I have been working at The Open University part-time (More than 10 years)
Great place with a great mission and lots of job satisfaction, when things are organised to enable you to do the job. You work with great people at the lower operational levels.
Really badly managed by a bunch of power-crazed bureaucrats. Closing all the local offices means that nobody knows what's going on and everything is done through call centre based systems. Students used to have their own tutor but now the link between tutor and student has been broken.
The management's main ability is to make the wrong decision when the obvious right one is staring them in the face. They claim to listen but never seem to hear what anyone tells them.
Advice to Management
Find a job somewhere else - preferably out of the country. Let people who genuinely care about and are interested in what the OU does take over. At the very least, if you're listening to what the staff tell you, try to hear what they say
I worked at The Open University (More than 5 years)
Good salary, good holiday allowance, good job roles to be had.
Sadly equal opportunities, HR and/or Union support only exist on glossy brochures and in company policy documentation. The reality is far from pleasant: Any discrimination, harassment, or grievance case - however real or blatant - is swiftly quashed to preserve management and company reputation, to the detriment of staff. Workplace bullying abounds and many staff stat's show frequent long-term sick leave the only resort of those plagued by insecure and vindictive/ego-driven managers.
Advice to Management
Deal with workplace bullying & harassment and stop covering up the scandals. Do as you say (on paper) you do.
I worked at The Open University part-time (More than 5 years)
Working from home, work-life balance was good. Pay is reasonable when students are plentiful. They fund your studies too. Line manager was great.
Work is periodic and unpredictable. All meetings in Milton Keynes which is horrid to visit and a pain to get out of. Some years I had far too many students, others not enough to be financially viable. Work is often out of normal hours and some students can be overly personal, coming to your house (they have to have your address to post you things) with late assignments and complaints.
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?