The Perfume Shop Reviews | Glassdoor.co.uk

The Perfume Shop Reviews

Updated 7 Jun 2019

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Found 133 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
78%
Approve of CEO
The Perfume Shop CEO Gill Smith
Gill Smith
57 Ratings
Pros
  • "Freebies, friendly team, targets to reach which is motivating(in 12 reviews)

  • "good incentives to work toward (free perfume) 20% staff discount, 10% at superdrug and 30% on superdrug own brand(in 10 reviews)

Cons
  • "area manager is an absolute joke(in 17 reviews)

  • "sales assistants are paidwell when they are the most likely to stay the least amount of time with the company (e(in 11 reviews)

More Pros and Cons
  1. "Best retail job I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Perfume Shop part-time (Less than a year)

    Pros

    I have worked in retail for around 12 years and this has been up there with the best companies. The training is fantastic and they really take care of their staff. I really enjoy going to work and I love the products.

    Cons

    The job suits me perfectly at this time of my life.

    Advice to Management

    Keep doing a great job.

    The Perfume Shop2019-06-06
  2. "Sales Advisor At The Perfume Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Perfume Shop part-time (Less than a year)

    Pros

    Good incentives, Good Sense of team, Good daily and weekly targets.

    Cons

    None that I Can think of

    The Perfume Shop2019-05-27
  3. "poor rate of pay"

    StarStarStarStarStar
      Former Employee - Sales Assistant 

      I worked at The Perfume Shop part-time

      Pros

      get to test the perfumes

      Cons

      poor pay and rude staff

      The Perfume Shop2019-06-08
    • "Challenging"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Deputy Manager in Clydebank, West Dunbartonshire, Scotland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Perfume Shop full-time for more than 10 years

      Pros

      The staff I worked with are fantastic

      Cons

      Long hours at Christmas and low paid

      Advice to Management

      Good

      The Perfume Shop2019-05-17
    • "Really good"

      StarStarStarStarStar
        Current Employee - Sales Assistant in Stratford, London, England

        I have been working at The Perfume Shop part-time for more than a year

        Pros

        One of the great places for work

        Cons

        Not a really good pay

        The Perfume Shop2019-05-29
      • "N/A"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Advisor 

        I have been working at The Perfume Shop part-time for more than a year

        Pros

        Winning incentives is absolutely great!

        Cons

        Management is extremely extremely poor.

        The Perfume Shop2019-05-25
      • "Sales Associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate in Newcastle upon Tyne, England
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I worked at The Perfume Shop part-time (Less than a year)

        Pros

        Discount, freebies, my team were very friendly

        Cons

        Unsociable job like any retail job

        The Perfume Shop2019-04-30
      • "Not run very adequately"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Assistant 
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at The Perfume Shop part-time (Less than a year)

        Pros

        The monthly incentives are nice. They introduced online training session which were also useful.

        Cons

        I started as a Christmas temp and was never properly trained. I was thrown right into it and learned things by shadowing one person for 3 hours. That was it and no other formal training. There was a lot of favouritism towards those who had been there before me. The managers would give themselves and the ones they like good shifts and put the rest of us around them. Knowing my travel to work was around 1.5 hours and...

        Show More

        Advice to Management

        Provide more staff support systems and treat your staff better.

        The Perfume Shop2019-05-14
      • "Ok place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Supervisor in Newcastle upon Tyne, England
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at The Perfume Shop part-time for more than 3 years

        Pros

        Incentives Bonus Friendly staff Product knowledge Roadshows

        Cons

        To much pressure without enough support from management especially area manager! Unrealistic targets a supervisor does more or less the same as a manager but they take all the credit and management get unreal bonuses compared to supervisors and sales Assistants which is totally unfair as it’s the whole team that hits the target! Like the saying goes there is no I in TEAM! Also working alone for up to 4 hours is a joke!...

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        Advice to Management

        Stop lone trading not nice when your working by yourself for 3 to 4 hours, you can’t leave to have a bathroom break not good,

        The Perfume Shop2019-04-09
      • Helpful (1)

        "Immature"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Assistant in Doncaster, England
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at The Perfume Shop part-time for more than a year

        Pros

        Good hours when needed, able to work some over time

        Cons

        When entitled to company inscentives, after leaving I as not told I wasn’t able to have the inscentives until asking every week after leaving if they had come and being told “no” only to find out that they had been given to the area manager and I had been accused of selling them. Nobody informed me of this and I find it extremely immature that the manager would do this due to me finding a new job and leaving. Also constantly...

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        Advice to Management

        Just needs to understand that people find new jobs that suit around other commitments that the perfume shop doesn’t

        The Perfume Shop2019-04-10
      Found 133 reviews