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The National Trust Reviews
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    The National Trust Reviews

    Updated Oct 14, 2019

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    61%
    Recommend to a Friend
    90%
    Approve of CEO
    The National Trust CEO Tim Parker
    Tim Parker
    33 Ratings
    Pros

    • "Really friendly people and working environment" (in 13 reviews)

    • "The NT really cares about its job in looking after the many places it’s responsible for" (in 12 reviews)

    Cons

    • "National trust rationalises underpaying staff using it's "charity" status but the whole operation is ran like a money-grabbing corporation" (in 11 reviews)

    • "Catering department seems to be a good 4-5 years behind the rest of the food industry in what they can provide" (in 7 reviews)

    More Pros and Cons

    1. "Fun place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Catering Assistant in Altrincham, England
      Recommends
      Positive Outlook

      I worked at The National Trust full-time for less than a year

      Pros

      Awesome view to cool off

      Cons

      could be very busy in summer

      Advice to Management

      keep it up

      The National Trust2019-09-16

    2. "great organisation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Visitor Welcome Assistant in Bardon Mill, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at The National Trust part-time for less than a year

      Pros

      friendly people to work with and also great comany

      Cons

      Its a massive corporation now therefore you don't have as much authority to make change

      The National Trust2019-10-14
      3. Join the The National Trust team
      See Our Latest Jobs

    3. "Great charity to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Food and Beverage Assistant 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at The National Trust part-time for more than 3 years

      Pros

      the staff genuinely care about their work

      Cons

      the pay is not the highest

      The National Trust2019-09-30

    4. "Amazing flexibility and trust of staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at The National Trust full-time for more than a year

      Pros

      Ability to work from home, flexibility is good and employees trust their staff. Lovely working environment and good cause

      Cons

      Difficult to engage with other teams as so big

      The National Trust2019-09-20

    5. "Admissions Staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Admissions in Antrim, Northern Ireland
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at The National Trust full-time for more than a year

      Pros

      fun interacting with a range of cultures

      Cons

      Some of the management are not approachable

      The National Trust2019-09-28

    6. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Leader 
      Recommends
      Positive Outlook

      I have been working at The National Trust part-time for more than 5 years

      Pros

      Flexibility, surrounded by beauty

      Cons

      Busy in peak times, customer base not the best

      The National Trust2019-09-03
    7. Helpful (1)

      "Passionate People"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Visitor Operations Manager in High Wycombe, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at The National Trust full-time for more than 3 years

      Pros

      The people are fantastic here. It’s like a big family and the passion they bring to their work is admirable.

      Cons

      The workload is massive. Teams at property level are kept small and the pay is poor,

      Advice to Management

      Pay individuals what they deserve and you’ll retain talent.

      The National Trust2019-08-13

    8. "Finance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at The National Trust

      Pros

      Great team , and passion

      Cons

      Not flexible working , lots of structure changes

      Advice to Management

      Think about why you lose staff

      The National Trust2019-08-15

    9. "Rewarding"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Food and Beverage Assistant in Dunstable, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at The National Trust part-time for more than a year

      Pros

      Flexible hours, rewarding job and good pay

      Cons

      There is sometimes a lack in communication between departments and from mangers, but on the whole not too bad

      Advice to Management

      Show more appreciation to staff and communicate with them more

      The National Trust2019-07-29

    10. "Happy place to work, difficult progression"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Membership and Visitor Welcome Assistant 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at The National Trust part-time for less than a year

      Pros

      Easy and enjoyable role, not too much pressure on hard selling, visitor experience put first

      Cons

      Not a lot of progression, not much help to access further training

      The National Trust2019-08-11
    Found 139 reviews
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