The National Trust Reviews
Updated 12 May 2021
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Recommend to a Friend
Approve of CEO
Tim Parker
70 Ratings
Pros
"Flexible and varied working environment and the opportunity to work with passionate motivated people" (in 17 reviews)
"The NT really cares about its job in looking after the many places it’s responsible for" (in 16 reviews)
Cons
"Lower salary than comparative roles outside of the charity sector" (in 17 reviews)
"Few weekends off, and no Bank Holidays off" (in 8 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
Good benefits and nice environment to work in
Cons
Not reliable hours, not full time contracts
- Current Employee, more than 1 year★★★★★
Great organisation, but top down management that is not very inventive
RecommendCEO ApprovalBusiness OutlookPros
Great people Amazing places Lots of creativity and freedom in the work Flexible working house Very relaxed atmosphere in property
Cons
Bad pay Way too many responsibilities for the pay Scope is too big for the role Not being appreciated by the head office
Continue reading - Former Employee, more than 1 year★★★★★
Pros
-Cares about it's employees, customers and the environment -Amazing people to work with -Beautiful places to visit
Cons
-Lack of career progression for my role
Continue reading - Current Employee, more than 5 years★★★★★
Pros
I have worked for the National Trust as a Cafe Assistant for the better part of five years now alongside study and it has been a brilliant job. The managers are flexible with hours and accommodating to study. Training is readily available and staff are friendly. Excellent salary for those under 25 and hours are sociable.
Cons
I do not have any cons
Continue reading - Former Employee★★★★★
Pros
Get to work in unique historical locations
Cons
Lack of internal funding means poor equipment/technology
- Former Employee, more than 8 years★★★★★
Pros
Friendly people, interesting work, beautiful properties to visit and work in
Cons
Most offices I worked in were terrible. Within the Consultancy, I could sometimes felt quite isolated due to a lot of homeworking. Never had my own desk.
- Former Employee, more than 10 years★★★★★
Pros
A well established heritage charity
Cons
So diverse and a devolved organisation
- Former Employee, more than 3 years★★★★★
Pros
Volunteer ethos is fantastic. Individual line managers are brilliant. Interesting range of both practical and theoretical tasks in relation to countryside management. Very worthwhile cause and fascinating landscapes and buildings in their care.
Cons
Poor pay, progression non existant in some departments unless you are willing to relocate constantly. Lack of staff on the ground and constant restructuring every few years. Poor work life balance with frequent weekend working and constant turnover of staff - Food & Beverage in particular was notorious at both properties I worked at. HR fairly useless at dealing with manipulative managers and bullying in other departments from my option. Frequent virtue signalling and a propensity to employ cookie cutter middle class leftwing graduate humanities types. Colleagues at my grade with children or family caring responsibilities struggled. Wouldn't recommend entry level roles if you had a family.
- Former Employee, more than 5 years★★★★★
Pros
Brilliant training and professional development, supportive colleagues and working in beautiful places every day
Cons
visitor expectations are very high and the Trust wants to provide an exceptional experience but sometimes the facilities and resources at hand cannot meet that expectation, to the detriment of their staff. The pay is low.
- Current Employee, more than 5 years★★★★★
Pros
Beautiful surroundings, friendly colleagues and nice customers
Cons
0 hour contracts & not much room for progression
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