Thames Water Reviews | Glassdoor.co.uk

Thames Water Reviews

Updated 8 July 2018
127 reviews

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127 Employee Reviews

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Pros
  • "There is no pressure to stay late allowing for a great work-life balance" (in 6 reviews)

  • "Family working environment where relationships with colleagues are as important as outputs" (in 7 reviews)

Cons
  • "Work life balance not great - very little perks" (in 5 reviews)

  • "Not listened to by upper management, very political, not much focus on the core business" (in 3 reviews)

More Pros and Cons

  1. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    Great learning experience and autonomy

    Cons

    Manual processes and workarounds, slow change

    Advice to Management

    Significant investment required to improve legacy systems


  2. "Has potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reading, England
    Current Employee - Manager in Reading, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    This company and it's people do amazing things keeping London operating every day

    Cons

    The new CEO has bought in a team with little experience and got rid of the ones who knew what they were doing

    Advice to Management

    Think about your loyal people as much as the regulator and the press

  3. Helpful (1)

    "Good start, poor future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Swindon, Wiltshire, South West England, England
    Current Employee - Customer Service Agent in Swindon, Wiltshire, South West England, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Thames Water full-time (Less than a year)

    Pros

    Thames can be flexible. Sometimes management are keen to progress people but lack the tools to do so.

    Cons

    Poor pay.
    No insanities to achieve.
    Poor job opportunities.
    Treated like a child - lack of trust

    Advice to Management

    Progress people. Offer rewards to those that deserve it.
    TRUST!


  4. "An okay business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time

    Pros

    Good work colleagues and it was fun

    Cons

    Not very interesting, and a public sector attitude.


  5. "Working for Thames"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time (More than a year)

    Pros

    Good location and offices, colleagues

    Cons

    Bonus only for managers, pay low salaries


  6. Helpful (1)

    "Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Good training package for staff.
    Flexibility to work but always watch over your back.
    Free station car parking permit which is handy.

    Cons

    No bonus
    No pay rise
    PDR reviews are politically driven and not on evidence base.
    Too many Alliance which makes TW staff invisible and not heard.
    Organisation structure change happens every 2 years so the employees are constantly on the fear of being unemployed.
    Hard to get hold of HR. They are not really working for the staff but firefighting.
    No internal promotion or job opportunity for employees.

    Advice to Management

    Take ownership and stop blaming staffs below you for your incompetence.


  7. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England
    Former Employee - Anonymous Employee in Reading, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    wide range of areas of business to get involved with

    Cons

    like most corporate bodies there is sometimes a lot of red tape to get through to get things done, but conversely a good company to get to know how to work if you new to the workplace

  8. "Good working environment, would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    There is plenty of room for progression

    Cons

    Management can be very hit or miss


  9. Helpful (1)

    "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Technician in London, England
    Current Employee - Process Technician in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    Management treat you like a mushroom

    Cons

    A very poorly paid mushroom

    Advice to Management

    Get some real ones with real life experience, real life skills and some knowledge about the scope of work


  10. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great and that makes it a really nice place to work

    Cons

    Poor and inconsistent leadership makes working here a real challenge

    Advice to Management

    Get a strategy together get the support and stick to it


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