Tesco Customer Service Assistant Reviews

Updated 27 Feb 2021

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3.9
77%
Recommend to a Friend
76%
Approve of CEO
Tesco Group Chief Executive Dave Lewis
Dave Lewis
100 Ratings
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Desk Assistant 

    I worked at Tesco part-time for more than a year

    Pros

    Good salary Great people Good company ethos

    Cons

    None I thoroughly enjoyed it

  2. "Friendly working environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Cambridge, England
    Recommends

    I worked at Tesco part-time for more than a year

    Pros

    Good team workers, people supported each other

    Cons

    Management sometimes unrealistic in expectations


  3. "Good"

    5.0
    Former Contractor - Customer Service Assistant 

    I worked at Tesco

    Pros

    Good colleagues and atmosphere and great service

    Cons

    Nothing to complain about about all good

  4. "Job Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Worcester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tesco part-time for more than 3 years

    Pros

    Flexible, nice people and great customers.

    Cons

    Job can be quite boring at times.

  5. "Customer Service Assistant - Tesco Express"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Bristol, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco part-time for more than a year

    Pros

    Easy interview process, Simple tasks, Overtime opportunities, upward mobility

    Cons

    Low pay, Occasional understaffed shifts, inconvenient hours

  6. "Good work experience"

    5.0
    Former Employee - Customer Service Assistant 

    I worked at Tesco part-time

    Pros

    Kept busy, good training, Friendly staff

    Cons

    None I can think of

  7. "Good"

    5.0
    Current Employee - Customer Service Assistant in Edinburgh, Scotland

    I have been working at Tesco full-time

    Pros

    good management, nice people, good place

    Cons

    There are no downsides for me

  8. "Tesco"

    4.0
    Former Employee - Customer Service Assistant in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco part-time for more than a year

    Pros

    It was good to work at tesco

    Cons

    Sometimes was boring working there

  9. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Stoke-on-Trent, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco part-time for less than a year

    Pros

    Time and a quarter on Sundays and bank holidays. Friendly environment.

    Cons

    Customers not wearing facial coverings

  10. "Poor pay but lots of opportunities to take advantage of overtime"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Service Assistant in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Tesco for more than 3 years

    Pros

    Friendly managers and great teamwork coordination

    Cons

    Pay and limited training and supervision

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