TransferWise KYC Agent Reviews | Glassdoor.co.uk

TransferWise KYC Agent Reviews

Updated 13 Feb 2020

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4.8
100%
Recommend to a Friend
100%
Approve of CEO
TransferWise CEO Kristo Käärman
Kristo Käärman
6 Ratings
  1. "It is the job you make it yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior KYC Agent in Tallinn
    Recommends
    Approves of CEO

    I have been working at TransferWise full-time for more than 5 years

    Pros

    Lots of different positions to choose from, always possible to pursue your interests, great colleagues and team spirit. Working from home or remotely supported.

    Cons

    Compensation below average for the field and location, lots of responsibility, job involves a lot of routine tasks

    TransferWise2020-02-13
  2. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tallinn
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    As a company, it is one of the best places to work with (especially for a working parent). Awesome people, awesome culture. The best part is the level of acceptance for different cultures as there are more than 70 nationalities working here.

    Cons

    The nature of work in verification is a bit monotonous/ routine.

    Continue reading
    TransferWise2020-01-27
  3. "interesting and nice position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Budapest
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    good place to learn about KYC, due dilligence, nice people, office

    Cons

    not high salary raise, not many opportunity to travel if not in IT

    TransferWise2019-11-15
  4. Helpful (2)

    "Good place to start the career but not the best in the long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tallinn
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    The company, in general, is made of young professionals, so there's enough room for flexibility in your schedule and all the "cool" things that modern companies, especially the ones made for millennials or gen Z have. If you're studying or working on a side project you most probably will find it not that difficult to combine both. The company offers a nice office full of different events and attractions to make it "cool" as well you don't need to think too much about clothes, some people dress up as kids or homeless in the office and no one care about it. Remote work is quite common in the company so even you need to travel or do anything that prevents you to be in the office you can handle doing some days during the month working remotely. It's a good place to have your first professional experience, as it's a well-known company and the environment is not so strict. Just don't expect to grow super fast or double your salary anytime soon.

    Cons

    All this flexibility and youth bring some downsides, some team members behave in a very childish way in stressful situations and overall it feels that the company lacks when it comes to have a "professional" atmosphere. If you never worked in a corporation you will not feel it but if you come from a company that was traditional you will definitely miss having a more professional atmosphere and colleagues. The storytelling of the company definitely brainwashes many of its employees. Especially the recently joiners or the ones that are there since the first years. The truth of the matter is that overall the salaries there are lower than the market average and that's one of the reasons why you will most probably not find the best professionals in the market working there but most younger professionals at the begging of their career. Sometimes the company feels more like a school or university where people are more interested in the lifestyle or impress someone else than actually doing work and growing financially and professionally. Gossips and people complaining about irrelevant things all the time is very common. People from more traditional or conservative backgrounds will most probably find the company culture and colleagues a bit too liberal sometimes. I wouldn't trust most of the reviews here, as most of them come from people that are having their first jobs in the company and don't have previous work experiences to benchmark with. Also, some people are completely brainwashed by the storytelling and lifestyle. Keep in mind that TransferWise is just another money transfer company and there's nothing crazy or super new about it anymore. If you have other offers from fintechs or banks consider their offer too, don't listen only to people working in TransferWise as the storytelling there really brainwashed some people working there, do your own research.

    TransferWise2019-11-05
  5. "Challenging, lots of room for pers development, here everyone can solve real problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Budapest
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    Working hours are super flexible, leads don't care how/when you work as long as you deliver. Nice culture, awesome product, easy to bring your ideas and contribute.

    Cons

    Sometimes too much A/C and time to time teams who are not on the same page about common things.

    TransferWise2019-09-25
  6. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    I love coming to work. My colleagues are super nice and supportive. You have the opportunity to grow and learn skills you are interested in developing.

    Cons

    It can be hard to communicate and get aligned with other teams in different offices, quickly.

    TransferWise2019-09-20
  7. "Great place to work"

    StarStarStarStarStar
    Former Employee - KYC Agent in Budapest
    Positive Outlook
    Approves of CEO

    I worked at TransferWise full-time for more than a year

    Pros

    A Great place to work

    Cons

    None I can think of

    TransferWise2019-05-24
  8. "Highly Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    TransferWise is a standout company to work for; especially in comparison to may U.S. employers. Not only is it a relaxed working environment with hardworking, smart, and incredibly fun people, but the benefits are amazing. PTO (vacation and sick time) is very generous, maternity leave is actually offered, there are paid travel opportunities, sabbatical after 4 years, medical/dental at great rates, and many other available benefits. Additionally, unlike many places which claim there's room to grow with the company but actually make it very difficult to move about, TransferWise delivers on this promise. If you're interested in a particular project or position, you're supported and encouraged to get involved with a side-projects alongside you current role, or pursue available role(s) that interests you. I've seen many people switch roles within 6 months-1 year, and even seen new positions be born out of someone's success with their side-project.

    Cons

    Not necessarily a con (in my mind), but something to be aware of that some people may consider a con: this is still very much a startup culture; there's times where processes aren't full fleshed out, and things need to be changed as we grow and adapt to new circumstances. If you're a person who needs strict/unchanging policies and procedures, then this probably isn't the place for you. This isn't your typical corporate environment, so it's best not to come in expecting this. There is room for improvement in starting salaries for most of the lower level positions. However, I definitely respect that they are extremely transparent with starting salaries for most positions on offer.

    TransferWise2019-01-15

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