The Perfume Shop Reviews

Updated Oct 7, 2021

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Found 255 of over 276 reviews

3.5
63%
Recommend to a Friend
68%
Approve of CEO
The Perfume Shop Managing Director Gill Smith
Gill Smith
108 Ratings
Pros
  • "Lovely colleagues, amazing incentives and staff discount, enjoyed the atmosphere(in 18 reviews)

  • "Freebies, friendly team, targets to reach which is motivating(in 12 reviews)

  • Cons
  • "To much pressure without enough support from management especially area manager(in 20 reviews)

  • "Head Office are meant to be there to support the stores but really they are useless and make the store teams job a lot harder than it needs to be(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Fun Sales Assitant Job

      Oct 6, 2021 - Retail Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Weekly & monthly incentives - Encourages personal growth and a lot of room for you to work your way up - You always smell great - Good discount - If you are a chatty person or like talking its the perfect job for you.

      Cons

      -We always worked in turns but shifts can be quite early and late at times, when you need to take in deliveries etc.

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    2. 3.0
      Former Employee, more than 8 years

      50/50

      Oct 7, 2021 - Store Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team Incentives Product Staff discount Area manager

      Cons

      Pay is not good at all Left to get on with things

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    3. 3.0
      Current Employee, less than 1 year

      decent

      Sep 27, 2021 - Sales Advisor in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun sometimes, smell nice perfume all day

      Cons

      bad management, micromanaging team leaders and colleagues, over the top, silly incentives, draining, tiring, colleagues are unwelcoming to newbies

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    4. 4.0
      Current Employee, less than 1 year

      Pleasant place to work

      Aug 24, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved the people I worked with, Decent wage, good job perks.

      Cons

      A lot of people left the business, and lead to me working a lot more hours than desired.

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    5. 2.0
      Former Employee

      Hated it

      Sep 8, 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get free perfume if you win incentives

      Cons

      Management are rude all they care about is themselves and push you to make sales

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    6. 5.0
      Current Employee, more than 1 year

      Great team to be apart of

      Aug 20, 2021 - Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -20% off staff discount - fun and collaborative work environment learn transferable skills and great for confidence building pro at gift wrap

      Cons

      Would benefit from higher pay as the role has a lot of responsibility when sales advisors holding keys and so in charge of running the store when a member of the management team is not in.

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    7. 1.0
      Current Employee, less than 1 year

      Ok company

      Sep 23, 2021 - Store Manager in Brixton, London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discount good team good area

      Cons

      Low pay long hours travelling

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    8. 5.0
      Current Employee

      Love it

      Aug 14, 2021 - Sales Advisor in Exeter, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff Great environment Team

      Cons

      Non Non Non Non Non

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    9. 4.0
      Former Employee, more than 1 year

      Good company to work for

      Aug 12, 2021 - Sales Assistant in Southampton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discounts on products - 20 percent off Fun culture Incentives - can win prizes for achieving KPIs Good relationships with coworkers

      Cons

      Poor pay - should be paid more because the role requires product knowledge and is sales based No commission

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    10. 3.0
      Former Employee, more than 3 years

      Loved the people

      Aug 26, 2021 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The people were great - You make friends for life - Colleagues become like family - Good atmosphere most of the time - My manager was amazing & like a mother figure to me

      Cons

      - People treated unfairly - Low hour contracts - Still expected to do lots of hours in the week even when you cant - Expected to come in half an hour before work unpaid - Staying behind for a long time after work - Covering for people all the time - Other people never cover you - Very average pay - Expected to open and close the store & take on the role as a team leader most days even though you are still being paid the same as a sales assistant - Working 9 hour shifts some days with 1 hour break - We had our breaks shortened and didn't sign a contract - Lied to so we signed contracts to say we would take on managerial duties without being paid for it

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    Viewing 1 - 10 of 255 Reviews

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