      Pros

      Great support, people and environment

      Cons

      Nothing I can think of at this time!

    2. "Tata Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Neutral Outlook
      Approves of CEO

      I have been working at Tata Communications full-time

      Pros

      Ethical Company
      Strong Global Network
      Good portfolio of digital infrastructure products (UC, SIP Trunking, Managed Security, Media Content platforms)
      Understand the need to transform from traditional telco provider to digital infrastructure provider.

      Cons

      A company trying to be global with an Indian mindset. Too much influence from Product Management and way to much power inside Finance.

      Too broadstroke in its marketing, needs to develop marketing resources targetting specific markets or products (eg Gaming, Augmented Reality / Virtual Reality, Digital Streaming, Consumer Devices (IoT)).

      Advice to Management

      Empower your sales people, they are your eyes and ears in the market place.

      Stop this nonsense of "we can't tell you how much it costs or what our margin aspirations are - you might run off to a competitor", Let sales negotiate properly with customers rather than be mere "messengers".

      Understand that ultimately it is sales (not Product) that should own the customer relationship, and this is sacrosanct. Biggest complaint from customers is the time it takes to get anything done in Tata, and these are the reasons why.

      3. Join the Tata Communications team
      See Our Latest Jobs

    3. "Good place to work if you need a job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Manager in London, England
      Current Employee - Senior Manager in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Tata Communications (More than a year)

      Pros

      Teams at ground level worked well together to provide excellent customer service

      Cons

      Company values look great on paper, but in proof, the company was more concerned about statistics than customer service, mainly due to being top heavy in middle management, so everyone was trying to protect themselves and their role.

      Advice to Management

      Restructure middle management, add more employees at ground level, and give more actually deliver the promises to the ground level employees that are shown as their core values

    4. Helpful (1)

      "Technical Support"

      StarStarStarStarStar
      Former Employee - Senior Technical Support Engineer in High Wycombe, England
      Former Employee - Senior Technical Support Engineer in High Wycombe, England

      I worked at Tata Communications full-time (Less than a year)

      Pros

      possibility to learn a lot

      Cons

      no organise company, process no update

      Advice to Management

      be fair on the bonus procedure

    5. Helpful (1)

      "Not a plesent place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Manager in London, England
      Former Employee - Senior Manager in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Tata Communications full-time (More than 3 years)

      Pros

      I can hardly think of any. The people who are already there, they are trying their best but their frustrations can be seen from day one.

      Cons

      Plenty of promises of career progression but they only promote Indian employees and look past other nationalities. Very biased in terms of who they progress, never on merit. It’s all about who you know and not about how good you are and what you know. Even HR don’t do much to sort this out and stay quiet in front of Indian leadership team.
      No long term strategy, they hire and fire people on 2 year’s cycles. I’ve seen new people being hired from India to UK office and then redundancies made within 2 months.

      Advice to Management

      Open your eyes and engage with your global employees more. Have a longer term strategy rather than short term tactical fixes. Hiring and firing culture isn’t going to build a sustainable business.

    6. "Sales Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Regional Sales Director in London, England
      Former Employee - Regional Sales Director in London, England
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Tata Communications full-time (More than 5 years)

      Pros

      Good culture and a great team-working environment. Tata has the right focus on ethical business. Good base salary as you would expect from a challenger.

      Cons

      Slow to react to market, Very much a satellite office and not a hugely devolved decision making. Targets are not overly realistic and difficult to attain.

      Advice to Management

      More attention to be paid on local experience. A more realistic view of market forces would help build a positive working environment

    7. "positive company with heart in the right place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Tata Communications full-time

      Pros

      culture, network, international, ambition, agility

      Cons

      governance, collaboration, leadership, vision, strategy

    8. "Poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Tata Communications full-time

      Pros

      Lots of opportunity to get involved in different projects

      Cons

      Management overload good employees until they leave

      Advice to Management

      See 'Cons'

    9. Helpful (1)

      "Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Program Manager in London, England
      Current Employee - Program Manager in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Tata Communications (Less than a year)

      Pros

      Generous Pay at Management level
      Comfortable Environment
      Friendly Staff

      Cons

      Slow work ethics at company

      Advice to Management

      N/A

    10. Helpful (2)

      "Director - Business Development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Tata Communications full-time (More than 10 years)

      Pros

      Good culture. Focusing on transformation and innovation. For a Telecom/Network Service provider, consider them one of the most innovative of the companies out there. Flexible work hours. Focused more on getting things done rather than being in the office from one point to another.

      Cons

      This could also be considered a positive but this is a very globally distributed company. You will work with colleagues in all regions and this means work hours can vary significantly.

      Advice to Management

      Need to continue to remove legacy processes in order to increase agility and compete against the new entrants in the market. Focus on the new products and solutions already identified are reassuring.