The National Trust Reviews

Updated 29 Jun 2020

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3.8
77%
Recommend to a Friend
95%
Approve of CEO
The National Trust Chairman Tim Parker
Tim Parker
39 Ratings
Pros
  • "The NT really cares about its job in looking after the many places it’s responsible for(in 14 reviews)

  • "Great team, lots of flexibility, generally not strict or unfair(in 12 reviews)

Cons
  • "National trust rationalises underpaying staff using it's "charity" status but the whole operation is ran like a money-grabbing corporation(in 13 reviews)

  • "No extra pay for working bank holidays, even Christmas Day(in 7 reviews)

More Pros and Cons
  1. "National Trust"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Business Coordinator in Derby, England
    Recommends
    Positive Outlook

    I worked at The National Trust part-time for more than a year

    Pros

    Fantastic work ethos and environment

    Cons

    Too much emphasis on small projects

    Continue reading
  2. "Mixed views"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Negative Outlook

    I have been working at The National Trust full-time

    Pros

    - Beautiful places, both indoors and out - Friendly people - Good aims

    Cons

    Bureaucratic Beholden to identity politics If your face doesn’t fit you won’t progress Poor pay

    Continue reading
  3. "Nice place, good people"

    3.0
    Former Employee - Catering & Retail Assistant in Sevenoaks, England
    Recommends
    Neutral Outlook

    I worked at The National Trust full-time for more than a year

    Pros

    Driving in to one of the parks is a great way to start the day

    Cons

    Managers were lacking in several respects.

  4. "Best food job I've had"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Worker 
    Recommends
    Neutral Outlook

    I have been working at The National Trust part-time for more than a year

    Pros

    Goes out of its way to meet its conservation and quality aims, encourages all employees to engage with the workings of the organisation at large, great benefits

    Cons

    Zero hours contract (though hours are seasonally consistent)

  5. "Lives it’s values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Director in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The National Trust full-time for less than a year

    Pros

    Passion for the mission Authentic leadership Genuine people focus Consistent focus on doing the right thing

    Cons

    If money is a prime motivator probably not for you.

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  6. "Brilliant company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visitor Experience Officer in Royal Tunbridge Wells, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The National Trust full-time for more than 3 years

    Pros

    The people are lovely and everyone works as a team to create the best environment for visitors. It’s great to work for a company with such strong beliefs and appreciation for our places and people. Usually the commute is great, the places are beautiful and the job is pretty chilled with great hours and benefits.

    Cons

    The pay isn’t great, but I guess that’s the decision to work for a charity! Also find that if you’re at the bottom of the pack you don’t often get your views heard.

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  7. "Excellent heritage values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - House Guide 
    Recommends

    I worked at The National Trust part-time for more than a year

    Pros

    Rewarding culture and excellent heritage values

    Cons

    Uncompetitive salary and majority of roles are volunteering

  8. "A great stepping-stone internship at a fantastic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing and Communications Intern in Waddesdon, England
    Recommends
    Positive Outlook

    I worked at The National Trust part-time for less than a year

    Pros

    work life balance, interesting, good stepping stone

    Cons

    restrictive in some ways- ie with freedom in marketing

  9. Helpful (2)

    "Lovely staff and places, poor pay and opportunities"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Support Coordinator in Kendal, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust full-time for more than 3 years

    Pros

    NT staff are generally really nice, working in beautiful places is a joy and there is a feeling of satisfaction supporting a good organisation.

    Cons

    Pay for most staff is poor, the bureaucracy is frustrating and systems and processes are constantly changing. There is little scope for progression from operations into the better paid roles.

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  10. "Salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Catering Assistant in Dungannon, Northern Ireland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The National Trust part-time for more than 5 years

    Pros

    Holiday hours and company benefits.

    Cons

    Zero hour contracts and minimal shifts.

Found 164 reviews