The Home Depot Reviews | Glassdoor.co.uk

The Home Depot Reviews

Updated 10 December 2018
18,847 reviews

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3.5
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The Home Depot President & CEO Craig Menear
Craig Menear
5,490 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance can be hard to find" (in 510 reviews)

  • "The hourly pay for full time employees" (in 910 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Store/Warehouse Manager"

    StarStarStarStarStar
    Former Employee - Store Manager in Jacksonville, FL (US)
    Former Employee - Store Manager in Jacksonville, FL (US)
    Recommends
    Approves of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Customer Service, Meeting New People, Diverse environment, Day to day challenges, Entrepreneurship, Working with and Inspiring the Team to be their best each and every day.

    Cons

    The downside was with it being Retail a lot of time was spent at work and a way from my family during the Holidays.

    Advice to Management

    My advice to any Manager is to steady the course and always do your best each and everyday, remember it is about the people you manage and not yourself

    The Home Depot Response

    22 Aug 2018 – Client Partner

    Thank you for your feedback! We are happy to hear you enjoyed your employment with The Home Depot.


  2. "Marketing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Home Depot full-time

    Pros

    Great people and training opportunities

    Cons

    None that I can think of

  3. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time (Less than a year)

    Pros

    Flexible hours, not very taxing

    Cons

    Low wage and can be mundane


  4. Helpful (2)

    "Weak Management - Avoid DE&S. Work in MOD instead but not DIO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cost Controller
    Current Employee - Cost Controller
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot full-time (More than 10 years)

    Pros

    * Provide training for qualifications
    * Flexible working and holidays

    Cons

    * Historic culture of bullying, discrimination and harassment by middle management (in existence since 2007 and worsening).
    * "Free for all" in terms of staff discipline and management. Urgent need for a fully functioning HR Section with staff that have knowledge of employment law. HR has no authority with decisions left to managers without the necessary experience or knowledge when things go wrong.
    * Performance culture (Yr End Review) based on who you know rather than on results. Managers too blinded by personality rather than on delivery. Poor performance ignored.Management never accepts responsibility for failings or puts things right.
    * To move posts you either have to apply externally or leave with management often interfering in applications to stop people moving. For some staff, the issues are such that it can affect mental health through the inability to move posts quickly or not at all. Lack of duty of care shown in all levels throughout the organisation. Your success is based on the quality of your management and under Transformation, you no longer have the ability to move to get out of situations.
    * Promotion is almost impossible to achieve in lower grades especially in Finance and Project Controls with only 10% salary increase offered. Lower starting salaries since Transformation. Ability to earn more is based on Management offering you and recognising work which exceeds objectives (rare). Very common to be expected to take on work at higher grades with DE&S failing to pay deputising allowance. Continual history of broken promises from management.
    * Continual drive to recruit from outside and ignore talent within the organisation
    * Better opportunities in Project Management and Commercial than in Cost Control or Finance (poorly managed)
    * Culture of middle management bearing down on lower staff, imposing unreasonable workloads and expecting staff to work whilst on leave, weekends or evenings whilst the management has a life. Difficult to take leave.
    * Since 2016, blame culture is common practice where management fails to respond to feedback. Working relationships with other functions can be strained to the point at which processes fail to function effectively. No support from management in many cases.
    * Parking onsite and commuting is an issue.
    * Not an inclusive culture - disabled staff in particular tend to have a poor experience where managers cannot be bothered to service or respect reasonable adjustments. Often witnessed staff excluded from activities
    *Lack of on the job training - you have to train yourself and don't expect help from others. Some (not all) staff are very self centred and back stabbing is common.

    Advice to Management

    * Urgently need a fully functioning and effective HR Department
    * Need to deal with poor performance across the organisation
    *Need to work on an inclusive culture and support disabled staff
    * Much more focus on improving weak management, to take responsibility where things go wrong and more importantly, correct the situation
    * Review pay and HR policies
    * Value internal staff and recognise their achievements
    * Review performance in Finance and Cost Controller functions where currently there are staff unvalued and poor HR/management practise.
    * Review processes which are currently long winded , inefficient and poor value for money
    * Too much reliance on external consultants - the people who know what needs to be done are the staff doing the job at the lower levels.
    * Sort out recruitment process - poor, non existent feedback and often leaving candidates with long delays, subjective feedback


  5. "boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I have been working at The Home Depot full-time (More than 3 years)

    Pros

    My company that favors all

    Cons

    Without carefulness you might just get fired.

    Advice to Management

    Be conscious of his employments


  6. "salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    good insurance, good atmosphere and pay

    Cons

    work load, medical leave, vacations


  7. "OK job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at The Home Depot full-time

    Pros

    Freedom to offer advice. Set hours. you get a bonus twice per year (such as it is).

    Cons

    Work does not match hourly income. Hard work. Other garden associates rely on you to do all the hard labor.

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    Pros

    Really good atmosphere, people are good realy good place

    Cons

    none cant really think of anything tbh nothing bad to say


  9. Helpful (2)

    "Not what I would want for anyone else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Floore, England
    Former Employee - Sales Associate in Floore, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (More than 3 years)

    Pros

    Because you have a need for a job to pay your bills but keep looking. And you can also meet and work with some good people.

    Cons

    They don't pay what they claim in the glass door app. They have very high expectations for the little that they pay and no night differential.

    Advice to Management

    Treat people the way you want to be treated

    The Home Depot Response

    28 May 2015 – Client Partner

    Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly... More


  10. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in London, England
    Former Employee - Marketing Manager in London, England
    Approves of CEO

    Pros

    Loads of opportunities to learn about DIY
    Great fun place.
    People are very amicable and pleasant
    Get to meet diferrent people

    Cons

    Tea and coffee was horrible and the weather. Can't get worth than that in this part of the world. All in all can't complain much about Home Depot

    Advice to Management

    Please keep the good humour guys and the down to earth profile. Great job in kepping the DIY business going especially in these difficult moments. Good luck