TransferWise KYC Analyst Reviews

Updated 3 Aug 2020

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4.3
86%
Recommend to a Friend
100%
Approve of CEO
TransferWise CEO Kristo Käärman
Kristo Käärman
19 Ratings
  1. "Couldn't recommend it enough"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    - They are so forthcoming with everything, really make you feel appreciated and valued. - So many opportunities to progress and make a difference, pursue the path you are interested in with side projects. - Free food and company events! - Working from home if you wish to.

    Cons

    - As they're still a relatively new company, not everything is set in stone which is a good thing if you're keen to make a difference and help progress and grow the company. It can also sometimes be frustrating if you like structure.

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  2. Helpful (2)

    "Benefits are slightly better than most US positions"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tampa, FL
    Doesn't Recommend
    Positive Outlook

    I have been working at TransferWise full-time for more than a year

    Pros

    Benefits are slightly better than most US positions. In particular PTO and 401k match are pretty decent.

    Cons

    Poor communication, poor leadership, poor pay, poor opportunities for advancement in the Tampa location.


  3. Helpful (2)

    "Nice Startup"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Kyc Specialist in Tallinn
    Recommends
    Positive Outlook

    I worked at TransferWise full-time for more than a year

    Pros

    CEO is super passionate about company, stock options, startup vibe, awesome co-workers

    Cons

    Not much chance to grow, low salary compared to work you need to do.

  4. "My wonderful team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time

    Pros

    TransferWise provides staff with a very conducive work environment where team work excels. As an employee, you have the opportunity to grow and develop yourself while ensuring customers satisfaction. For me, TransferWise is the best place to be as i have been able to expand my network meeting very amazing people that have added value to my life.

    Cons

    There are no downsides for me.

  5. "Growing and also organized"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CDD/KYC Reviewer in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    Onboarding process is very organized and the operations are clearly defined. Currently everybody is working from home, but there is no mess in the operation, as long as I know. People are kind, and honest. They are assertive but I have never seen mean people. International, and I don't feel awkward being a foreigner. Work-life balance is super, especially compared to Japanese companies. lol

    Cons

    The pay really depends on the regions you are located. They do bench marking time to time, to align the compensation to the regional market. I think it's fair enough. My pay is lower than I had before, but I'm very satisfied because of the people, work place, decision making process, and mission itself. I wonder how HR can hire very talented people without market highest compensation. It's totally opposite of Netflix, I think. Maybe this is why the culture is warm, and people respect each other. They don't really care who earns like how much. Or never boast for earning more.

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  6. Helpful (5)

    "What's it like working at Transferwise?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior KYC Specialist in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at TransferWise full-time for more than 3 years

    Pros

    Limitless positive energy from executive management. Free trip to Estonia every summer.

    Cons

    Imagine working in the same role for two years, only to learn that your wage increases were only the result of the entry level pay for your role being raised. Imagine training new employees who are being paid the same wage as you, after having been with the company for years. Imagine having no immediate manager to champion your concerns. You have to handle it yourself and pray that middle management remembers you, amidst their own dysfunction. What's it like working at Transferwise? Just like working anywhere else.

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    TransferWise Response

    May 12, 2020Chief People Officer

    Thanks for sharing your honest feedback, it's really important to us and helps us as we continue to build TransferWise for the future. I'm sorry to hear you felt this way about your time at TransferWise. We're regularly reviewing our salary ranges to ensure they continue to be competitive and we review salary ranges for all employees globally at least every 12 months. As you know in addition to salary we offer competitive stock options for all employees to share in the long term success in the company. We have an open feedback culture so we hope you felt able to share this feedback with your team lead or a member of the People Team when you were with us. Any other info or feedback you'd like to share with us can help us improve our culture and would be much appreciated. If you’re up for a confidential chat, please email employerbrand@transferwise.com and the team will connect us. Thanks, Ross

  7. "It is the job you make it yourself"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior KYC Agent in Tallinn
    Recommends
    Approves of CEO

    I have been working at TransferWise full-time for more than 5 years

    Pros

    Lots of different positions to choose from, always possible to pursue your interests, great colleagues and team spirit. Working from home or remotely supported.

    Cons

    Compensation below average for the field and location, lots of responsibility, job involves a lot of routine tasks

  8. "Company Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - KYC Agent in Tallinn
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    As a company, it is one of the best places to work with (especially for a working parent). Awesome people, awesome culture. The best part is the level of acceptance for different cultures as there are more than 70 nationalities working here.

    Cons

    The nature of work in verification is a bit monotonous/ routine.

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  9. Helpful (6)

    "Not as good as it once was"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kyc Specialist in Tampa, FL
    Negative Outlook

    I have been working at TransferWise full-time for less than a year

    Pros

    Health and dental benefits International travel to Estonia

    Cons

    Has become more corporate with hierarchy like any other company and offering less flexibility, but with low to average compensation in the industry

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  10. "Overall good for a start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kyc Specialist in Tallinn
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    a lot of freedom and flexibility; in general young and very international team; cool offices with food, events, coffee. candies you name it

    Cons

    low salary, a lot of monotonous work

Found 31 reviews