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Thames Water Reviews

Updated 16 October 2017
100 reviews

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Pros
  • There is no pressure to stay late allowing for a great work-life balance (in 6 reviews)

  • Family working environment where relationships with colleagues are as important as outputs (in 7 reviews)

Cons
  • Work life balance not great - very little perks (in 4 reviews)

  • Senior management keep changing the focus which has a severe downstream impact on lower level staff (in 5 reviews)

More Pros and Cons

  1. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thames Water (More than a year)

    Pros

    Good culture all-round. The management are great and it feels like even up to the executive level people care about the company.

    Absolutely brilliant charity work with WaterAid, which is something you can really be proud of when you work there.

    Cons

    Seems like some staff are overworked, some more budget to increase staff numbers in certain areas.

    Advice to Management

    Keep up the good work, keep listening to your staff. Keep taking corporate social responsibility seriously.


  2. Helpful (1)

    "its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Effluent Technical Advisor in London, England
    Current Employee - Trade Effluent Technical Advisor in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water full-time

    Pros

    If you have a good manager then you will get fantastic support otherwise you will blend in the background

    Cons

    career opportunities are not as colourful as they appear

    Advice to Management

    be more supportive


  3. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in London, England
    Current Employee - Accountant in London, England

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Excellent company. Overall and decent worklife balance

    Cons

    No real chances to grow and develop. Not great office spaces.

    Advice to Management

    Look within your team for higher position.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Easy company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Manager in London, England
    Current Employee - Performance Manager in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    Thames Water is a very relaxed environment to work in. There is no pressure to stay late allowing for a great work-life balance. Health and safety is at the forefront of the companies priorities creating a very safe culture.

    Cons

    Thames Water is not a competitive company so salaries and benefits are quite conservative. Compliance is 100% critical so decisions and advancements are made extremely slowly. Very HQ focused, non-Reading based sites require investment to improve welfare facilities and create a more fun working environment. Communications within the company aren't great leaving a lot of trial and error when it comes to new strategy/IT improvements.

    Advice to Management

    Spend more time really trying to please staff and not so much the major share holders.


  6. "Pollution Control Testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Environmental Analytical Chemist in London, England
    Former Employee - Environmental Analytical Chemist in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water (More than a year)

    Pros

    A nice friendly atmosphere in the lab. I particularly enjoyed going out to take water samples was fun as well as informative. There was access to sports facilities.

    Cons

    Repetitive work as doing the same chemical water test for a whole month made tended to make it feel like factory work.

    Advice to Management

    Need to include the staff more in the results of what has happened when there has been a pollution incident. Offer more training.


  7. Helpful (1)

    "Unbelievable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (Less than a year)

    Pros

    Personal performance, trainings, flexibility

    Cons

    Bullying, harassment, no respect, nothing nothing


  8. Helpful (2)

    "Good - in parts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Reading, England
    Former Employee - Anonymous Employee in Reading, England

    I worked at Thames Water full-time (More than 3 years)

    Pros

    Opportunities for moving around a large company in different roles.

    Cons

    Can be very political in some areas - lots of 'who you know, not what you know'.

    Advice to Management

    Clamp down on favouritism and welcome diversity.


  9. "Excellent company to help with your career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredibly supportive to staff, they actively encourage everyone to second in to other departments to get a better understanding of the business as well as work on their career goals.

    There are a lot of training opportunities and CPD for anyone with professional qualifications.

    Social company, they do regular time out for tea in order to ensure staff recognise the need to get away from work for a small break during the day while allowing everyone to get together and chat.

    Cons

    Canteen food is lacking but at least there is one. Under a certain level, benefits are minimal but as soon as you get to management level the bonuses and car allowance are automatic and high, leaves anyone under that level feeling a bit under appreciated

    Advice to Management

    Share out the bonuses, just a little less to management staff would create a pot for L6 and L7+

    Find another caterer!


  10. Helpful (1)

    "Oh Dear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assurance in Reading, England
    Former Employee - Customer Assurance in Reading, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thames Water (More than a year)

    Pros

    Good colleagues, the people make it tolerable

    Cons

    Management is ridiculously poor. Avoid if you can afford it.

    Advice to Management

    Learn what your staff actually have to do as a job so you can at least understand the difficulties.


  11. Helpful (1)

    "Managers unhelpful and unsupportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contact Centre Advisor in Reading, England
    Former Employee - Contact Centre Advisor in Reading, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Thorough training and good choice of hours and overtime

    Cons

    Most Managers are unhelpful, and unsupportive.
    Work environment- treated like school kids, very clicky.

    Advice to Management

    Be more approachable and helpful.


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