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The Money Shop UK Reviews
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    The Money Shop UK Reviews

    Updated 18 March 2019
    38 reviews

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    2.3
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    4 Ratings

    Employee Reviews

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    1. "The Money Shop UK"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - HRBP in London, England
      Current Employee - HRBP in London, England
      Recommends
      Positive Outlook

      Pros

      Bonus scheme
      Other benefits - Staff rates on everything
      Excellent training
      Good culture
      Friendly recruitment process
      Company is on the up and setting standards for the industry

      Cons

      New to company can not see any cons

      Advice to Management

      New to company can not offer advice at this time

    2. "Seen better days."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Store Manager in London, England
      Former Employee - Store Manager in London, England
      Doesn't Recommend
      Negative Outlook

      I worked at The Money Shop UK full-time (More than 8 years)

      Pros

      Great people to work with. Relaxed atmosphere.

      Cons

      Lost its way. Too relaxed.

      Advice to Management

      Communicate

    3. "Upper management are lying"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at The Money Shop UK part-time

      Pros

      Fellow peers and business managers are amazint

      Cons

      Upper management and HR are lying and deceitful

      Advice to Management

      Stop lying to your staff

    4. "Badly run ripping off all."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at The Money Shop UK full-time (More than a year)

      Pros

      You don't work Sundays, until they say you do.

      Cons

      Higher management don't listen to staff, rgeyre too busy jockeying for position. Training is shocking constantly ripping off staff and customers to cut costs and unethical bordering illegal lending. A truly shocking company.

      Advice to Management

      Resign.

    5. "Good company to dip your toes in and gain experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at The Money Shop UK full-time

      Pros

      Good training. Easily accessible. Suggestions are heard

      Cons

      Very Cliquey, not much room for progression. Can be a little unorganised.

      Advice to Management

      The loudest isn't always the greatest!

    6. "Csr"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at The Money Shop UK full-time

      Pros

      Nice team and experience for your career path

      Cons

      Low wages for the job you do. Not opportunities

    7. "Customer Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at The Money Shop UK full-time

      Pros

      Very friendly atmosphere. Many things to learn

      Cons

      There isn't any at the moment.

      Advice to Management

      Keep up the good work

    8. Helpful (1)

      "CSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend

      I have been working at The Money Shop UK full-time

      Pros

      Used to have good bonus scheme where we got about £800 at the end of the tax year but was taken away. Now even if we make so much money we just get our normal salary which is very demotivating for staff and makes other staff members lazy so certain staff members carry the work load.

      Cons

      Should get paid more for what we do.
      Manager is unappreciative of staff doesn’t communicate well.
      The higher staff act like it’s their dad’s company and they have all the power.
      Not all staff treated the same.
      Not able to progress at all been in the company 4 years and given empty promises regarding progression.
      Used to have a good bonus scheme and they took it away, now every month they tell us we are getting a new bonus scheme and let us down every month.

    9. Helpful (1)

      "Experience"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at The Money Shop UK full-time

      Pros

      The company provided very in-depth training, however I did feel that some the tasks they wanted employees in the shops to complete seems very out of touch with a good customer experience.

      Cons

      Exhausting working environment where you will have days that are non-stop and then days that are very quite.

    10. Helpful (1)

      "manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Business Manager in London, England
      Former Employee - Business Manager in London, England
      Doesn't Recommend
      Negative Outlook

      I worked at The Money Shop UK full-time (More than 8 years)

      Pros

      lovely people to work with

      Cons

      no direction by company, managers leaving without explanation, company does not invest into employees at all,

      Advice to Management

      need to hire management who will care about staff around them, specially cashiers as they are keeping company going. Be truthful do not lie.