Towergate Insurance Reviews

Updated 11 Aug 2020

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2.7
49%
Recommend to a Friend
56%
Approve of CEO
Towergate Insurance CEO David Ross  (no image)
David Ross
27 Ratings
  1. "Good people and good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Stevenage, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    Good people and good management and good company to work for

    Cons

    Pay isn’t great but there is commission

  2. "Towergate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Specialist 

    I worked at Towergate Insurance full-time for more than a year

    Pros

    General team were a good bunch

    Cons

    Management never seem to speak to employees

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  3. "The people are priceless"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Development Executive in Telford, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    I enjoyed every day working due to the people. My line manager wanted to push me in the right direction and was always there when I needed help

    Cons

    The strictness of the building sometimes makes you feel like you are in school again and not a work place.

  4. "okay job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Booker in Stevenage, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time for less than a year

    Pros

    easy work, very flexible and great career progression

    Cons

    management can be very controlling at times

  5. Helpful (1)

    "Strong and stable!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Telford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time for more than 8 years

    Pros

    Been with company over 10 years and they've ridden through usual challenges a company has each year and are still here and growing - must be doing something right! Can be demanding at times but guess that's why they are still around. Excellent colleagues and great support to learn your trade.

    Cons

    Salaries could be better and IT system has been difficult.

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  6. "Not the greatest"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Advisor 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Towergate Insurance part-time for more than 10 years

    Pros

    Work pretty easy, hardly ever saw management.

    Cons

    Pay rises nearly non existent, targets too hard to meet.

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  7. "Not bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Handler 
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than 8 years

    Pros

    Benefits, charity days, training, parking

    Cons

    Some disruptive staff get away with a lot !

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  8. Helpful (1)

    "I kept praying but now I've given up"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Broker in Telford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Towergate Insurance full-time for more than 3 years

    Pros

    Erm...... The office is newish, but you literally aren't allowed to breath in the wrong direction without being punished. Oh and we have a table football game in the kitchen, but its for a 5 year old!

    Cons

    Everything, I mean everything. Pay is awful (I mean embarrassing to be blunt), some people earn way more than they deserve whilst others would be better off working at Tesco. Management are a complete JOKE! They are either arguing (publicly) amongst themselves, falling out like cat and dog or kissing each others butts, there is no in between. They are either unapproachable or bore you to sleep. The business is run on emotion, they call it passion, but its emotion, irrational decisions, that's emotion! A very very backwards thinking office run in the 1980's with the ethos of 'if you don't like it here then .... off'. Nice hey :-( I'm off along with many many others as soon as I can find a better job, although signing on seems appealing at the moment.

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  9. Helpful (2)

    "Avoid at all costs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Handler in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Towergate Insurance full-time for more than 8 years

    Pros

    Staff are the best part of the company

    Cons

    Stressed out staff. Toxic work environment with managers who couldn’t care less. Staff leaving hand over fist and the remaining staff having more and more work dumped on them. Managing Director is only concerned with lining his own pockets and not the welfare or mental health of remaining staff. Refuses to pay his staff market wages as it affects his ‘budget’, yet employs new starts with no experience on similar wages to staff with experience. Disgusting treatment and total disregard for the staff who continue to make money for this cut throat company.

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  10. Helpful (2)

    "AWFUL"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time for less than a year

    Pros

    The IMPACT Friday's where we would finish early and have lunch provided for you.

    Cons

    Everything else. No support, no proper training. Dropped in at the deep-end and expected to know what you are doing, even with no previous experience. Was lied to during the interview stages. Job role was completely different to what I was told I would be doing. Left due to serious depression brought on by this job.

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Found 233 reviews