The Body Shop Employee Reviews about "upper management"

Pros

store teams are brilliant and so hardworking

Cons

12 hour shifts long periods with no days off unrealistic expectations unpaid overtime upper management are bullies lots of favouritism ethics to not apply to employees moved from store to store wether you want to or not no communication between R.M's and stores

Advice to Management

look after your people your turnover is big for a reason

Pros

Benefits and long service awards are excellent. Training and development at a store level is also very good.

Cons

Some upper management expect too much. Communication can sometime leave a little to be desired. Lone trading becoming much more common.

Advice to Management

Be aware that your employees do have a life outside of work.

Pros

Good Pay, Good Hours, Good Background

Cons

Upper Management (regional), Forced Sales

Pros

Very generous discounts/gratis product Company doesn’t test on animals/is forward about charity

Cons

Unreasonable/unrealistic sales goals that pit employees against each other Managers can manipulate sales goals to make themselves look better Upper management cutthroat and not understanding about ridiculous sales goals Unclear policies/quick policy changes Below average compensation Potential for extremely low hours Terrible benefits package High turnover

Advice to Management

Rethink the personal sales goals because all it creates is a very cutthroat environment where employees (managers) can manipulate each other. Be more realistic about sales goals. Update technology that matters to make tracking of sales simpler.

Pros

great work life balance, plenty of parties throughout the year

Cons

terrible pay, upper management makes poor decisions, everyone is a temp, low pay for workers so you can get everyone from Henderson who wash out after a few weeks.

Advice to Management

Replace upper management at the warehouse, they were there when building was closing and have the wrong mindset. Also do more to increase the brand image, no one knows who we are or what we do

Pros

Company as a whole has amazing beliefs, Cruelty free and fair trade. Products are excellent, and the employee discount is pretty great too.

Cons

Upper management is an ungodly nightmare. The regional manager was rude, unprofessional, uncommunicative with employees, and generally unfit for her position. No manager willing to use personal insults, nor willing to control their emotions towards employees and customers, should be manager. At least two stores in the district are dangerously under-employed and in horrible conditions...

Advice to Management

The company is walking a fine line between employee abuse and a lawsuit. Re-evaluation of the situation is desperately needed if the stores are going to stay in business.

Pros

I liked the company because I was able to be creative. I had great hours and worked with great sale associates.

Cons

There is no structure or boundaries. They will hire anyone. Upper Management has no experience and has no direction. Do not waste your time if there is a problem with in the store because there will be no solution.

Advice to Management

You are on your own to figure things out and the pay is Great but you are paying to be lost.

Pros

I had the best Manager

Cons

Upper Management not engaged in processing what was unique about a store or area.