The RealReal Employee Reviews about "realreal"

Pros

-Great co-workers who are collaborative , and really just wants to workout. Everyone is from a different background but it works out because most are goal-driven. - Managers WILL listen to your concerns and company listens to your concerns than most companies. - Great facilities and offices. -Free coffee machine, teas! -Responsive co-workers and management that will cater to what you need in order to suceed in your role. -You get to meet not only amazing team but also hearing customer success stories - The culture- it's probably not for everyone but if you are looking for a job that will make you through college, or if youre looking for a job that would be your segway to the industry, this is the job for you.. It is goal driven, collaborative and you will REALLY learn how the resale industry works. You learn various other things such as sustainability, building relationship with clientele and co-workers and the world of fashion.

Cons

- Common Startup issues - Scheduling; you might need to work weekends. -Most roles don't have bonuses - The culture- There is some form of favoritism in some departments! All teams are pretty different - I have been with The realreal for almost a year, however, I can see there are certain coworkers that deserve promotions and raises for the performance they give. Hopefully, management will show more recognition. -They dont really offer competitive pay (at least where I'm working)

Pros

There are no Pros for The RealReal

Cons

The worst leadership in a public company

Pros

I cannot actually list 5 words that are "Pros". Maybe the pros are once you are in a position to leave it teaches you about how workers are exploited and the imbalance of the fair treatment of the working class vs white collar. Also another pro is understanding that most corporations core values are to try and get the most profit while paying their workers as little as possible.. within a Neo liberal free market consumer capitalist system The RealReal is treating workings just as poorly as they should.

Cons

Once I left I realized how terrible it was and needed time for both emotional and psychical recovery. This job violates so many labor laws. This job has mandatory overtime ( 9 hours a day every at the last week of the month), working 6 consecutive days at the end of the month, no holidays off, quotas changing without pay compensation, exploitation of workers without college degrees, wage slavery, manipulation of employees from HR and management

Pros

See some interesting products come into inventory. I'm an advocate for recycling and sustainability.

Cons

Lots of turnover with operations. Leadership is rarely even at the warehouse. Meanwhile we are trying to cobble together various inventory and warehouse systems to help "automate" a supply chain that is massively human capital intensive and cannot be handled by machines. Upper management has no grasp of this reality and blames the constant service shortfalls on ops when in fact they've set totally unattainable goals and made unrealistic promises to customers and probably their bankers too. The whole business model is totally flawed. It is painfully obvious at the ops level, hence the low morale and insanely high turnover. Lower level turnover has gotten really bad lately as management has cut wages from $25 to $15 to save money when they realized they we can’t automate and handle increasing volumes as they’d hoped. At one point last year it was rumored internally that we were going to close down. I’ve worked at multiple logistics companies and RealReal is an unfixable mess.

Pros

I will always point out the positive in anything prior to pointing out the negative. Here at The RealReal it’s an way place to learn about key industry trends consindering it’s necessary to stay abreast on certain things as a copywriter. They do feed you weekly and provide bagels every Friday.

Cons

The downsides to working here, I’ll just list them below; • underpaid • copywriters are not valued( so if you do get job here just make sure it’s in management) that is the only way the company will respect you and care about what you have to say. • there is constant change every week. • promoting people who are not qualified • lack of communication from upper management • the company does not set you up for success within the company. They don’t anticipate copywriters to want to move out of the role and if so expect to be in that role for a very long time.

Pros

***This review is for the Inside Sales Team, and specifically the SDR role*** I have been employed at The RealReal for 3 years. Over the past 3 years, I have seen the company grow from 500 employees to 2,000+ employees. I have been promoted twice, and gained numerous professional and interpersonal skills from working here. I began my time at The RealReal as a recent college graduate. I was initially hired for the role of Lead Qualification Representative, also known as Business Development Representative. After proving my "chops" in this role I was promoted to the Sales Development Representative role after around 1 year. While sales development is not typically closing role at other companies, it is a closing role at TRR. Our Client Account Representatives, or CAR team handles account management here. A big plus of working here is that our sales team is like a family. Quotas are distributed by territory teams, so there isn't the typical competitive sales mentality here. We are bi-coastal with half of us in SF and the other half in NYC. It is a great close knit group of employees, and I look forward to coming to work every day. I work with some of the best and brightest people and have made several friendships here that I know will last a lifetime.

Cons

Although we are more mature than a startup, it is still very much "startup mentality" here. Being able to quickly adapt to change is important. Internal systems are still being built out, and are not always working as well as expected. You will wear several hats in whatever role you are in. Promotions/advancements are not handed out automatically. I've had to apply for and interview for each of the internal promotions I have received. If you want to work here and be successful, expect to work hard every day, and continuously prove your value to the team.