Thorpe Park Reviews
59% would recommend to a friend
(175 total reviews)
65% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Long hours and stuff but yeah" (in 27 reviews)
- "Low pay compared to other jobs" (in 25 reviews)
- "management was poor" (in 12 reviews)
- "Can be long hours and often without additional pay however this is outweighed by the great benefits and social, and any additional hours worked is made up in the closed period." (in 11 reviews)
- "Short breaks" (in 5 reviews)
Found 175 of over 204 reviews
Updated 29 Nov 2023
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- 3.015 Nov 2023Retail Sales AssociateFormer EmployeeChertsey, England
Listened to you and accepted some allowances-but to get a chair had to jump through some hoops! Merlin passes but only get 20 and that includes you. Discount maybe but shops too expensive anyway.
Everytime wanted chair or something always felt they didn't want to do it and doing me a favour and take ages sometime to get back to you. Take 45min break off pay. Lunch mostly kids stuff like nuggets and burgers. Focus too much on diversity and inclusion. Can get too busy in holidays/weekends and constant stream of people.
- 2.011 Nov 2023Rides HostFormer Employee, less than 1 yearChertsey, England
- Some nice people, and quite a few passionate workers - 20 free Merlin tickets
I'd like to premise this by saying I'm not a snivelling person who believes they are the victim in all circumstances, I was NOT a victim at this place, I got my money and left, but others definitely were - I'm writing this because the situation was genuinely pathetic. If you have left secondary school, prepare to be thrown right back. The cliquey-ness, the nastiness, the favouritism from the teacher who wishes they were back in school - it is literally just Thorpe Park. Never in my life have I worked a job like it - some people there were outright nasty, stuck in time in Year 9. There was so much backstabbing and a weird undertone of people being out to get each other, I was even told to watch my back on occasion with certain staff (as advice from coworkers). If I made the smallest mistake, an unimportant one that would have no consequences (such as forgetting to bring a bar up as I was dealing with a guest, but then remembering and doing it 5 seconds later), I would have genuine heart palpitations knowing those certain staff members were watching me longing for a bigger mistake or were now watching my every move. Alongside some of this nastiness came favouritism. You'll walk into the job on your first day, and you will know right away who is a favourite - lots are lovely normal workers, others are not. If you do not become one of them, or even if a single one of them doesn't like you - you will not progress, as 9/10 they are best friends with your manager. My advice: praise them at every corner, even if they don't like you, give them nothing to back themselves up. If you are an argumentative person, either work here to change things up, or do not work here at all as you'll be excluded and ostracised.
- 1.015 Nov 2023Rides OperatorFormer Employee, more than 3 yearsChertsey, England
20 free tickets for any Merlin attraction
Blatant favouritism from management, awful hours. Had so much gossip and rumours spread. A great way to explain is a park run by kids for kids
- 1.013 Oct 2023Ride OperatorFormer Employee, more than 3 years
great social environment with the team some flexible rotas
management who do not listen. people who get promoted without process if theyre friends or with management. poor pay for work undertaken. expected to do overtime constantly but no help when needing time off if already booked. management do not take complaints of bullying, sexism or racism seriously but the head of resort is a "diversity champion".
Thorpe Park Reviews FAQs
Thorpe Park has an overall rating of 3.5 out of 5, based on over 204 reviews left anonymously by employees. 59% of employees would recommend working at Thorpe Park to a friend and 50% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
59% of Thorpe Park employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Thorpe Park 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.