The Queen Mary Reviews | Glassdoor.co.uk

The Queen Mary Reviews

Updated 10 November 2018
19 reviews

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3.3
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John Murphy
7 Ratings

19 Employee Reviews

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  1. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Queen Mary full-time

    Pros

    Historic, great people, fast paced.

    Cons

    I have none at this time.


  2. "Dark Harbor -"

    StarStarStarStarStar
    Former Employee - Bartender
    Former Employee - Bartender
    Doesn't Recommend

    I worked at The Queen Mary part-time

    Pros

    Tips in addition to minimum wage. 4 free tickets to attend the Dark Harbor event. Good job experience.

    Cons

    Completely disorganized and no sense of direction. The manager has good intentions for her team, but there is minimal to no training. In order to know what you are doing in your role, it's best to ask your coworkers who have worked the event a previous year. Bartenders/Bar attendants are responsible for setting-up and closing down their bars. When ice or alcohol was running low, it would take more than 20 minutes for bar backs to bring supplies. Angry customers all the time and for good reason! Alcohol in VIP section was bottom shelf and overall not adequately staffed...being yelled at was common. How can we run out of alcohol every night, we can't do our jobs right!

    Advice to Management

    Devise formal training plans for barbacks, bartenders, and bar attendants. Have practice sessions using the radios so that when it's time for the actual event, everyone is not just yelling out what they want and talking over each other. Plan for better stock of alcohol. Plan for success. Each shift always felt like we were set-up for failure.

  3. "Parking lot attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Queen Mary part-time (More than a year)

    Pros

    Parking Attendants are union which is good

    Cons

    Can’t trust HR. Managers are very inappropriate with there female coworkers. Working at Queen Mary is like being in the series the walking dead. Everyone is out for them selves and you never know who’s goos turn on you.


  4. "Usher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher in Long Beach, CA (US)
    Former Employee - Usher in Long Beach, CA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Queen Mary part-time (More than a year)

    Pros

    Great hours and cool location

    Cons

    Some of the management were bad, but not all of them. Some of the employees that are hired as temps are bad as well. Since they know their jobs will end in a few months, they carry a "I don't care" attitude about everything.

    Advice to Management

    Please don't play favorites among employees


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Long Beach, CA (US)
    Current Employee - Front Desk Manager in Long Beach, CA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Queen Mary full-time (Less than a year)

    Pros

    Great Perks, team is all very welcoming

    Cons

    Can’t think of anything at this time

    Advice to Management

    None


  6. Helpful (1)

    "management is horrific"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulltime in Long Beach, CA (US)
    Current Employee - Fulltime in Long Beach, CA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at The Queen Mary full-time (More than 8 years)

    Pros

    good staff, only reason this place is still running

    Cons

    Management is horrible, they abuse of employees , lie about company policies , and are unqualified to lead, provide no help to staff

    Advice to Management

    take a leadership course


  7. "Ticketing Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ticket Agent in Long Beach, CA (US)
    Former Employee - Ticket Agent in Long Beach, CA (US)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at The Queen Mary full-time (More than a year)

    Pros

    Extremely Flexible Hours ( great for students)

    Cons

    No room for growth
    You Must work Holidays, No Excuse
    Guidelines and rules Constantly changing
    Pay Stays the same ( Union Based)
    Conflict of Interest with employees and Management
     Long Hours During Hallowen and Christmas Season.

  8. "Human Resource Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at The Queen Mary part-time

    Pros

    Flexibility in schedule
    Opportunity to learn
    Friendliness of everyone

    Cons

    I don't have anything negative to say, I enjoy working here.


  9. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at The Queen Mary full-time (More than a year)

    Pros

    The people there are all really great to work with and it's a fun place to work. There are many employees that have been there for a very long time.

    Cons

    They tend to not fire employees that do not do their job or hold them accountable.

    Advice to Management

    Hold employees responsible


  10. "Old Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Queen Mary full-time

    Pros

    Easy job, chill coworkers, and the ship is okay

    Cons

    Almost everything about the management but thank god their out now, I hear new management is good.


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