The Body Shop Assistant Shop Manager Reviews

Pros

Innovative and quality products to sell, really loved carrying out demonstrations on the customers and watching their faces as they realised they had found a wonder product. Proud of the community trade backing the company had and the strong investment they had in community projects, as founded by Dame Anita Roddick. Commited to their values and core beliefs.

Cons

Long hours in the retail industry, particularly around Christmas as a manger. Excessive discounts allowed buyers to take advantage of these and the targets stipulated did not always take this into consideration.

Advice to Management

More investments into stores that would benefit from becoming Pulse stores, particularly those in smaller community orientated areas. Perhaps more family days awarded to the management team who do not often get chance to take weekends off, particularly those who would benefit from this. Training given to Assitant managers to allow them to control the store at peaks weekend times would perhaps allow managers to take... days off during peaks times without feeling the pressure to still maintain standards.

Pros

•Small stores which is really easy to get a long with your team. •Smaller targets so it’s easier to achieve •50% staff discount •gratis for some new products •lots of in storr promos

Cons

•not enough employees •not enough scheduling hours each week to provide staff with hours •they discontinue ALOT of products and the retail workers get all the heat for it

Pros

-great coworkers -great company values -very generous with staff samples

Cons

-little communication between upper management and stores -little room for growth (at least in my district, the manager seems to prefer to hire out as oppose to promoting from within)

Advice to Management

-get a better training program for management -create some sort of handbook where all the company's policies and rules are clearly outlined. Then stick to that handbook

Pros

I loved the fact all the products were 100% vegan, plant based, and was natural. The skin care products were amazing. Especially for the inexpensive price point. The employee discount was awesome.

Cons

Poor and lazy store manager that was late everyday, always trying to leave early, and did not know her job. Poorly trained staff..you are trained from a handbook. Unhappy staff members.

Advice to Management

Come into your stores and see what is going on with the poor leadership you hire!

Pros

I have always loved The Body Shop, their products, their ingredients and how natural it is. I really enjoyed the benefits, the pay was reasonable.

Cons

I feel like the store I worked at, the management was very disrespectful and very pushy. There were a lot of complaints from customers about the managers and a lot of pressure from the manager to the staff to constantly sell regardless of the client needs. The management would go against the policy and make excuses for not making returns such as, the internet isn't working, or we don't returns during holiday periods.... A lot of the times, the manager would try and pin point things on staff to blame things on. I could not stand the management, so left.

Advice to Management

I feel like the management should have more respect for their employees to have a successful team. It is important that an employee is happy in the environment to be able to do their best.

Pros

50% off Loreal items Small store with little clean up Has very loyal customers Has a great free trade system set up internationally

Cons

Long days where you're the only employee in the store Not a team environment Stressed to make daily sales goals with no benefits when goals are reached

Advice to Management

When a full time employee is promised health benefits and over a year later is not given them, that's a problem.

Pros

Great work/life balance. They will work around your schedule.

Cons

No real training. Only given a DVD to watch.

Pros

Great products. Good atmosphere. Teamwork driven.

Cons

Sales driven. Was there 2 years and paid same as new people.