The Body Shop Employee Reviews about "upper management"

Updated 9 Jan 2020

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3.7
73%
Recommend to a Friend
87%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
143 Ratings
Pros
Cons
  • "most upper management are stuck up(in 51 reviews)

  • "part time role yet feels full time as they want you to be flexible and available all the time but you don’t get full time hours(in 38 reviews)

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Reviews about "upper management"

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  1. "Ups and downs but overall positive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Body Shop full-time for more than 10 years

    Pros

    Benefits and long service awards are excellent. Training and development at a store level is also very good.

    Cons

    Some upper management expect too much. Communication can sometime leave a little to be desired. Lone trading becoming much more common.

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  2. Helpful (3)

    "shocking company to work for"

    1.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at The Body Shop full-time

    Pros

    store teams are brilliant and so hardworking

    Cons

    12 hour shifts long periods with no days off unrealistic expectations unpaid overtime upper management are bullies lots of favouritism ethics to not apply to employees moved from store to store wether you want to or not no communication between R.M's and stores

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  3. Helpful (3)

    "Store manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Body Shop

    Pros

    Good environment, lots of meetings and lots of goodies. People are nice to work with. You always smell nice and look nice. It is not a hard job and hours a sociable.

    Cons

    Bad training, not much communication going on from upper management, it is all on the system they say. They put you to manage a shop without even knowing what you need to do.

  4. "Okay place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Skincare Consultant in New York, NY
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time for more than a year

    Pros

    flexible schedule good work life balance

    Cons

    most upper management are stuck up no place for growth pushed to sell but no commission for sales

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  5. Helpful (1)

    "Purpose at work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time for more than 3 years

    Pros

    Great leadership, excellent products, great leadership

    Cons

    Sometimes disorganized, communication from upper management not always consistent

  6. "Customer Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Associate in Houston, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Body Shop for more than a year

    Pros

    Good Pay, Good Hours, Good Background

    Cons

    Upper Management (regional), Forced Sales

  7. "Don’t work here!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Braintree, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    Very generous discounts/gratis product Company doesn’t test on animals/is forward about charity

    Cons

    Unreasonable/unrealistic sales goals that pit employees against each other Managers can manipulate sales goals to make themselves look better Upper management cutthroat and not understanding about ridiculous sales goals Unclear policies/quick policy changes Below average compensation Potential for extremely low hours Terrible benefits package High turnover

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  8. "warehouse supervisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time

    Pros

    great work life balance, plenty of parties throughout the year

    Cons

    terrible pay, upper management makes poor decisions, everyone is a temp, low pay for workers so you can get everyone from Henderson who wash out after a few weeks.

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  9. "Dissatisfied"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time for more than 3 years

    Pros

    Decent employee discount. Ethical products.

    Cons

    This company is failing in the US. Numerous store closings. High turnovers. Store Goals are reflective of company’s deficits. In store technology is 15 years behind. Inconsistent support from Upper Management (Regional, District, Shipping).

  10. Helpful (4)

    "Horrible experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time

    Pros

    Company as a whole has amazing beliefs, Cruelty free and fair trade. Products are excellent, and the employee discount is pretty great too.

    Cons

    Upper management is an ungodly nightmare. The regional manager was rude, unprofessional, uncommunicative with employees, and generally unfit for her position. No manager willing to use personal insults, nor willing to control their emotions towards employees and customers, should be manager. At least two stores in the district are dangerously under-employed and in horrible conditions (we're talking one employee for an entire store, 12-18 hour shifts 7 days a week all by themselves). There is a refusal for direct communication about anything, including payments and hours worked.

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Found 51 reviews