Towergate Insurance Reviews

Updated 11 Aug 2020

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2.7
49%
Recommend to a Friend
56%
Approve of CEO
Towergate Insurance CEO David Ross  (no image)
David Ross
27 Ratings
  1. "Nice place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Broker in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    Left to manage self and not micro managed

    Cons

    Quite a quiet office

  2. "Enjoyable"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - New Business Representative in Manchester, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time for more than 3 years

    Pros

    Excellent training and progression. Enjoyable working environment and excellent bonus.

    Cons

    Managers favour certain people. No clear structure for the future.

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  3. Helpful (1)

    "I wouldn't Go Back"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Handler in Telford, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than 3 years

    Pros

    Its OK for a starter job but not a long term career

    Cons

    A lot of back stabbing and throwing people under the proverbial bus High turnover of staff which doesn't go unnoticed by other members of staff Constructive feedback is not given, no praise for when things are done well but closed door meetings when mistakes are made

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  4. Helpful (2)

    "Terrible place to work."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stevenage, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    Absolutely nothing everything is terrible

    Cons

    Unprofessional in every capacity. One of the manager talks to her staff like they are dirt. No matter how many times this was brought to the attention of the MD he did nothing about it. I would rather be homeless for the rest of my life than to ever even consider working here again. Truly, hell on earth.

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  5. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Towergate Insurance full-time for more than 3 years

    Pros

    Support throughout the training progress

    Cons

    Lack of progression in the job

  6. "Returned twice so they must be doing something right"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Development Executive in Telford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time for more than 10 years

    Pros

    The people, opportunity to develop (if you want to), regular feedback from management and development for those that work for it.

    Cons

    As a DE hours can be long with the Telford office's territory covering most of England and Wales, the car allowance could be a little more generous for the mileage.

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  7. "Hard working ethos and supportive MD"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Telford, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than 8 years

    Pros

    Hard work is rewarded and recognised. Opportunities to progress into more diverse roles than you would find in a standard brokerage. Flexible working environment when required and good benefits including access to remote working equipment. When times are tough directors and managers all muck in, even doing the most mundane of tasks.

    Cons

    Heavy workload for some teams but conducive with business success

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  8. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Non Motor Account Handler in Telford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time for more than 8 years

    Pros

    Friendly staff Training is provided to make sure everyone is working to their best ability Hard workers are recognised for their achievements

    Cons

    It can sometimes be busy but that shows how well the company is doing and new clients we are acquiring!!

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  9. Helpful (4)

    "Dreadful place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Stevenage, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time for less than a year

    Pros

    There was nothing good about this company.

    Cons

    The staff were incredibly clicky and as a new starter I was made to feel like an outsider and not much effort was made to make me feel welcome. The management style employed by the company is just bullying staff into submission. My manager took no interest in how I was settling in and the few words she actually said to me mainly consisted of abusive language. It was an incredibly toxic environment to work in and I felt nothing but relief when I resigned due to the vile treatment I received from my manager and her causing me to cry over the phone.

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  10. Helpful (1)

    "Dont believe a word"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Colchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than 3 years

    Pros

    None none none none none

    Cons

    Promise you the world but will break every promise they make you. Do not trust them an inch

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Found 233 reviews