The National Trust Reviews | Glassdoor.co.uk

The National Trust Reviews

Updated 6 Feb 2020

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3.6
68%
Recommend to a Friend
92%
Approve of CEO
The National Trust Chairman Tim Parker
Tim Parker
37 Ratings
Pros
  • "The NT really cares about its job in looking after the many places it’s responsible for(in 13 reviews)

  • "Great team, lots of flexibility, generally not strict or unfair(in 12 reviews)

Cons
  • "National trust rationalises underpaying staff using it's "charity" status but the whole operation is ran like a money-grabbing corporation(in 12 reviews)

  • "No extra pay for working bank holidays, even Christmas Day(in 7 reviews)

More Pros and Cons
  1. "Great company with lots of benefits"

    StarStarStarStarStar
    Current Employee - Cook 

    I have been working at The National Trust full-time for more than 8 years

    Pros

    Holidays are excellent. Fulfilment in job role.

    Cons

    I can't think of any.

    The National Trust2019-12-05
  2. "Unreliable hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage Assistant 

    I worked at The National Trust part-time

    Pros

    Great benefits (free entry for you and family, discount in retail, catering and on NT cottages) Reasonable pay Good training on offer

    Cons

    Unreliable hours - shifts often cancelled at last minute or sent home from work early due to weather Management at property level often take credit for work recognised at the regional/national scale, rather than lower grade staff

    The National Trust2020-02-05
  3. "Good Salary for young workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Assistant in Grantham, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust part-time for more than a year

    Pros

    Pay all employees living wage and holiday pay entitlement

    Cons

    0 hours contracts can leave you with little work when you need it

    The National Trust2020-02-06
  4. "Hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Estate Management Officer in Winchester, England

    I have been working at The National Trust full-time for less than a year

    Pros

    Great company to work for with friendly people

    Cons

    No team atmosphere and limited help when you need it which made it a stressful role at times

    The National Trust2020-01-13
  5. "Good career opportunities for an (on balance) forward-thinking organisation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ranger 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust full-time for more than 8 years

    Pros

    Pro-active in ambition. Great training and development opportunities. Camaraderie. Positive brand connotations. Great staff benefits.

    Cons

    Slow to make decisions. Negative brand connotations.

    The National Trust2019-12-20
  6. "Food and Beverage Assistant"

    StarStarStarStarStar
    Current Employee - Food and Beverage Assistant in East Grinstead, England

    I have been working at The National Trust part-time for more than 3 years

    Pros

    Free food and drink during your shift

    Cons

    No bonuses or tips given

    The National Trust2019-12-06
  7. "Great company!"

    StarStarStarStarStar
    Current Employee - Food and Beverage Team Member in Mottisfont, England
    Recommends

    I have been working at The National Trust full-time for less than a year

    Pros

    Great hours Great team Good Ethos behind the company Good training Profit goes to their charity and to help the other properties and land

    Cons

    Need a car to get there ideally as train station is a walk away across fields

    The National Trust2019-11-18
  8. "Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Catering Assistant in Brownsea Island, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The National Trust part-time for more than 3 years

    Pros

    Everyone is very friendly The scenery at the property that I work at is beautiful Good pay Staff Discount at other National Trust properties

    Cons

    In some properties, the equipments are a bit old and need to be replaced

    The National Trust2019-11-10
  9. "great stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front of House Staff in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The National Trust part-time for more than a year

    Pros

    easy work good pay friendly environment nice employees

    Cons

    boring slow working stuff happening boring work

    Continue reading
    The National Trust2019-11-04
  10. "Great Place to work with brilliant customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cafe Supervisor in Sissinghurst, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The National Trust full-time for less than a year

    Pros

    Amazing team to work with.

    Cons

    Hard work but with many helping hands.

    The National Trust2019-10-30

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