The Body Shop Reviews | Glassdoor.co.uk

The Body Shop Reviews

Updated 25 Jun 2019

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Found 1012 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
80%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
74 Ratings
  1. "Costumer Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Costumer Service in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop part-time for less than a year

    Pros

    Free products, equal pay for all staff of different ages

    Cons

    can be sales driven which isnt nessessary for retail

    Advice to Management

    reduce emphasis on sales as it is uncomfortable for staff and costumers

    The Body Shop2019-01-26
  2. "The Body Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at The Body Shop full-time

    Pros

    Close to Central London from Croydon

    Cons

    Some of the people that work there act a bit above themselves..not all though, only some feel this level of entitlement.

    Advice to Management

    To have the back of your actual employees more than the 03rd party consultancies.

    The Body Shop2019-02-06
  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at The Body Shop full-time

    Pros

    Lovely people, excellent discount, fun incentives and great products.

    Cons

    Very numbers focused and lots of last minute company changes.

    The Body Shop2019-02-05
  4. Helpful (2)

    "Great experience but poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Intern in Croydon, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    - Tons of responsibility for an intern - Impact on NDP - Liaised with markets

    Cons

    - Poor brand management throughout the L'Oreal sale - managers would communicate across you in French -name calling - no graduate opportunities, despite being promised a fast track interview post placement

    Advice to Management

    interest in and train your interns, or we won't come back!

    The Body Shop2019-01-29
  5. "no animal testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than 3 years

    Pros

    values, work life balance, development opportunity, good products

    Cons

    location, brand image, no main cons

    The Body Shop2019-01-04
  6. "going places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than a year

    Pros

    the original ethical beauty and lifestyle company has it's mojo back and for the first time in ages feels like it's going places

    Cons

    a lot of change happening quickly - which is good news in many ways but sometimes hard to keep up

    Advice to Management

    please keep working hard to keep us informed on what is coming and why

    The Body Shop2019-01-03
  7. Helpful (1)

    "Enrich not Exploit?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Body Shop full-time for more than 5 years

    Pros

    Generous benefits package. Good products, loads of training and development. Smaller pools/ team are very supportive almost family like.

    Cons

    No stability , managers/ assistant managers and team leaders are moved around and shoved into roles they are not capable of! The business has a huge focus on Enrich and Not Exploit, however they are more than happy to exploit their team members on a regular basis. The Senior leadership team are bullies , they have no self awareness and are happy to exhaust their team but offer very little support in return. This...

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    Advice to Management

    There is little point offering advice as the problem starts from the very top! During my employment i watched many wonderfully supportive and kind SLT members turn into monsters.

    The Body Shop2019-01-27
  8. "Awful pay and pressure to hit sales targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at The Body Shop part-time

    Pros

    50% staff discount on items in store

    Cons

    Unhealthy and overly competitive work environment Pressure to wear makeup

    The Body Shop2019-01-27
  9. "Hmmm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Ealing, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Body Shop full-time for more than a year

    Pros

    Free Stuff First look at new products Good discount

    Cons

    Slave like shifts Management can be very rude Talked down to

    Advice to Management

    Look after employers, you could be on your death bed and this still want you in

    The Body Shop2019-01-03
  10. Helpful (1)

    "Started off feeling really cared for and then the cracks started to show."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Rugby, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than a year

    Pros

    Quick progression, faced-paced, ethical, positive

    Cons

    High pressure, unorganised, last minute

    Advice to Management

    Don’t allow yourself to be used just to help “the needs of the business”

    The Body Shop2018-12-29
Found 1012 reviews