Thames Water Reviews | Glassdoor.co.uk

Thames Water Reviews

Updated 5 September 2018
132 reviews

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132 Employee Reviews

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Pros
  • "There is no pressure to stay late allowing for a great work-life balance" (in 6 reviews)

  • "Family working environment where relationships with colleagues are as important as outputs" (in 7 reviews)

Cons
  • "Work life balance not great - very little perks" (in 5 reviews)

  • "Not listened to by upper management, very political, not much focus on the core business" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Good training package for staff.
    Flexibility to work but always watch over your back.
    Free station car parking permit which is handy.

    Cons

    No bonus
    No pay rise
    PDR reviews are politically driven and not on evidence base.
    Too many Alliance which makes TW staff invisible and not heard.
    Organisation structure change happens every 2 years so the employees are constantly on the fear of being unemployed.
    Hard to get hold of HR. They are not really working for the staff but firefighting.
    No internal promotion or job opportunity for employees.

    Advice to Management

    Take ownership and stop blaming staffs below you for your incompetence.


  2. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England
    Former Employee - Anonymous Employee in Reading, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    wide range of areas of business to get involved with

    Cons

    like most corporate bodies there is sometimes a lot of red tape to get through to get things done, but conversely a good company to get to know how to work if you new to the workplace

  3. "Good working environment, would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    There is plenty of room for progression

    Cons

    Management can be very hit or miss


  4. Helpful (1)

    "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Technician in London, England
    Current Employee - Process Technician in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    Management treat you like a mushroom

    Cons

    A very poorly paid mushroom

    Advice to Management

    Get some real ones with real life experience, real life skills and some knowledge about the scope of work


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great and that makes it a really nice place to work

    Cons

    Poor and inconsistent leadership makes working here a real challenge

    Advice to Management

    Get a strategy together get the support and stick to it


  6. Helpful (1)

    "It's a bit chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Swindon, Wiltshire, South West England, England
    Former Employee - Business Systems Analyst in Swindon, Wiltshire, South West England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thames Water full-time (More than a year)

    Pros

    Good benefits package; Free coffee

    Cons

    Lack of structure; poor management at all levels

    Advice to Management

    Stick to a strategy; invest in people; stop accepting aggressive behaviour, particularly from managers


  7. "Great company for opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Reading, England
    Current Employee - Project Manager in Reading, England
    Recommends
    Neutral Outlook

    I have been working at Thames Water full-time (More than a year)

    Pros

    Thames offer a great graduate scheme that offers a lot of opportunities if you are unsure which direction you want to take your career in. The staff are for the most part very friendly and helpful and there is a good working environment in most of the offices.

    Cons

    People are often overworked and budget limitations often halt progress.
    Change generally happens very slowly.

    Advice to Management

    Invest more in permanent staff to increase internal skill sets and cut back on the use of contractors.

  8. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Reading, England
    Former Employee - Administrative in Reading, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    Great location and nice offices
    Loved the canteen!
    Working hours are good (8-4 or 9-5)

    Cons

    Worked as a temp (nearly everyone at Thames is a temp) so no real chance of promotion or job security.
    Glass meeting rooms so everyone can see you, what's that about?!

    Advice to Management

    Include the temps in what's going on in the department where possible as they could end up being there for years, and they make up a large number of the employees. When I worked there in a small team of 7, only 2 of us were temps and we were excluded from every meeting or discussion about the department - it was isolating and really poor management.


  9. "Fair pay but unless your a graduate you go no where."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fair pay but unless your face fits no chance of promotion. Ok offices little jaded in places. Pension is quite good.

    Cons

    Poor career progression unless you speak in the correct way and have been to university and are a yes person. No benefits unless you are a m grade. Keep telling you to save money yet offer bonuses for under performing m grade managers.

    Advice to Management

    Invest in everyone not just the m grade managers. Need to review how to run a organisation. Say we all in it together then offer 90% of staff nothing whilst the 10% take everything.


  10. Helpful (1)

    "No work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Reading, England
    Former Employee - Customer Service Agent in Reading, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    Building was in a good area

    Cons

    Management were very poor. They did not care about the staff at all, only wanted results and targets to be kept to - rather than taking into consideration stress etc.

    Advice to Management

    Show a bit more heart, be a little human and appreciate employees are never perfect but are willing to improve.


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