TransferWise Reviews | Glassdoor.co.uk

TransferWise Reviews

Updated 30 October 2018
172 reviews

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4.7
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TransferWise CEO Kristo Käärman
Kristo Käärman
40 Ratings

172 Employee Reviews

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Pros
  • "Positive and inspiring work environment" (in 19 reviews)

  • "You get to work with great people, everybody seems to be very focused on the company's mission and keeping it a great place to work" (in 13 reviews)

Cons
  • "Autonomous teams do more harm than good" (in 12 reviews)

  • "Lots of stress due to lack of ownership and unwritten rules to be followed" (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Awesome Environment, People. Product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in London, England
    Former Employee - User Experience Designer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TransferWise full-time (More than a year)

    Pros

    All very, very, very good! Great environment, colleagues, product!

    Cons

    Nothing I can think of. It really is a super company. Would recommend to all.

    Advice to Management

    Keep up the good work. Great to work for you, even better using your products!


  2. Helpful (2)

    "Full Stack Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Stack Developer in London, England
    Current Employee - Full Stack Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time (Less than a year)

    Pros

    great salaries
    amazing atmosphere
    free and complete breakfast
    free lunch on Fridays
    all company paid holidays
    amazing flexibility on work location

    Cons

    as a young company, too many changes in the product and teams structure

  3. Helpful (1)

    "Great company with great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Current Employee - Product Manager in London, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at TransferWise full-time (More than a year)

    Pros

    * Amazing working environment. TransferWise has by far the best corporate culture you'll ever find.
    * Great mission and great attention to customer.
    * Just such a great working environment. Super nice people everywhere
    * Business is going great and sky rocketing

    Cons

    * Company going through some growing pains
    * Autonomous teams do more harm than good
    * TONS of engineering dept. Actually makes the company very, very slow at moving. Lots of outages all the time.

    Advice to Management

    Fix your engineering team.


  4. Helpful (2)

    "Working at Transferwise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Designer in London, England
    Current Employee - Junior Designer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time (Less than a year)

    Pros

    Great culture.
    The people here are amazing.
    Work is varied and exciting.
    Feel supported by my team and my lead.
    Good friends across team.
    Can see how I can grow here in time.
    Kept aware of company plans and future goals.

    Cons

    Start-up culture so moving very quickly, so there are lots of new people.

    Advice to Management

    Good value-ship of employees.


  5. Helpful (1)

    "Growing pains and need to change to reach opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in London, England
    Former Employee - Product Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TransferWise full-time (More than a year)

    Pros

    Strong mission driven business which has a strong culture and allow people to work in the best way for them. By this I mean flexible working hours, generally not too much pressure and a very nice working environment. My last manager was brilliant and since he joined in early 2018 really helped with my career development areas and without this I would have left before. Generally people are really nice and work well together. Product was once class leading but now falling behind due to slow execution and lack of focus and objectives.

    Cons

    There are a few teams of total chaos and dysfunction that work in silos and do not work well with others that shouldn't exist but management turn a blind eye as they protect people who have been there a long time and hope it will just go away. I found over my two years at TransferWise that it didnt change but just kept hoping what had worked in the past would continue to work - and when it broke they dont know how to fix it. I think it's time that a few old timers who have done amazing things step to the side and get people in who can help take the product and business to another level.

    Serious ego problems with some senior people who dont work well with others and this causes lots of gossip and a lack of progress.

    Focus on KPIs and numbers but there is no issue if the numbers are not met, people just take it in and ignore. Has led to a culture of average being good enough.

    Advice to Management

    Time for a few changes to hit the potential of the business. Everyone means well but people out of their depth now. Need decision makers, strong leaders and managers now.


  6. Helpful (1)

    "Have impact at a company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time

    Pros

    - Open and transparent culture
    - Lots of opportunity to get involved and try new things
    - Short turnaround on features means you can have an impact immediately
    - Prioritisation is based upon data and value, not politics
    - A company driven by a mission to change things for its customers
    - Great smart people who care about each other
    - Great working environment with a lot of benefits

    Cons

    - Autonomous culture will not be a fit for everyone
    - Base salary is higher at some other places but you are compensated with stock


  7. Helpful (1)

    "An inspiring work environment driven by a great mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Executive in London, England
    Current Employee - Marketing Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time (Less than a year)

    Pros

    - Amazing to be surrounded with such energy and intelligent, driven co-workers
    - Everyone lives for the mission of the company which is great and gives purpose for your work
    - Flexible working and great benefits
    - A very cool London office with free breakfast and a sauna!
    - Definitely for someone who is passionate about the mission and loves a good challenge

    Cons

    The dynamic, fast-paced nature of the business might not be suitable for everyone.

  8. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TransferWise full-time

    Pros

    Great work environment with smart peoppl

    Cons

    Work hours can be unreasonable at times


  9. Helpful (2)

    "Time to start acting like a real company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TransferWise full-time (More than a year)

    Pros

    - great people who are passionate about the mission
     - lovely offices
     - trusted to get your job done with flexible working conditionds
     - freedom to get the job done

    Cons

    - lack of any strategy or decision making by the 'leadership' team is starting to slow us down and
     - benefits and pay not keeping up with rest of London
     - no real chance to progress at careers, all about short term delivery as the only priority.

    Advice to Management

    Lots of great people have joined since the start of the year and they want to get on and help us move faster. But are held back my lack of decisions and any business strategy. You can't rely on all the new people to understand the history. It doesnt need to become a process heavy place but some leadership empowered to actually make decisions will help everyone.

    TransferWise Response

    7 Aug 2018 – Marketing Manager

    Hi thank you for your honest feedback, we're always keen to make sure our people can talk to us about opportunities for improvement and acknowledge the things that work well. Looking at your points... More


  10. Helpful (6)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Former Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TransferWise full-time (More than a year)

    Pros

    - Great place to learn to build a product. Great place to work if you want to open your startup in the future.
    - Very flexible in terms of holidays, working remotely (from home or in trips anywhere around the globe)

    Cons

    - Apart from a few engineers, most are quite poor. Lots and lots of tech debt which is hard to pay up due to lack of concern for quality.
    - Low salary. Pays quite below the market

    Advice to Management

    Management needs to be more present in guiding the direction of teams


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