TeamLogic IT Reviews

Updated 29 Mar 2021

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4.0
66%
Recommend to a Friend
85%
Approve of CEO
TeamLogic IT CEO  Don F. Lowe
Don F. Lowe
31 Ratings
Pros
  • "Healthy growing business expanding into new technologies at SMB's requirements change(in 9 reviews)

  • "The Teamlogic IT located in Newtown PA is a friendly and challenging work environment(in 7 reviews)

Cons
  • "The Owner has no direction or experience in the Manage Service Provider (MSP) environment(in 4 reviews)

  • "learn everything(in 2 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "They do not deserve the reputation that they have."

    1.0
    Former Employee - Tier II Technical Support in Phoenix, AZ

    I worked at TeamLogic IT full-time for less than a year

    Pros

    Good place to get your foot in the door. Like any MSP.

    Cons

    Very passive aggressive. They have closed door meetings all the time. They do not care at all about work/life balance.

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  2. Helpful (1)

    "Failing Branch - Beware of Owner in Valencia, CA"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Level III IT Technician in Valencia, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TeamLogic IT full-time for less than a year

    Pros

    Salary was good, and clients were easy to work with.

    Cons

    This is for the Valencia, CA Branch. No benefits, No 401K, No travel expense compensation to client locations. The Owner has no direction or experience in the Manage Service Provider (MSP) environment. There was only 3 employees total at this branch, the Owner, a Part-Time Technician, and myself, a Senior Technician. The Owner is clueless on how to sign up new potential clients even when I offered advice, they don't understand or know how to use their any of their own softwares/applications, no training given, and expected to learn everything on my own. This specific branch has gone through many other Technicians before I came in. The ticketing system was in complete chaos when I started that had been backed up since March 2020 - 4 months before I started. I had to rebuild relationships with Owner's clients since tensions were very high. I was working remotely 90% of the time when I started the job and always communicated with the boss via Microsoft Teams, CC’ing on emails, talked over the phone, but In the last few weeks this suddenly changed for no apparent reason and the Owner started to micromanage and I was accused of “plotting against them” – claimed I wasn’t “doing my job” after completing dozens of tickets and projects within the 3 months of working here. Expectations were too high, and the owner flip flopped on responsibilities constantly.

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  3. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician 

    I have been working at TeamLogic IT full-time

    Pros

    I had a good experience working there. I worked with a great team of guys. I had a great boss very considerate and understanding

    Cons

    Some franchises are struggling to get clients

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  4. "Avoid working in Flagstaff for this Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier II Field Engineer in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at TeamLogic IT full-time for less than a year

    Pros

    Great Owner, Benefits, Location, Accommodations for my dog, Company Car.

    Cons

    The worst supervisor I've ever had, Weak skilled Tier 1s, Dysfunctional Upper Management, stress about profits each month, and no room for training cause you'll be constantly just go go go go.

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  5. "I learned why I won't for an MSP again"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Support Engineer 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at TeamLogic IT part-time for less than a year

    Pros

    I learned a lot in 3 months.

    Cons

    You are expected to know outdated and old systems that are sunset because the clients are too cheap to upgrade.

    Continue reading
  6. "2 Thumbs Up!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TeamLogic IT full-time for more than a year

    Pros

    Great Management Career Path Friendly Staff Really great customers Dog Friendly Office

    Cons

    Stressful at times but I like the challenge

  7. "Bad management, but depends on Franchise"

    2.0
    Former Employee - Systems Administrator in Cleveland, OH

    I worked at TeamLogic IT full-time for more than a year

    Pros

    gave experience for young career

    Cons

    pay, very bad and inexperienced management

  8. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Administrator 

    I have been working at TeamLogic IT full-time

    Pros

    Independent great management good training

    Cons

    Pay pay pay pay not that bad

  9. "This is not the job you are looking for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Technician 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TeamLogic IT full-time for less than a year

    Pros

    Close to restaurants, centrally located. Good team members

    Cons

    Management thinks all rests on certifications. They have them all over the office like wall paper. You need to get certified within 6 months after hire date. Projects are under scoped and the client does not know this until you have to tell them. I will update this soon.....so many things to write in here.....

  10. COVID-19

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior IT Technician in Fort Worth, TX

    I worked at TeamLogic IT full-time for more than a year

    Pros

    The owners are great people. They treat you well and are fun to be around. They are very driven.

    Cons

    Business was slow (Startup franchise with Covid lockdowns)

Viewing 1 - 10 of 96 Reviews

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