Towergate Insurance New Business Reviews | Glassdoor.co.uk

Towergate Insurance New Business Reviews

Updated 11 Oct 2018

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Found 6 reviews

1.9
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1%
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David Ross
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  1. Helpful (1)

    "My working life with towergate so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business Sales in Colchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Towergate Insurance

    Pros

    good treatment of employees e.g contract holiday, time etc shift pattern breaks up the week A good string company where progression can be made

    Cons

    admin teams short staffed out dated software e.g ogi

    Advice to Management

    more managerial reviews

    Towergate Insurance2015-09-23
  2. "Somewhat disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business Advisor in Colchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Towergate Insurance full-time for more than a year

    Pros

    - Pay is decent, commission is also a nice bonus. - Laid back attitude in the office, but I must admit that this will depend on the people you work with so it's not a Towergate pro per se. - Coffee and tea at your disposal. - Opportunity for further training, various courses or accrediatations you can apply for. The trainers themselves are actually quite nice and helpful people. - Some employees are well...

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    Cons

    - The company insists on all customer services values but when it comes down to it all they seem to care about is the money. People who perform on their target are rewarded even if their behaviour is non-compliant while others will be taxed if they perform very well on everything apart from their target. - Management comes off as very unapproachable. Won't give you the time of the day unless your're part of a certain...

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    Advice to Management

    Review your day to day procedures as they are outdated and could be improved. Office management should also be more open to discussion and approachable. Should also review what you really care about in day to day business rather than giving mixed signals to your staff as questionable behaviour keeps getting rewarded as long as money is coming in. There have been occasions when management has actually been insulting...

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    Towergate Insurance2018-10-11
  3. "Customers first..... so untrue it's laughable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business Sales in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Towergate Insurance full-time for more than 5 years

    Pros

    Staff really care and do it in spite of systems and support. Dunkirk spirit is massive but will not last much longer!

    Cons

    Spend more time spinning problems and papering over cracks than solving issues. Like adding positive glassdoor reviews from marketing rather than solving the challenges employees face, to improve results. HR resource stretched to breaking point and all benefits and salary are regularly mixed up and confused, expecting a correct salary should not be a given. If you have a bonus scheme expect an arm wrestle to get...

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    Advice to Management

    You know your issues so deal with them head on with honesty, your people deserve that.

    Towergate Insurance2016-03-23
  4. Helpful (9)

    "New Business Manchester SBU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business Sales in Manchester City Centre, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Towergate Insurance

    Pros

    Good coffee machines and a great office. Salaries paid on time.

    Cons

    Corrupt management. You need to get along with them and dine and wine with them to get promoted. If not that you need to have a fling with them to get a managers job. People work really hard within the new business team to hit targets however you can't find out your bonus till pay day that is after checking your pay slip. They got us to fill out an employee survey to implement changes however management made few people...

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    Advice to Management

    Advise to senior and top level management is to sack team managers and sales managers at Manchester SBU.

    Towergate Insurance2015-12-20
  5. Helpful (3)

    "Avoid this company full of fake promises 95% of staff won't get commission due to QA. Never get a straight answer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Towergate Insurance full-time for less than a year

    Pros

    Location free tea and coffee and some great staff. Loved the people I worked with but of your face doesn't fit well tough luck.

    Cons

    Managers are promoted external not from within. 95% make no commission due to QA that needs to be 100%. Cold calling on a dialer selling insurance wow not what I signed up for.

    Advice to Management

    Sort out QA if you lose your bonus 1st week of the month why would you work hard the rest of the month?

    Towergate Insurance2015-10-02
  6. Helpful (3)

    "TERRIBLE COMPANY TO WORK FOR AVOID LIKE THE PLAGUE!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business in Darlington, North East England, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Towergate Insurance full-time for more than 8 years

    Pros

    Office Colleagues are the best you could get I have made many friends here.

    Cons

    Towergate staff at the top! nobody cares about the minions who have worked really hard through thick & thin to keep the company going in hard times, especially now they are restructuring the company and moving the small commercial and personal lines to a call centre, staffed with inexperienced people and again with a bad salary!. They expect you to work hard and spread yourself around to cover roles that you do not have...

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    Advice to Management

    Respect your staff, pay them fairly, stop paying higher level staff ridiculous wages and put the existing small business and personal lines staff out of their misery and give them a damn leaving date! and a fairer redundancy package (which currently is the minimum you could possible obtain).

    Towergate Insurance2014-07-11
Found 6 reviews