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Telefónica Reviews
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    Telefónica Reviews

    Updated 25 May 2017
    728 reviews

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    Full-time Part-time
    3.5
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
    D. José María Álvarez-Pallete López
    99 Ratings

    728 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • The work/life balance was the best from all places I've worked in (in 53 reviews)

    • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 47 reviews)

    Cons

    • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

    • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 15 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Will take good care of you"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Telefónica (More than 3 years)

      Pros

      Very caring and supporting managers, will really treat you as a person. Lots of opportunities, and chances for development and progression.

      Cons

      Very slow to get anything done, if you need to work with Spain, as a huge and complicated structure.

    2. "Great people"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Human Resources Business Partner in Warrington, North West England, England
      Former Employee - Human Resources Business Partner in Warrington, North West England, England

      Pros

      Great people, flexible working, perks a plenty such as staff tariffs, tickets to Twickenham and The O2, interesting work and opportunities to learn new things and try different roles

      Cons

      Large company that is constantly changing can leave employees unsettled

    3. "o2 Sales Advisor"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - O2 Sales Advisor in London, England
      Current Employee - O2 Sales Advisor in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Telefónica part-time (More than 3 years)

      Pros

      Good commission structure
      Managers are sound
      People are friendly and its a relaxed environment to work in - uniform i.e. jeans, o2 top and canvas shoes

      Cons

      Its hard to hit commission
      Not a lot of corporate opportunities, or personal development

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Great Company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Regional Manager in London, England
      Former Employee - Regional Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Telefónica full-time (More than 3 years)

      Pros

      Great benefits and a world of different experience in a diverse role

      Cons

      every 3 years the company looks and redundancies standard practice for most network operators.

    5. "Senior In Life and Retention Manager"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
      Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      Great People, Flexible working in terms of both hours and days in the office, Can move around the business if manager is in agreement, good development opportunities for graduates less so for people who have been in the business for a while

      Cons

      Large business and can feel impersonal, scope for promotion difficult

    6. "Great company if you are a student"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Guru - Tech Expert in Liverpool, England
      Current Employee - Guru - Tech Expert in Liverpool, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Telefónica (More than 3 years)

      Pros

      If your store does well and hits targets, commission every quarter.
      Pay is just above average.
      Competitions and rewards are regular.

      Cons

      Customers can have an attitude from the moment they walk in.
      Progression can be slow even when you go above and beyond every day.

      Advice to Management

      Concentrate more on training your team.
      Some need to be on the shop floor more often.
      Don't pressure for more when the team are doing an amazing job already.

    7. "Great company in a difficult industry"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Global Head of Strategic Partnerships in London, England
      Current Employee - Global Head of Strategic Partnerships in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Telefónica full-time (More than 8 years)

      Pros

      International environment
      Great professionals and knowledge
      Industry Innovation
      Digital products and services
      Financial profile and focus on numbers

      Cons

      Lack of career development / path
      Limited training at senior levels
      Large time to market
      In-company relocation plan
      Too much focus on short term P&L

      Advice to Management

      Improve career path and training for senior roles

    8. Helpful (1)

      "Not impressed with company but GREAT colleagues"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Advisor in London, England
      Former Employee - Sales Advisor in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Telefónica full-time (Less than a year)

      Pros

      It has to be the people if you're lucky enough to get a store where everyone supports each other each day is a pleasure. I've made life long friends and I looked forward to every day. No matter how hard things became you had people to guide you and help you.

      Cons

      If you work for a franchise you are paid less, you have more pressure and things can change very quickly. If you work for the retail non franchise you have better conditions of work. The prices are not competitive compared to other similar companies and they need to get rid of add ones and focus on the core product.

      Advice to Management

      Treat everyone the same, don't have favourites and give more time for the reps from phone companies to show us features and benefits of the handsets we sell.

    9. "Business Manager"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Manager in Slough, Berkshire, South East England, England
      Current Employee - Business Manager in Slough, Berkshire, South East England, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Telefónica full-time

      Pros

      Flexible, great internal marketing. Great external marketing

      Cons

      Not enough fresh blood in organisation. Hiring managers have been there too long and hire from within their own team. Slow to deliver product. Slow to hire new roles.

      Advice to Management

      Get more women in management

    10. "Marketing Manager"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Marketing Manager in London, England
      Current Employee - Marketing Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Telefónica full-time (More than 5 years)

      Pros

      Great people to work with

      Cons

      Limited progression opportunities at my level

      Advice to Management

      Offer up more progression opportunities

    Showing 728 of 774 reviews
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