Toni & Guy Reviews | Glassdoor.co.uk
Toni & Guy Reviews
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    Toni & Guy Reviews

    Updated 13 Jun 2019

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    Found 145 reviews

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    60%
    Recommend to a Friend
    75%
    Approve of CEO
    Bruno Mascolo
    46 Ratings
    Pros
    Cons

    • "Long hours, not great organisation" (in 11 reviews)

    • "Very low pay, below legal requirements" (in 11 reviews)

    More Pros and Cons

    1. "Salon manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Salon Manager in London, England
      Recommends
      Positive Outlook

      I have been working at Toni & Guy full-time for more than 10 years

      Pros

      Such an amazing company fo work for with great benefits.

      Cons

      Long hours and hard work but lots of rewards also

      Advice to Management

      Change Absolutely nothing salon is amazing and thug run amazing.

      Toni & Guy2018-11-08

    2. "Awful greedy company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I worked at Toni & Guy full-time

      Pros

      Free hair cuts and colour

      Cons

      Favouritism, you are not appreciated, minimal progression, lack of empathy

      Toni & Guy2019-05-25
      3. Join the Toni & Guy team
      See Our Latest Jobs

    3. "Bad management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Colour Technician in Darlington, North East England, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Toni & Guy full-time for more than a year

      Pros

      Nice salon and people

      Cons

      Bad management , bad training distance

      Toni & Guy2019-03-06

    4. "PR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Positive Outlook
      No Opinion of CEO

      I worked at Toni & Guy full-time for more than 3 years

      Pros

      Direct line into decision-makers Family feel Creative environment, not very corporate Project approval quick

      Cons

      Minimal payrises Lack of new projects Very little external support (agencies)

      Toni & Guy2019-01-21

    5. "Receptionist"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Toni & Guy full-time

        Pros

        Great bunch of people

        Cons

        Long hours and lack of progression

        Toni & Guy2019-01-18

      • "Head Office is a shambles - job seekers beware!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Marketing in London, England
        Doesn't Recommend
        Disapproves of CEO

        I worked at Toni & Guy full-time for more than a year

        Pros

        Great brand Family business Well respected company

        Cons

        Leadership team sack people randomly They LOVE people that suck up, even when they are useless at their jobs HR team are almost useless, don't know current rules and regulations act as the mouthpieces of the bosses Staff don't get thanked when you go over-and-above (worked 18 days in a row over fashion week? you should be grateful!)

        Advice to Management

        Step back and let the specialists do their job Appreciate the talent that you have in the company Stop listening to yes people Have some respect for the team - working for 'the brand' isn't enough

        Toni & Guy2018-10-24

      • "Working as a floor assistant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Positive Outlook
        Approves of CEO

        I worked at Toni & Guy

        Pros

        Big team, lots of characters helpful team

        Cons

        Gossip, bad management, not professionam

        Toni & Guy2018-09-27

      • "Receptionist"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Toni & Guy part-time

          Pros

          Lovely place to work. Staff were incredibly friendly and it was a great environment to work in. Great discounts and hair service perks for staff too!

          Cons

          Pay was okay, not phenomenal, but the perks were good.

          Toni & Guy2018-09-10

        • "Franchisee"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Franchisee in London, England
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I worked at Toni & Guy full-time for more than 10 years

          Pros

          Great system of education Infastructure and promotion prospects. Market / brand leaders Established 50 years so well respected within the industry. High standards of hairdressing and customer service

          Cons

          The company has expanded too quickly in the past 10 years. Opened too many salons and diluted the brand. Allowed poor managers to run salons Franchisees have no support from head office when things go wrong. Head office will come in and take your business if you are behind with royalties or even just out of favour

          Toni & Guy2018-07-08

        • "Do not recommend"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Receptionist in London, England
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Toni & Guy part-time for more than 3 years

          Pros

          -Discounts - Free hair cuts

          Cons

          - Low pay - Rude managers - Disregard for personal health - Hostile environment - NO SPACE TO GROW - Do more than the job description, had to deal with company bank deposits, employers pay (stuff accountants should be responsible for not a receptionist) - Rude employees - No bonus - Work hours exceeded the 8 hour limit - No organisation - Plumbing issues

          Advice to Management

          Staff are not your monkeys. We are people too and deserve a certain amount of respect!

          Toni & Guy2018-07-11
        Found 145 reviews