The National Trust Reviews | Glassdoor.co.uk

The National Trust Reviews

Updated Oct 14, 2019

To filter reviews, or .

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
90%
Approve of CEO
The National Trust CEO Tim Parker
Tim Parker
33 Ratings
Pros
  • "Really friendly people and working environment(in 13 reviews)

  • "The NT really cares about its job in looking after the many places it’s responsible for(in 12 reviews)

Cons
  • "National trust rationalises underpaying staff using it's "charity" status but the whole operation is ran like a money-grabbing corporation(in 11 reviews)

  • "Catering department seems to be a good 4-5 years behind the rest of the food industry in what they can provide(in 7 reviews)

More Pros and Cons
  1. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Assistant in Altrincham, England
    Recommends
    Positive Outlook

    I worked at The National Trust full-time for less than a year

    Pros

    Awesome view to cool off

    Cons

    could be very busy in summer

    Advice to Management

    keep it up

    The National Trust2019-09-16
  2. "great organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visitor Welcome Assistant in Bardon Mill, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The National Trust part-time for less than a year

    Pros

    friendly people to work with and also great comany

    Cons

    Its a massive corporation now therefore you don't have as much authority to make change

    The National Trust2019-10-14
  3. "Great charity to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Assistant 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust part-time for more than 3 years

    Pros

    the staff genuinely care about their work

    Cons

    the pay is not the highest

    The National Trust2019-09-30
  4. "Amazing flexibility and trust of staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust full-time for more than a year

    Pros

    Ability to work from home, flexibility is good and employees trust their staff. Lovely working environment and good cause

    Cons

    Difficult to engage with other teams as so big

    The National Trust2019-09-20
  5. "Admissions Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions in Antrim, Northern Ireland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at The National Trust full-time for more than a year

    Pros

    fun interacting with a range of cultures

    Cons

    Some of the management are not approachable

    The National Trust2019-09-28
  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 
    Recommends
    Positive Outlook

    I have been working at The National Trust part-time for more than 5 years

    Pros

    Flexibility, surrounded by beauty

    Cons

    Busy in peak times, customer base not the best

    The National Trust2019-09-03
  7. Helpful (1)

    "Passionate People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visitor Operations Manager in High Wycombe, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at The National Trust full-time for more than 3 years

    Pros

    The people are fantastic here. It’s like a big family and the passion they bring to their work is admirable.

    Cons

    The workload is massive. Teams at property level are kept small and the pay is poor,

    Advice to Management

    Pay individuals what they deserve and you’ll retain talent.

    The National Trust2019-08-13
  8. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at The National Trust

    Pros

    Great team , and passion

    Cons

    Not flexible working , lots of structure changes

    Advice to Management

    Think about why you lose staff

    The National Trust2019-08-15
  9. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Assistant in Dunstable, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at The National Trust part-time for more than a year

    Pros

    Flexible hours, rewarding job and good pay

    Cons

    There is sometimes a lack in communication between departments and from mangers, but on the whole not too bad

    Advice to Management

    Show more appreciation to staff and communicate with them more

    The National Trust2019-07-29
  10. "Happy place to work, difficult progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Membership and Visitor Welcome Assistant 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The National Trust part-time for less than a year

    Pros

    Easy and enjoyable role, not too much pressure on hard selling, visitor experience put first

    Cons

    Not a lot of progression, not much help to access further training

    The National Trust2019-08-11
Found 139 reviews