- Persistent blame culture and lack of leadership accountability: no written expectations means any problem encountered by the team will result in whoever is holding the ball at the end being punished - not the leader who failed to assign ownership - Partners will not express dissatisfaction to try to remediate any issues in real time; instead issues are allowed to fester and are discussed at a later date with a different leader - High turnover - leadership frequently announces lower level departures via email, creating an anxious work environment - Flat rate billing creates perverse incentives for leaders to understaff their projects. Hours aren't billed so 60-80 hour work weeks by salaried employees are an accepted norm - Leaders don't share best practices so finding efficiencies is on you. "Direction" by some of the leadership amounts to vague instructions lacking any real substance on how to move forward -- Emails and other written correspondence frequently goes unanswered when seeking clarification - Zero onboarding and investment in training despite the alleged apprenticeship model. It is on the job learning (not training), which leads to miscommunication and dozens of improper procedures for each conceivable task
