TransferWise Customer Service Associate Reviews | Glassdoor.co.uk

TransferWise Customer Service Associate Reviews

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Found 5 reviews

4.9
StarStarStarStarStar
Rating TrendsRating Trends
100%
Recommend to a Friend
100%
Approve of CEO
TransferWise CEO Kristo Käärman
Kristo Käärman
2 Ratings
  1. "positive feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    It is a place to grow giving a positive attitude to work. With the work environment, you will always want to learn and bring out the best in you in terms of performance and speed.

    Cons

    High volume of information to process at the same time.

    Advice to Management

    Opening of more payment routes to other countries.

    TransferWise2019-04-13
  2. "Best work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Singapore
    Recommends
    Positive Outlook

    I have been working at TransferWise full-time for more than a year

    Pros

    - there is no micro managing - it's easy to give feedback to the team leads - free food - amazing staff benefits

    Cons

    - sometimes people don't know how to give a proper feedback - a lot to learn - need some time to get used to

    Advice to Management

    Keep up the good work!!

    TransferWise2019-02-18
  3. "CS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 2 years

    Pros

    Freedom, scheduling, perks, people, career.

    Cons

    Nothing at the moment, all good

    TransferWise2018-05-14
  4. Helpful (2)

    "What else do you need for a perfect work place?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    Comfortable, cosy and lovely office. Not to mention Singapore office - w.o.w... We are Pet friendly, so if you ever need a snuggle from a fur ball, you will find one roaming around somewhere. Delicious coffee. Pizza Thursdays and Brunch Wednesdays. We never go hungry lol. Team activities with the best colleagues ever and option to sometimes for from home as well. Constant career growth opportunities.

    Cons

    Paycheck could be a bit higher

    TransferWise2017-09-26
  5. Helpful (3)

    "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise

    Pros

    They give you a lot and they expect a lot. This job is not for people that can not commit to the work and what the company stands for. Management is personal and approachable. The salary is decent, the environment is great. And is a great opportunity to learn in a type of company that is very rare here in the US. Amazing benefits. Company lunches and opportunities to get to know your co workers.

    Cons

    No training manual. At the beginning the task can be a bit overwhelming. They need to implement better training. .

    Advice to Management

    Keep up the good work!!

    TransferWise2015-10-07
Found 5 reviews