The Money Shop UK Reviews

Updated 23 Jun 2020

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2.8
27%
Recommend to a Friend
83%
Approve of CEO
Pros
  • "Good people, good environment and free parking(in 3 reviews)

  • "grea,t flexible, fun, good team(in 3 reviews)

Cons
  • "Lone working is becoming the norm in quieter stores and the responsibility isn't reflected in the pay(in 7 reviews)

  • "Due to pressure of targets, some of the company treating customer fairly ethics goes out of the window especially with short term loans(in 4 reviews)

More Pros and Cons
  1. "Loved it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Manchester, England
    Doesn't Recommend
    Negative Outlook

    I worked at The Money Shop UK part-time for more than a year

    Pros

    Great shop with fab team

    Cons

    The sad closure of whole company

    Continue reading
  2. "One of the most stress free jobs I’ve had!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook

    I worked at The Money Shop UK part-time for more than a year

    Pros

    - Lovely management - Small teams - Generally easy work once you know protocols

    Cons

    - Often left to lone-work - Work load quite tough when lone-working


  3. "okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at The Money Shop UK full-time

    Pros

    fair pay for the amount of work

    Cons

    Quite a lot of bureaucracy in the workplace

  4. "A good start"

    4.0
    Former Employee - Companion/Housekeeper 

    I worked at The Money Shop UK full-time for more than a year

    Pros

    Got a very good experience

    Cons

    Salary was not stimulating at all

  5. "Poor Structure"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Manager in Bracknell, England

    I worked at The Money Shop UK full-time for more than a year

    Pros

    Good hours Good people Full autonomy given

    Cons

    Poor store structure Low pay for customer services representatives

  6. "great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Recommends
    Positive Outlook

    I worked at The Money Shop UK full-time for more than 3 years

    Pros

    grea,t flexible, fun, good team

    Cons

    none that i can think of

  7. "Good"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Change in Nottingham, England

    I worked at The Money Shop UK full-time for more than a year

    Pros

    Good people, good environment and free parking

    Cons

    Collaboration is needed, too many egos

  8. "Lots of valuable experience provided"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - C S R 
    Doesn't Recommend

    I worked at The Money Shop UK part-time for more than 5 years

    Pros

    A lot of training and useful learning

    Cons

    Management was quite bad in the end and there is a lot of stress

  9. "Happy ship"

    4.0
    Current Employee - Anonymous Employee in Nottingham, England

    I have been working at The Money Shop UK full-time for more than 10 years

    Pros

    Great bunch of people on the whole to work with.

    Cons

    Company went bust so we all got made redundant!

  10. "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Doesn't Recommend
    Neutral Outlook

    I worked at The Money Shop UK full-time for more than 3 years

    Pros

    training some staff members

    Cons

    repetitive training no benefits, no bonus dead end job

    Continue reading
Found 59 reviews