The Open University Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

The Open University Reviews

Updated 24 November 2017
130 reviews

Filter

Filter

Full-timePart-time

130 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Bullying culture, micro-management, not a lot of support and no opportunities for career progression (in 7 reviews)

  • Another point of criticism is the fairly weak involvement of the OU in Milton Keynes (in 6 reviews)

More Pros and Cons

  1. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Curriculum Assistant in Milton Keynes, England
    Current Employee - Curriculum Assistant in Milton Keynes, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Open University full-time (More than a year)

    Pros

    - Very good working environment (great colleagues, good location, pleasant offices)
    - Good development opportunities (courses offered related to procedures, learning new skills, etc.)
    - Employee contribution is recognised
    - Career progression is supported (lot of OU employees work at the uni for decades, working in different roles at different levels)
    - Opportunity for staff to study at the OU
    - Flexible working
    -

    Cons

    I honestly cannot think about anything negative in general that I have experienced as OU employee. This view is of course role specific and department/unit specific, I might have different opinion, should I be working elsewhere within the OU.

    Advice to Management

    Keep up the good work and continue in providing a great, inclusive workplace for many.


  2. Helpful (3)

    "Not a happy site"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Helpdesk Analyst in Milton Keynes, England
    Former Employee - IT Helpdesk Analyst in Milton Keynes, England
    Doesn't Recommend
    Negative Outlook

    I worked at The Open University (Less than a year)

    Pros

    I cannot think of any

    Cons

    If your a phone monkey and never ask questions you may stay there for a while. Contractors do not stay long and everyone has said the same thing the OU when they leave.

    Advice to Management

    Time to clear the dead wood out and embrace the 21st century. You have the wrong people in key roles and you could do so much more.


  3. Helpful (3)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Open University full-time

    Pros

    Well paid with good opportunities for progression.

    Cons

    Appalling top tier management. University in crisis. Appalling treatment of staff. Higher powers seem to have completely lost sight of the Universities overall mission.

    Advice to Management

    Hire a new Vice Chancellor.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Student Recruitment Advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Open University full-time

    Pros

    Great people and a nice working environment

    Cons

    Progression opportunities are limited at present.

    Advice to Management

    Keep up the good work


  6. Helpful (1)

    "Peaceful place and good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Postdoctoral Research Fellow in Milton Keynes, England
    Former Employee - Postdoctoral Research Fellow in Milton Keynes, England

    I worked at The Open University part-time (More than 3 years)

    Pros

    Good social and health insurance, pleasent campus, relaxed atmosphere.

    Cons

    Problems in organisation and complicated administrative procedures.


  7. Helpful (2)

    "student advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England
    Former Employee - Anonymous Employee in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Open University full-time (Less than a year)

    Pros

    I cannot think of any at all

    Cons

    Bullying culture, it's a case of if your face fits you are ok, terrible training when starting university, forcing people to leave if they have any opinions on the way things are done in the work place, never encountered such a work place . Management are terrible not interested in anything other than themselves.

    Advice to Management

    Start listening to the staff as individuals they all have separate needs, and need to be looked at.


  8. "Student Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Helpdesk in Milton Keynes, England
    Former Employee - IT Helpdesk in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Open University part-time (Less than a year)

    Pros

    It was a pleasure working in the IT Student/Tutor support team, every day was a different challenge and kept me on my toes. The location is fantastic in Mlton Keynes and I could not fault any of my experiences there.

    Cons

    Never managed to get back there after two short contracts ! Can't say there are any cons tbh


  9. "Excellent benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent benefits and work-life balance

    Cons

    Process bound and somewhat inflexible.


  10. "Great organisation at a time of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fabulous organization supporting hard working people to get on

    Cons

    HE Sector change and need to keep at the forefront of online and distance learning means the University is having to flex at a new speed - exciting, challenging and rewarding


  11. "Associate Lecturer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Lecturer in Birmingham, England
    Former Employee - Associate Lecturer in Birmingham, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at The Open University part-time (More than 10 years)

    Pros

    You count! The impact that you can have on providing life-changing opportunities for people who did not have the chance to go to university via the traditional route

    Cons

    The OU is charging, and whilst change is inevitable in all walks of life, it is having a major impact on the fundamental values that underpinned an OU learning experience.

    Advice to Management

    Remember the USPs that set the OU apart from the rest and made it the 'national treasure' that it became. Staff were proud to work for it, not because it paid well but simply because it was the OU!


Showing 130 of 150 reviews
Reset Filters