The National Trust Reviews

Pros

Relaxed atmosphere. Friendly colleagues. Job rotation. Encouraged to take part in every duty. Trusted by management. Free lunch.

Cons

Low pay. Extremely busy in the summer.

Pros

At a NT Proerty you can will be working at a potentially beautiful location and the job will be different every day so you will never get board.

Cons

There is often an expectation that you will go over and above your contracted working hours as and when required as part of your job which doesn't always work for everyone.

Advice to Management

Take on board that other people might have some better ways of doing things and be prepared to let go of the reins sometimes.

Pros

Everyone has been so warm and welcoming from the very beginning. The whole process of joining the team has been so easy and everyone working at the property have been so friendly and helpful.

Cons

I haven't personally encountered any cons while working for the National Trust.

Pros

Chance to work in a unique location

Cons

Very low salary Expected to work extra hours without pay Expected to work weekends without time back Job description a work of fiction and reality bears no resemblance

Advice to Management

Invest in staff on front line instead of 'consultants'

Pros

Good working hours, good pension scheme, good working conditions, good support

Cons

Very busy days, big charity that tends to try and run like a buisness but still a little bit behind the times

Pros

Great people to work with, good cause.

Cons

Short staffed a lot of the time

Advice to Management

Look to boost moral amongst staff

Pros

It's the National Trust - it's a unique place to work

Cons

It's a generally a case of not what you know, but who if you want to get anything done.

Advice to Management

Review your staff turnover. You are losing good, skilled people with a genuine desire to make a difference because of the non-exec directors you have in charge of departments - most of them are not qualified to be in that position so when you recruit qualified candidates, you lose them out of sheer frustration to the sheer incompetence above.

Pros

Nice enough place to work if you don't mind being severely underpaid. Most colleagues were pretty great. 20% off in shops and restaurants and quite generous holiday (but not enough staff to actually take it) Living wage so a bonus if you're under 25 I guess.

Cons

National trust rationalises underpaying staff using it's "charity" status but the whole operation is ran like a money-grabbing corporation. Puts far too much on the volunteers and lower level staff. You're expected to go continuously above and beyond your pay grade but god forbid you actually ask for acknowledgement in pay or job title. Development is nonexistent. Removed all "assistant managers" so they could pay...

Advice to Management

If you're going to rely on underpaid ground workers then give them some credit. Hire on ability, not your friends. Don't fire pregnant employees and pass it off as 'restructuring' (we actually ended up being massively understaffed because they couldn't get away with replacing her too quickly).