Telefónica Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Telefónica Reviews

Updated 25 May 2017
728 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
D. José María Álvarez-Pallete López
99 Ratings

728 Employee Reviews

Sort: Popular Rating Date

Pros
  • The work/life balance was the best from all places I've worked in (in 53 reviews)

  • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 47 reviews)

Cons
  • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Will take good care of you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telefónica (More than 3 years)

    Pros

    Very caring and supporting managers, will really treat you as a person. Lots of opportunities, and chances for development and progression.

    Cons

    Very slow to get anything done, if you need to work with Spain, as a huge and complicated structure.


  2. "Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Warrington, North West England, England
    Former Employee - Human Resources Business Partner in Warrington, North West England, England

    Pros

    Great people, flexible working, perks a plenty such as staff tariffs, tickets to Twickenham and The O2, interesting work and opportunities to learn new things and try different roles

    Cons

    Large company that is constantly changing can leave employees unsettled


  3. "o2 Sales Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - O2 Sales Advisor in London, England
    Current Employee - O2 Sales Advisor in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica part-time (More than 3 years)

    Pros

    Good commission structure
    Managers are sound
    People are friendly and its a relaxed environment to work in - uniform i.e. jeans, o2 top and canvas shoes

    Cons

    Its hard to hit commission
    Not a lot of corporate opportunities, or personal development


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in London, England
    Former Employee - Regional Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telefónica full-time (More than 3 years)

    Pros

    Great benefits and a world of different experience in a diverse role

    Cons

    every 3 years the company looks and redundancies standard practice for most network operators.


  6. "Senior In Life and Retention Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great People, Flexible working in terms of both hours and days in the office, Can move around the business if manager is in agreement, good development opportunities for graduates less so for people who have been in the business for a while

    Cons

    Large business and can feel impersonal, scope for promotion difficult


  7. "Great company if you are a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guru - Tech Expert in Liverpool, England
    Current Employee - Guru - Tech Expert in Liverpool, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Telefónica (More than 3 years)

    Pros

    If your store does well and hits targets, commission every quarter.
    Pay is just above average.
    Competitions and rewards are regular.

    Cons

    Customers can have an attitude from the moment they walk in.
    Progression can be slow even when you go above and beyond every day.

    Advice to Management

    Concentrate more on training your team.
    Some need to be on the shop floor more often.
    Don't pressure for more when the team are doing an amazing job already.


  8. "Great company in a difficult industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Head of Strategic Partnerships in London, England
    Current Employee - Global Head of Strategic Partnerships in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 8 years)

    Pros

    International environment
    Great professionals and knowledge
    Industry Innovation
    Digital products and services
    Financial profile and focus on numbers

    Cons

    Lack of career development / path
    Limited training at senior levels
    Large time to market
    In-company relocation plan
    Too much focus on short term P&L

    Advice to Management

    Improve career path and training for senior roles


  9. Helpful (1)

    "Not impressed with company but GREAT colleagues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England
    Former Employee - Sales Advisor in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Telefónica full-time (Less than a year)

    Pros

    It has to be the people if you're lucky enough to get a store where everyone supports each other each day is a pleasure. I've made life long friends and I looked forward to every day. No matter how hard things became you had people to guide you and help you.

    Cons

    If you work for a franchise you are paid less, you have more pressure and things can change very quickly. If you work for the retail non franchise you have better conditions of work. The prices are not competitive compared to other similar companies and they need to get rid of add ones and focus on the core product.

    Advice to Management

    Treat everyone the same, don't have favourites and give more time for the reps from phone companies to show us features and benefits of the handsets we sell.


  10. "Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Slough, Berkshire, South East England, England
    Current Employee - Business Manager in Slough, Berkshire, South East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Telefónica full-time

    Pros

    Flexible, great internal marketing. Great external marketing

    Cons

    Not enough fresh blood in organisation. Hiring managers have been there too long and hire from within their own team. Slow to deliver product. Slow to hire new roles.

    Advice to Management

    Get more women in management


  11. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in London, England
    Current Employee - Marketing Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 5 years)

    Pros

    Great people to work with

    Cons

    Limited progression opportunities at my level

    Advice to Management

    Offer up more progression opportunities


Showing 728 of 774 reviews
Reset Filters