The Body Shop Reviews

Updated 5 Jul 2020

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3.6
69%
Recommend to a Friend
84%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
120 Ratings
  1. "Good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Ealing, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time for less than a year

    Pros

    Great pay, amazing hours, lovely staff, discount on products, generally an amazing brand

    Cons

    Nothing at all, great place to work

  2. "Great company to work for"

    5.0
    Current Employee - CC/TL 

    I have been working at The Body Shop part-time

    Pros

    very generous with free products, really great company values, have been fortunate to meet some amazing people and worked in great teams.

    Cons

    little opportunity to progress because of size of stores

  3. "It's a start"

    3.0
    Current Employee - Marketing and PR Assistant in London, England

    I have been working at The Body Shop full-time

    Pros

    Teamwork is great and has opportunities to grow your career.

    Cons

    The pay gap should be greater for the amount of work you do.

  4. "Good perks but pay and management could be better for certain roles."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop part-time

    Pros

    Nice discount. Easy training. Good ethos and company values. Nice amount of holiday allowance. Stores all actively connect to each other in regions and work as a big network so are very helpful. Free products. Good maternity pay. Good break time allowance. Opportunity for bonuses.

    Cons

    Customers can be difficult. Big responsibilities for team leaders which are effectively management but not paid nearly as much but still are expected to undertake the same management tasks. Hours can be long. Often small teams so store managers can be quite strict and have free reign which sometimes has not been a good thing. CC's get paid more than TL's on bank holidays when TL have to do more work.

  5. "a mess"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant 
    Doesn't Recommend

    I worked at The Body Shop part-time for less than a year

    Pros

    - great products - great ethos and values - great training opportunities (if you can manage to get them)

    Cons

    - bad organisation - pushy pushy sales tactics - pressurising environment - expected to work longer than contracted hours

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  6. "Great Mission ..Great Products.."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Baltimore, MD

    I have been working at The Body Shop part-time for more than a year

    Pros

    Small store with a steady customer following

    Cons

    Don’t consult with customers or employees before removing items leading to disgruntled customers

  7. "Great job, great employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shop Manager in Buffalo, NY
    Recommends
    Positive Outlook

    I have been working at The Body Shop full-time for more than 3 years

    Pros

    Fulfilling daily role Excellent communication with upper management

    Cons

    If you don't mind retail,there aren't really any cons

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  8. "The Bodyshop @Home"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Sheffield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Body Shop full-time

    Pros

    Free products. There are no others.

    Cons

    Nasty vile women who are senior regional managers and Regional managers. They don’t care about people who have small sales and refuse to support you. Always some excuse why the regional manager couldn’t bring you things you’ve earned, very little incentives from the regional, where other regions had things going on, don’t join if you’re a male as men are less accepted by the company as a whole THEY DONT CARE ABOUT YOU!!!! What a horrible company to work for their ethics are poor. Yes they support women and COTE but they let you run illegal gambling and let u discriminate against people and will do nothing about it.

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  9. "Too much politics"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Approves of CEO

    I have been working at The Body Shop full-time

    Pros

    Great scope of career growth

    Cons

    Company politics and internal issues

  10. "Easy going enjoyable company to work for"

    4.0
    Former Employee - Product Development Manager in Griffith

    I worked at The Body Shop full-time

    Pros

    Flexible with work management. Support from seniors.

    Cons

    Limited growth. Ability to move up or across only one step

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