The Perfume Shop Reviews

Updated 9 Jun 2020

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3.0
59%
Recommend to a Friend
66%
Approve of CEO
The Perfume Shop Managing Director Gill Smith
Gill Smith
69 Ratings
Pros
  • "Lovely colleagues, amazing incentives and staff discount, enjoyed the atmosphere(in 16 reviews)

  • "Freebies, friendly team, targets to reach which is motivating(in 12 reviews)

Cons
  • "only to find out that they had been given to the area manager and I had been accused of selling them(in 18 reviews)

  • "This move was supposed to make the company more competitive and sales assistants were to be trained up to open and close stores where necessary(in 11 reviews)

More Pros and Cons
  1. "The best place I’ve ever worked at"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Rotherham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Perfume Shop part-time

    Pros

    Staff are always really friendly, chance you cover at other stores and meet new people, loads of overtime, great staff discounts at Superdrug and TPS, great pay and holiday allowance, great shift lengths (not too long not too short), varying jobs throughout the day to break up the day, great learning tools to further knowledge, fabulous management, roadshows with Perfume brands where you can get freebies! Lots of company recognition

    Cons

    I don’t have any cons for this company!

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  2. Helpful (1)

    "Terrible place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head Office Employee in High Wycombe, England
    Doesn't Recommend

    I worked at The Perfume Shop full-time for more than 5 years

    Pros

    In its current state there are no pro’s

    Cons

    Bullying, prejudice and non diversity

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  3. Helpful (1)

    "My time at the perfume shop"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at The Perfume Shop part-time for less than a year

    Pros

    Good online training for team to use Really useful and informative with great selling tips and hints

    Cons

    Inexperienced management,lack of direction no information given to team on daily performance or current promotions .Praise never given to the team or the individual for good sales performance or customer service

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  4. "store"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Marble Arch, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Perfume Shop part-time for less than a year

    Pros

    The staff memebers are very friendly and help when getting used to understanding yhe different fragrances. A great place to work

    Cons

    none to be honest pay could be better

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  5. Helpful (1)

    "Good company, bad manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Llanelli, Wales
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Perfume Shop full-time

    Pros

    20% off Colleges are lovely and easy to get along with Fun job around busy periods

    Cons

    The manager is awful at her job. Targeted myself as I’m the youngest there and made bad comments about me in front of customers. Very boring if there are no customers.

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  6. "Lovely environment"

    5.0
    Former Employee - Sales Assistant 

    I worked at The Perfume Shop part-time

    Pros

    Lovely shop, great team who give amazing advice and help.

    Cons

    Very small shop to be working in

  7. Helpful (1)

    "Managers were rude and awful"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Sales Assistant in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Perfume Shop part-time for less than a year

    Pros

    Get discounts and other sales assistants were nice

    Cons

    Manager was rude. She was barely there and never finished a full shift. She expected you to memorize the store in a week through 2 4 hour shifts despite you having a life.

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  8. "Great part time jobs whilst studying"

    5.0
    Former Employee - Retail Sales Associate 

    I worked at The Perfume Shop part-time

    Pros

    -Training programmes were indepth and supportive -Very flexible around university timetable -All managers were very approachable

    Cons

    -Long hours during xmas

  9. Helpful (1)

    "Amazing company to work for with great benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Barking, East of England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at The Perfume Shop full-time for more than a year

    Pros

    Lots of incentives Great team feel throughout the company Fantastic skill building provided

    Cons

    Low salary compared to other companies

  10. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in High Wycombe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Perfume Shop full-time for more than 10 years

    Pros

    The people - super atmosphere Development Rewards & discount Support from team and manager Passion for success

    Cons

    Not getting time off at Xmas - however it is our busiest time if year

Found 159 reviews