TransferWise Employee Reviews about "autonomous teams"

Updated 5 Sep 2020

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4.4
87%
Recommend to a Friend
93%
Approve of CEO
TransferWise CEO Kristo Käärman
Kristo Käärman
291 Ratings
Pros
  • "TransferWise provides staff with a very conducive work environment where team work excels(in 52 reviews)

  • "Great people that you get to work with(in 25 reviews)

Cons
  • "Autonomous teams means that often you need to "lobby" with other teams to get things done(in 35 reviews)

  • "Cross-team efforts are not so easy to coordinate as all teams are autonomous(in 10 reviews)

More Pros and Cons

Reviews about "autonomous teams"

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  1. Helpful (2)

    "Once in a lifetime opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Team in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 5 years

    Pros

    TransferWise lives up to the hype. It's a unique chance to learn and make an impact in a business which is genuinely setting new standards in financial services. A few things that stand out for me: - The people are smart, decent, and there's a sense that doing the right thing is important in all aspects of the business. When People issues do crop up, they're taken seriously - Everyone is obsessed with the TransferWise mission from product through to CS. This helps unite the global team, and means the biz is focused on building good quality payments rails 'under the bonnet' of the product. Downside is the buzzy front end features other fintechs churn out take longer at TransferWise, because the team is more focused on incremental changes to making transfers faster, cheaper etc. Long term I think this investment is worth it - Most teams have clear structures for career development. Progression is based on merit, and in my experience hard work is rewarded - In most cases there is room to try new things and fail, as long as you demonstrate learnings - Everyone in the business is awarded share options, even at entry level - The founders and senior leadership team are hard working and committed to the mission 9 years on from the company being founded - It's a fun place to be! Annual company holiday, travel for most roles, typical beer and pizza style start-up parties. Lots of people relocate from overseas for TransferWise and make close friendships in the company

    Cons

    - It's not for everyone. The autonomous teams model requires you to be entrepreneurial to get things done. If you're not a self-starter you will find it hard to navigate the blockers inherent in the company's structure - There's a strong feedback culture which can get pretty noisy and be disheartening. It's a blessing and a curse, the right level of feedback leads to positive outcomes, other times it's overwhelming, unproductive and paralyses the people with the most expertise from doing their jobs - The company has some work to do on Diversity & Inclusion at leadership level. It's making up for this now but it could have been looked at sooner

  2. Helpful (1)

    "Great place to work. Fast-paced and dynamic."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 3 years

    Pros

    Amazing company culture. Everyone is friendly and supportive. Great feedback culture. Flexible working, employees are trusted. You get to work on a product that solves an actual problem and saves people money. Highly autonomous teams - you get to have more impact faster.

    Cons

    Hot-desking because there's never enough office space to accommodate intense hiring. Your growth and development is in your own hands, no clear career opportunities. Salaries are often lower than in other similar companies. Leadership struggles with ownership and accountability.


  3. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Designer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    Huge levels of trust for employees Great career opportunities A lovely work environment with a nice working culture Well thought out feedback culture that works

    Cons

    Autonomous teams can be a challenge in regards to siloing. Channels of communication can be a barrier to good project management. Hiring replacements after a resignation can be overly drawnout

  4. "Fantastic company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reward Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    Autonomous teams; means you can get stuff done, quick! Quarterly planning ; so you know what is happening and kept up to speed Fantastic benefits - work from home, flexible working, events, lunch, travel! Growise every 6 months to make sure your career is moving in the direction you wish. Intelligent, warm and friendly people to work with

    Cons

    I've been here for 6 months and have enjoyed everything about working here.

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  5. Helpful (20)

    "Definitely not a startup, good product , average engineering - suitable for less senior people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Engineer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    - Good location and offices - Relaxed environment (sometimes too relaxed) - Breakfast and other in office perks + weekly lunch. - Not so much pressure or reasonable pressure. (this leads though to a big percent of people to actually slack) - Strong product, the basic idea (the founding idea) is still driving the company that's why is a one of the dominant players on the sector of money transfer. - The company is making money, despite the previous rounds of funding is showing profits and this is making its strategic position even stronger.

    Cons

    - Not a startup, it feels like a mini bank in terms of prospects of work for any engineer. - The idea of autonomous teams is close to a joke, practically very few people internally believe in this, actually now is a problem. The amount spent to coordinate or create something is increasing - so the company feels like a slow moving traditional fin org. - No strong management for the engineering teams - the flat structure of Leads and Engineers is not working any more. - Territorial teams (not all of them but most of them), many of the early engineers of the company which in market standards would really find it difficult to find a job on the market - create a very defensive culture. - A large percent of the engineers are being credited titles that do not correspond to their actual skills. Senior engineers with real experience of what it could be best as Mid. - Extremely political, need to watch and avoid conflict with older and more senior engineers / leads. The engineering know how sometimes is based on hear say or people posting on slack random articles to prove their point (sign of inexperience) - Due to this chaotic sometimes way of working it is very common that some of the teams actually work more than others, but they are not been credited for it, again there is no good management.

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  6. Helpful (1)

    "Great benefits and autonomous Teams"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Stack Software Developer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for less than a year

    Pros

    Visionary and inspirational CEO. Lots of flexibility and trust. Great community and awesome perks. Surrounded by smart and talented people.

    Cons

    Salary is below market rate but the benefits and stock options make it a good option Autonomous teams can leave me feeling like there's a lack of structure and support

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  7. Helpful (5)

    "Fun place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Global Events Project Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 5 years

    Pros

    Colleagues are absolutely wonderful. There are so many smart and creative people together. I am inspired by them and what they do every day. If you are open to learning there are so many things to learn. You just need to see where you can help and do it. I enjoy choosing my own new challenges and working in an open and honest environment. I love it that even though I have been here for 5 years the company still feels like a startup to work in. We are just a bit better structured in many ways. The feeling is still there.

    Cons

    While I enjoy autonomous teams and working this way, it is not for everyone. I would suggest thinking about this when applying for a job and trying to find out if this environment is one where you can thrive. There is a lot of information to learn and it may not be as straightforward as a new joiner may expect. We are definitely getting better at it and have made massive steps forward.

  8. Helpful (2)

    "Great company with great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at TransferWise full-time for more than a year

    Pros

    * Amazing working environment. TransferWise has by far the best corporate culture you'll ever find. * Great mission and great attention to customer. * Just such a great working environment. Super nice people everywhere * Business is going great and sky rocketing

    Cons

    * Company going through some growing pains * Autonomous teams do more harm than good * TONS of engineering dept. Actually makes the company very, very slow at moving. Lots of outages all the time.

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  9. Helpful (2)

    "Excellent product and culture, needs to work salaries and guidance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time

    Pros

    Excellent product, solving a real problem. Tight focus on delivering positive customer impact, with autonomous teams able to work out what their goals and projects will be. The work/life balance is good, with flexibility to work how you need to.

    Cons

    Autonomous teams have led to a fragmented product experience as new offerings have been added. Management feel uncomfortable about stepping in to forcibly course-correct teams, worrying it will affect the perception of the culture. Salaries and benefits are 20% lower than market (especially for engineers).

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  10. Helpful (5)

    "Marketing Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransferWise full-time for more than 3 years

    Pros

    - Exciting mission, hard to get from the outside but there are people really committed to make money transfer across countries as easy as possible, instantly and eventually free - Work with talented people to solve hard problems. It's fairly hard to keep up with certain levels of growth but if you are up for challenges it's the right place. - Progression is not about job titles but impact you have on customers.

    Cons

    - Autonomous teams can be messy but very good fun if is what you looking for. It's not for everyone.

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Found 48 reviews