The Hershey Company Reviews
74% would recommend to a friend
(1487 total reviews)

Michele Buck
87% approve of CEO
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Long hours (9 to sometimes 12 hour days if you factor in the drives between stores)" (in 28 reviews)
- "Poor leadership and failed strategies led to multiple restructurings and job cuts." (in 22 reviews)
Found 1,487 of over 2K reviews
Updated 5 Dec 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 1.022 Sept 2023MarketingFormer Employee, more than 1 yearLondon, England
Pros
Good company brand name to work for. Great, exciting products. Located in London..
Cons
The startup ethos and mentality manifest in a dynamic environment marked by frequent fluctuations in communication and role expectations, with the noticeable presence of favoritism. The implementation of policies and regulations often appears to hinge on the personal preferences of managers, including specific ethnic affiliations, rather than the quality of work delivered. While there is an emphasis on fostering a workplace akin to the global reputation of Hershey, the regional experience does not align with such aspirations. In light of these observations, I would not recommend working here. It is imperative to embrace diverse perspectives and innovative thinking to maintain progressiveness and stay ahead of the curve. Despite the rhetoric of encouraging employees to speak up, the company's agility and receptiveness to feedback from its workforce appear to be lacking.
1 - 1.012 Oct 2023BuyerCurrent Employee, less than 1 yearLondon, England
Pros
Good pay, and you can get away with anything.
Cons
The office environment in the UK is what can be described as bizarre. People are in positions with no qualifications, experience or even internal performance - some event got promoted for failure They're living off the brand name that's been built across the globe, the major business processes in the UK are outsourced so I have no idea what they've been doing for the last decade. My role was to implement improvement, which I did (the seasonal items would not have been commerically viable if I wasnt there), but that was frowned by some senior people in the UK team who did not want their positions to be questioned, as once I got the support from the team in the USA and Asia, I was basically bullied and blamed upon situations in which I had no input and what got eventually apologized. My manager was based in the USA who also had no experience or understanding of how my role was benefiting the business, so the undermining and questioning when I exceeded my goals was a shock, but understanding due to the backstabbing nature in which she/him needed worked to ensure that their involvement in the UK/EU clique was appreciated. I worked with a few very good and talented people, including someone in my team who was brilliant, but I don't think the culture will change until a complete reform of the UK business will happen. I also saw some bullying to another colleague who did nothing wrong but unfortunately got released despite her not doing any wrong doing, which I think There's a lot of horrendous things i can go in to which I'm happy to share, but as the dust has settled and I'm thriving in my new role, I won't unless asked. I have a whole book on my experience from day one,
- 3.019 Nov 2020Waiter/WaitressFormer EmployeeTetbury, England
Pros
Because its friendly and the environment is lovely
Cons
Its tiring and sometimes the staff is not as friendly as you would like to
- 2.019 Feb 2021Administrative AssistantFormer Employee, more than 1 year
Pros
Great company to work for
Cons
No cons to give for company
- 1.016 Jun 2020AdministrativeFormer Employee, more than 1 yearLondon, England
Pros
do not work there... slave treatment and racism and abuse
Cons
racism and abuse and mental abuse
3 - 5.028 Nov 2023Supply Chain Co-OpFormer Employee, less than 1 yearHershey, PA
Pros
Great company culture, work environment, and surrounding area. Easy to connect with anyone in the company and had a great network of managers and cross functional mentor programs.
Cons
At the time not many people still came into the office; but not necessarily a con for everybody.
- 5.029 Nov 2023Territory Sales ManagerCurrent EmployeeBirmingham, AL
Pros
The Hershey Company is a great company. The job is very flexible, and work life balance is great!
Cons
Lots of driving, pay could be better
- 3.05 Dec 2023SpecialistCurrent Employee
Pros
- Great people and work culture
Cons
- Work Life Balance, OT
- 4.030 Nov 2023IT SpecialistCurrent Employee, more than 3 yearsFort Wayne, IN
Pros
Great IT people to work with. Very nice and helpful.
Cons
When something is needed to be done right now to save money it can take days to get something completed because the company is so large.
- 1.011 Nov 2023Material HandlerFormer Employee, less than 1 yearMemphis, TN
Pros
Great health insurance for yourself.
Cons
They send you home if there’s no work, which is often. Your paycheck is not consistent on the 12 hr shift. You have to beg for overtime to make it up. About 70% of the staff is related in some way. There is no conflict resolution. People have been known to fight in the parking lot. Management is lacking and will hold you back from moving up or even to a different department. The machines are breaking down every day. I’ve had to pick up a 2nd job to compensate.
The Hershey Company Reviews FAQs
The Hershey Company has an overall rating of 3.8 out of 5, based on over 1,866 reviews left anonymously by employees. 74% of employees would recommend working at The Hershey Company to a friend and 69% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
74% of The Hershey Company employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Hershey Company 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.