The Body Shop "upper management" Reviews | Glassdoor.co.uk
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    The Body Shop Employee Reviews about "upper management"

    Updated Sep 29, 2019

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    3.6
    71%
    Recommend to a Friend
    85%
    Approve of CEO
    The Body Shop CEO David Boynton
    David Boynton
    115 Ratings
    Pros

    • "great products and ethics/values of company" (in 93 reviews)

    • "free products when you start and this can renew 3 times a year" (in 75 reviews)

    Cons

    • "Sometimes disorganized, communication from upper management not always consistent" (in 50 reviews)

    • "part time role yet feels full time as they want you to be flexible and available all the time but you don’t get full time hours" (in 36 reviews)

    More Pros and Cons

    Reviews about "upper management"

    Return to all Reviews

    1. "Ups and downs but overall positive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at The Body Shop full-time for more than 10 years

      Pros

      Benefits and long service awards are excellent. Training and development at a store level is also very good.

      Cons

      Some upper management expect too much. Communication can sometime leave a little to be desired. Lone trading becoming much more common.

      Advice to Management

      Be aware that your employees do have a life outside of work.

      The Body Shop2013-04-09
    2. Helpful (3)

      "shocking company to work for"

      StarStarStarStarStar
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I worked at The Body Shop full-time

      Pros

      store teams are brilliant and so hardworking

      Cons

      12 hour shifts long periods with no days off unrealistic expectations unpaid overtime upper management are bullies lots of favouritism ethics to not apply to employees moved from store to store wether you want to or not no communication between R.M's and stores

      Advice to Management

      look after your people your turnover is big for a reason

      The Body Shop2018-09-26
      3. Join the The Body Shop team
      See Our Latest Jobs
    3. Helpful (3)

      "Store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       in London, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at The Body Shop

      Pros

      Good environment, lots of meetings and lots of goodies. People are nice to work with. You always smell nice and look nice. It is not a hard job and hours a sociable.

      Cons

      Bad training, not much communication going on from upper management, it is all on the system they say. They put you to manage a shop without even knowing what you need to do.

      The Body Shop2015-09-22

    4. "Purpose at work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Body Shop full-time for more than 3 years

      Pros

      Great leadership, excellent products, great leadership

      Cons

      Sometimes disorganized, communication from upper management not always consistent

      The Body Shop2019-09-30

    5. "Customer Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Customer Service Associate in Houston, TX
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at The Body Shop for more than a year

      Pros

      Good Pay, Good Hours, Good Background

      Cons

      Upper Management (regional), Forced Sales

      The Body Shop2018-12-03

    6. "Don’t work here!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Shop Manager in Braintree, MA
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at The Body Shop full-time for more than a year

      Pros

      Very generous discounts/gratis product Company doesn’t test on animals/is forward about charity

      Cons

      Unreasonable/unrealistic sales goals that pit employees against each other Managers can manipulate sales goals to make themselves look better Upper management cutthroat and not understanding about ridiculous sales goals Unclear policies/quick policy changes Below average compensation Potential for extremely low hours Terrible benefits package High turnover

      Advice to Management

      Rethink the personal sales goals because all it creates is a very cutthroat environment where employees (managers) can manipulate each other. Be more realistic about sales goals. Update technology that matters to make tracking of sales simpler.

      The Body Shop2018-12-15

    7. "warehouse supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at The Body Shop full-time

      Pros

      great work life balance, plenty of parties throughout the year

      Cons

      terrible pay, upper management makes poor decisions, everyone is a temp, low pay for workers so you can get everyone from Henderson who wash out after a few weeks.

      Advice to Management

      Replace upper management at the warehouse, they were there when building was closing and have the wrong mindset. Also do more to increase the brand image, no one knows who we are or what we do

      The Body Shop2018-09-11

    8. "Dissatisfied"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Key Holder 
      Recommends
      Negative Outlook
      No Opinion of CEO

      I worked at The Body Shop part-time for more than 3 years

      Pros

      Decent employee discount. Ethical products.

      Cons

      This company is failing in the US. Numerous store closings. High turnovers. Store Goals are reflective of company’s deficits. In store technology is 15 years behind. Inconsistent support from Upper Management (Regional, District, Shipping).

      The Body Shop2018-07-26
    9. Helpful (4)

      "Horrible experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at The Body Shop part-time

      Pros

      Company as a whole has amazing beliefs, Cruelty free and fair trade. Products are excellent, and the employee discount is pretty great too.

      Cons

      Upper management is an ungodly nightmare. The regional manager was rude, unprofessional, uncommunicative with employees, and generally unfit for her position. No manager willing to use personal insults, nor willing to control their emotions towards employees and customers, should be manager. At least two stores in the district are dangerously under-employed and in horrible conditions (we're talking one employee for... an entire store, 12-18 hour shifts 7 days a week all by themselves). There is a refusal for direct communication about anything, including payments and hours worked.

      Show More

      Advice to Management

      The company is walking a fine line between employee abuse and a lawsuit. Re-evaluation of the situation is desperately needed if the stores are going to stay in business.

      The Body Shop2017-11-20

    10. "Being creative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       

      I worked at The Body Shop

      Pros

      I liked the company because I was able to be creative. I had great hours and worked with great sale associates.

      Cons

      There is no structure or boundaries. They will hire anyone. Upper Management has no experience and has no direction. Do not waste your time if there is a problem with in the store because there will be no solution.

      Advice to Management

      You are on your own to figure things out and the pay is Great but you are paying to be lost.

      The Body Shop2017-08-04
    Found 50 reviews
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