The Body Shop Assistant Shop Manager Reviews | Glassdoor.co.uk

The Body Shop Assistant Shop Manager Reviews

Updated 15 Dec 2018

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Found 16 reviews

2.8
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7%
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The Body Shop CEO David Boynton
David Boynton
0 Ratings
  1. Helpful (1)

    "Progression within this company was fantastic and the recognision for your hard work was well rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time for more than 3 years

    Pros

    Innovative and quality products to sell, really loved carrying out demonstrations on the customers and watching their faces as they realised they had found a wonder product. Proud of the community trade backing the company had and the strong investment they had in community projects, as founded by Dame Anita Roddick. Commited to their values and core beliefs.

    Cons

    Long hours in the retail industry, particularly around Christmas as a manger. Excessive discounts allowed buyers to take advantage of these and the targets stipulated did not always take this into consideration.

    Advice to Management

    More investments into stores that would benefit from becoming Pulse stores, particularly those in smaller community orientated areas. Perhaps more family days awarded to the management team who do not often get chance to take weekends off, particularly those who would benefit from this. Training given to Assitant managers to allow them to control the store at peaks weekend times would perhaps allow managers to take days...

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    The Body Shop2014-05-20
  2. "Don’t work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Braintree, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    Very generous discounts/gratis product Company doesn’t test on animals/is forward about charity

    Cons

    Unreasonable/unrealistic sales goals that pit employees against each other Managers can manipulate sales goals to make themselves look better Upper management cutthroat and not understanding about ridiculous sales goals Unclear policies/quick policy changes Below average compensation Potential for extremely low hours Terrible benefits package High turnover

    Advice to Management

    Rethink the personal sales goals because all it creates is a very cutthroat environment where employees (managers) can manipulate each other. Be more realistic about sales goals. Update technology that matters to make tracking of sales simpler.

    The Body Shop2018-12-15
  3. Helpful (1)

    "Assistant Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at The Body Shop full-time for more than a year

    Pros

    •Small stores which is really easy to get a long with your team. •Smaller targets so it’s easier to achieve •50% staff discount •gratis for some new products •lots of in storr promos

    Cons

    •not enough employees •not enough scheduling hours each week to provide staff with hours •they discontinue ALOT of products and the retail workers get all the heat for it

    The Body Shop2018-08-21
  4. Helpful (1)

    "decent company, decent job, not a long term career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Time Assistant Shop Manager in Fairfax, VA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop

    Pros

    -great coworkers -great company values -very generous with staff samples

    Cons

    -little communication between upper management and stores -little room for growth (at least in my district, the manager seems to prefer to hire out as oppose to promoting from within)

    Advice to Management

    -get a better training program for management -create some sort of handbook where all the company's policies and rules are clearly outlined. Then stick to that handbook

    The Body Shop2016-10-01
  5. "Company does NOT have a clear focus..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    I loved the fact all the products were 100% vegan, plant based, and was natural. The skin care products were amazing. Especially for the inexpensive price point. The employee discount was awesome.

    Cons

    Poor and lazy store manager that was late everyday, always trying to leave early, and did not know her job. Poorly trained staff..you are trained from a handbook. Unhappy staff members.

    Advice to Management

    Come into your stores and see what is going on with the poor leadership you hire!

    The Body Shop2016-07-14
  6. Helpful (1)

    "Love the company and benfits, not the management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Time Assistant Shop Manager in Dulles, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The Body Shop part-time for less than a year

    Pros

    I have always loved The Body Shop, their products, their ingredients and how natural it is. I really enjoyed the benefits, the pay was reasonable.

    Cons

    I feel like the store I worked at, the management was very disrespectful and very pushy. There were a lot of complaints from customers about the managers and a lot of pressure from the manager to the staff to constantly sell regardless of the client needs. The management would go against the policy and make excuses for not making returns such as, the internet isn't working, or we don't returns during holiday periods....

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    Advice to Management

    I feel like the management should have more respect for their employees to have a successful team. It is important that an employee is happy in the environment to be able to do their best.

    The Body Shop2016-03-13
  7. Helpful (1)

    "So Much Fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    Its a friendly, fun place where you work with great people and products!

    Cons

    There is not a clear training program set up but you get lots of hand on experience

    Advice to Management

    Express and take pride in the companies core values

    The Body Shop2015-08-22
  8. "A full time Assistant Shop Manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Bridgewater, NJ
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    50% off Loreal items Small store with little clean up Has very loyal customers Has a great free trade system set up internationally

    Cons

    Long days where you're the only employee in the store Not a team environment Stressed to make daily sales goals with no benefits when goals are reached

    Advice to Management

    When a full time employee is promised health benefits and over a year later is not given them, that's a problem.

    The Body Shop2015-01-15
  9. "Great place to work part time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Body Shop part-time for more than a year

    Pros

    Great work/life balance. They will work around your schedule.

    Cons

    No real training. Only given a DVD to watch.

    The Body Shop2014-04-01
  10. "Fun yet sales driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Freeport, ME
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time for more than a year

    Pros

    Great products. Good atmosphere. Teamwork driven.

    Cons

    Sales driven. Was there 2 years and paid same as new people.

    The Body Shop2013-10-27
Found 16 reviews