Towergate Insurance Reviews | Glassdoor.co.uk

Towergate Insurance Reviews

Updated 17 Jul 2019

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Found 196 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
53%
Approve of CEO
David Ross
12 Ratings
  1. "Somewhat disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Business Advisor in Colchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Towergate Insurance full-time for more than a year

    Pros

    - Pay is decent, commission is also a nice bonus. - Laid back attitude in the office, but I must admit that this will depend on the people you work with so it's not a Towergate pro per se. - Coffee and tea at your disposal. - Opportunity for further training, various courses or accrediatations you can apply for. The trainers themselves are actually quite nice and helpful people. - Some employees are well...

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    Cons

    - The company insists on all customer services values but when it comes down to it all they seem to care about is the money. People who perform on their target are rewarded even if their behaviour is non-compliant while others will be taxed if they perform very well on everything apart from their target. - Management comes off as very unapproachable. Won't give you the time of the day unless your're part of a certain...

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    Advice to Management

    Review your day to day procedures as they are outdated and could be improved. Office management should also be more open to discussion and approachable. Should also review what you really care about in day to day business rather than giving mixed signals to your staff as questionable behaviour keeps getting rewarded as long as money is coming in. There have been occasions when management has actually been insulting...

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    Towergate Insurance2018-10-11
  2. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Towergate Insurance full-time for more than 3 years

    Pros

    There are no pros about this company

    Cons

    The managers are not to geat

    Towergate Insurance2018-10-31
  3. ""Great place to work""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Towergate Insurance full-time

    Pros

    Great company benefits Good pension package Flexible Good training and development

    Cons

    None, I really can't complain.

    Advice to Management

    Keep up the Good Work!

    Towergate Insurance2018-09-12
  4. Helpful (2)

    "The worst business I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    Great at selling the dream Good benefits package (although I think that has gone now for anyone joining)

    Cons

    A culture of lies - so many promises and declarations yet none of it seems to be based on action or truth Whiplash from the number of changes. Just when you think the business is moving in one direction they do a complete U-turn and tell you not to ask questions A management team that instills fear - I have never known a business where speaking your mind is so frowned upon

    Advice to Management

    Start trusting your staff and stop worrying about your ego

    Towergate Insurance2018-09-04
  5. "Not great working in their finance department unless you all came across together from another company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Towergate Insurance full-time

    Pros

    When the day ends and you get to leave

    Cons

    Rife nepotism, questionable values demonstrated in some cases

    Advice to Management

    NA

    Towergate Insurance2018-08-30
  6. "Terrible Redundancy Package/Notice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Consultant in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time for more than 5 years

    Pros

    Location, No one cares what your doing so you can do what you like!

    Cons

    They have zero interest in their staff or what they do on a daily basis. All they care about is targets

    Advice to Management

    Management are unable to manage people properly because they are constantly being lied to by people above them.

    Towergate Insurance2018-08-20
  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Account Handler in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time for more than a year

    Pros

    Great company benefits Good pension package Flexible Access to CII training modules

    Cons

    None really, can't complain.

    Towergate Insurance2018-07-12
  8. "Terrible Employee Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Towergate Insurance full-time for more than 3 years

    Pros

    They talk a good game Some of the management seem to care and want to do well

    Cons

    Terrible HR Treat staff poorly and use them Seem to ignore bad news (redundancies) and only focus on positives

    Advice to Management

    Stop treating staff like they're just a number

    Towergate Insurance2018-07-18
  9. "Assistant Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Towergate Insurance full-time

    Pros

    The people were incredibly talented and were a pleasure to work with

    Cons

    Unfortunately our offices were being re-located so many of us were made redundant

    Towergate Insurance2018-05-25
  10. Helpful (6)

    "Management team are all psychos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    None at all - most shocking place I've ever worked with not one redeeming feature

    Cons

    Where to start - delusional exec team who keep promising things are improving, honestly they are... Lots of highly paid consultants crawling all over the place Duplicitous and poisonous posse of people surrounding some of the exec team Low pay and no bonuses (I thought things were going well - if you read the press) Underperforming business and no real work ethic so at least work life balance is OK as nobody really...

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    Towergate Insurance2018-06-01
Found 196 reviews