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    Teleperformance Reviews

    Updated 19 Jun 2019

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    Found 7031 reviews

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    64%
    Recommend to a Friend
    70%
    Approve of CEO
    Teleperformance CEO Daniel Julien
    Daniel Julien
    947 Ratings
    Pros
    Cons

    • "Basic salary is same for everyone even if you have call center experience already" (in 139 reviews)

    • "low pay for amount of knowledge needed" (in 95 reviews)

    More Pros and Cons

    1. "Embedded SME"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Embedded SME in Swindon, Wiltshire, South West England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Teleperformance full-time for more than 3 years

      Pros

      There is a lot to learn while working with Teleperformance. Overall a great experience.

      Cons

      I cannot think of think of any.

      Teleperformance2019-05-16

    2. "Ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Manager in Glasgow, Scotland
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Teleperformance full-time for more than a year

      Pros

      Good people and vibe round the floor

      Cons

      The left arm doesn’t know what the right arms doing

      Teleperformance2019-06-18
      3. Join the Teleperformance team
      See Our Latest Jobs

    3. "Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Teleperformance full-time

      Pros

      Managers and people are sweet

      Cons

      There aren’t any cons

      Teleperformance2019-05-15
    4. Helpful (1)

      "Terrible pay, not good company"

      StarStarStarStarStar
        Current Employee - Customer Service Advisor 

        I have been working at Teleperformance full-time

        Pros

        They employ almost anyone, so easy to get a job there.

        Cons

        No training, very little feedback unless you have done somegthing wrong.

        Teleperformance2019-05-22

        Teleperformance Response

        June 17, 2019 – Teleperformance

        Thank you for sharing your feedback with us. We see to it to train and equip our employees with the skills needed for their job while providing opportunities for career growth. May we ask that you also share this with us via bit.ly/TPHR-newform in order for us to make improvements. ...

        Show More

      • "Generally Positive Experience"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Learning & Development 
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Teleperformance full-time for more than 3 years

        Pros

        Great development opportunities Great colleagues Good working environment

        Cons

        Low salary Lack of employee focus in culture - margins driven

        Teleperformance2019-05-21

        Teleperformance Response

        June 17, 2019 – Teleperformance

        Thank you for your positive review and we are glad to know that our efforts on creating a good working environment was experienced during your stint with us. Regarding the salary, we aim to provide a competitive package which is at par with the industry's standards but we will review ...

        Show More

      • "Not good for long term career"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - O2 Sales Advisor in Manchester City Centre, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Teleperformance full-time (Less than a year)

        Pros

        Location is the only pros

        Cons

        Income Management staff hours of work

        Advice to Management

        Be more approachable

        Teleperformance2019-05-16
      • Helpful (2)

        "Disgusting company to work for"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Customer Service Agent in Gateshead, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Teleperformance full-time for more than a year

        Pros

        Can’t even think of one

        Cons

        Management are 25 year olds that don’t know what they are doing Management are bullies Management break their own rules Management will tell you depression doesn’t exist They will try to sack you for being anxious or depressed They will not offer one single bit of help

        Advice to Management

        Enjoy spending the rest of your lives in a dead end call centre that you all hate whilst every single staff member below you hates you.

        Teleperformance2019-05-26

      • "Worst time working here"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service 
        Doesn't Recommend

        I worked at Teleperformance full-time for more than 8 years

        Pros

        no pros at all working for this company

        Cons

        No understanding of employee requirements. Low wage and long hours Terrible and insensitive management

        Teleperformance2019-05-22

      • "Customer Service Representative"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Teleperformance full-time

        Pros

        Great climate, generally an OK experience

        Cons

        Lack of opportunity to grow

        Teleperformance2019-04-16

      • "Decent"

        StarStarStarStarStar
          Current Employee - Customer Service Representative 

          I have been working at Teleperformance full-time

          Pros

          Was a interesting job and the money was ok

          Cons

          Can get boring sitting there for 8 hours

          Teleperformance2019-04-26
        Found 7031 reviews