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Travelers Companies Reviews

Updated 28 August 2015
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3.4
Rating Trends
Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
557 Ratings

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great benefits and compensation (in 44 reviews)

Cons
  • There is ZERO work/life balance (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Pros and Cons

933 Employee Reviews

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  1. Enjoyed 4 years at company overall. Just wasn't a career I wanted to pursue for life.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Travelers Companies full-time (More than 3 years)

    Pros

    Dedication to training and team collaboration

    Cons

    Older workforce; lack of ability to retain younger talent. Very wide age gap.


  2. Helpful (2)

    Once proud and great St Paul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in London, England
    Current Employee - Underwriter in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelers Companies full-time (More than 10 years)

    Pros

    Erm... It is ok finding a parking space at the office and, erm.... the sandwich company that does the rounds each day sells hot soup!

    Cons

    Joined the company when it was The St Paul in the early 2000s, at which point there was an atmosphere of creativity, encouragement and above all empowerment. Employees efforts and results were rewarded and appreciated. Along comes Travelers and.. oh dear.. Talk about dragging a once proud and great company through the muck. An underwriting unit can make as much money as you like and any excuse will be used not to reward.. Creativity is stifled due to extreme internal bureaucracy (officially termed 'collaboration'), a blame culture is well and truly present with the burgeoning and bloated management structure covering their backs 24/7. Oh, did I mention the insufferable management buzz-words and phrases bandied around the place with soviet style hypocricy such as 'leveraging our talent advantage', 'reaching out to us' and of course 'collaborative approach'. This is even before I have began to start on the recent and disasterous reorganisation. Oh dear.

    Advice to Management

    Talk to your employees on a plain and simple level and lets make the company what it once was.


  3. Helpful (1)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)
    Recommends
    Positive Outlook

    I have been working at Travelers Companies full-time (More than a year)

    Pros

    Travelers pay a very competitive salary

    Cons

    The training could be better

    Advice to Management

    Invest in a better training program


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  5. Counselor / Front Line Underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor/Front Line Underwriter in Richardson, TX (US)
    Former Employee - Counselor/Front Line Underwriter in Richardson, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers Companies full-time (More than a year)

    Pros

    Excellent company to work for. They provide with best state of art training

    Cons

    I did not find any thing negative about this company.

    Advice to Management

    Ways to retain talents in the company.


  6. Love it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glens Falls, NY (US)
    Current Employee - Anonymous Employee in Glens Falls, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great company with plenty of upward mobility and support

    Cons

    There are no cons thus far.


  7. Overall a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT (US)
    Former Employee - Anonymous Employee in Hartford, CT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing company culture that makes you want to be social Great work/life balance Available training classes and mentoring if necessary

    Cons

    Sometimes a lot of politics occur when considering someone for a promotion or other things Communications between business/IT needs improvement


  8. Helpful (1)

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Customer Service Representative in Houston, TX (US)
    Former Employee - Claims Customer Service Representative in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelers Companies full-time (More than a year)

    Pros

    It's a wonderful company to work for and the people are friendly and talented. Nice salary and great benefits too.

    Cons

    Have to work holidays except Christmas and Thanksgiving. Not easy to get vacation time during holidays. Hours may vary from mornings to evenings and some Saturdays.

    Advice to Management

    Keep up the good work!


  9. Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Melville, NY (US)
    Current Employee - Operations Specialist in Melville, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers Companies full-time (More than a year)

    Pros

    Great environment to work in. Excellent pay and benefits.

    Cons

    If insurance is not your type of business than this job might not be for you.

    Advice to Management

    More opportunities more advancement in other parts of insurance.


  10. Financial Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Travelers Companies full-time

    Pros

    Excellent growth opportunities, both lateral and vertical movement available. Reimbursement for advanced education courses while employed. Overall, very steady company and good place to work.

    Cons

    With this being a large company, will obviously not have the "small/startup" company feel. As with other larger companies, higher education greatly desired if advancement is wanted past a certain point.

    Advice to Management

    Find a way to do the little things for the employees, even on a smaller scale (i.e. within specific department). Any little thing goes a long way.


  11. Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies full-time

    Pros

    Good benefits, good hours, advancement opportunities, interesting work, flexible management, technology, communication, steady pace.

    Cons

    Some repetitive work, micromanagement, long hours, umbrellas, bad coffee, cafeteria.



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