Travelodge Hotels (UK) Reviews

Updated 12 May 2021

To filter reviews, or .
3.5
65%
Recommend to a Friend
66%
Approve of CEO
Travelodge Hotels (UK) Interim CEO Craig Bonnar
Craig Bonnar
10 Ratings
Pros
  • "flexible hours with easy going management, having the ability to enrol on the in house management program(in 45 reviews)

  • "MANAGEMENT DEVELOPMENT PROGRAM FOR TEAM MEMBERS INTERESTED IN MANAGEMENT(in 36 reviews)

Cons
  • "Minimum wage, no unsotiable hours increase for night work(in 54 reviews)

  • "No other reception slots offered as team was full(in 40 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeping Team Member in Nottingham, England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Travelodge Hotels (UK) part-time for less than a year

    Pros

    *After 3 months, get a 50% OFF STAFF CARD for Food & Drinks, also stays are any hotels in the UK *Getting overtime work that is possible! *Great team members!!! *Great training from managers & hotel supervisors too *Learning different roles like I have done a bit of receptionist too *Very flexible too!

    Cons

    *Sometimes the work can overtake your life, just on the job. *Sometimes some people can be difficult, staff or customer wise. *When you want to make a difference, you don't get yourself heard, for example if the sign is wrong, you just print out an arrow for correction of direction. But, you just doing your specific job role, but I always want to make a difference for the company!!!

    Continue reading

    Travelodge Hotels (UK) Response

    May 4, 2021Resourcing and Talent Team

    Thank you for taking the time to leave review. It's great to read your comments about the role and benefits, but I'm sorry to read that sometimes you didn't feel your views were heard. We'd always encourage you to raise any concerns or views to the Hotel Manager or District Manager as feedback is important to us and does make a difference. To gather further feedback from our teams we have regular Check In surveys, annual Your Voice survey, listening groups and DM town hall meetings already in place. We have also appointed an employee represented group made up of colleagues across various roles, like Housekeeping and Reception, and from locations across the country. This group meets with our CEO to discuss an agenda they have chosen. Thanks again for your review.

  2. "Great Team Great Management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist/Administrative Assistant in Inverness, Scotland, Scotland
    Recommends
    Positive Outlook

    I worked at Travelodge Hotels (UK) part-time for more than a year

    Pros

    Everyone on the team pulls their weight , everyone is super friendly, and everyone is really helpful. The core management team are very proficient at their work, very open to any discussion, and are always keen to discuss any concerns you may have.

    Cons

    It would be good if local management had a little bit more power devolved to them from the central office.

    Continue reading

  3. "It’s alright"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Norwich, England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Travelodge Hotels (UK) part-time

    Pros

    50% discount on hotel rooms £8.91 for everyone no matter what age

    Cons

    I worked in night reception for a year as well as cleaning and it’s extremely dangerous. There’s only ever one member of staff on except for weekends. The only security you have when on your own is a safe guard that goes around your neck, if you’re in any danger you’re supposed to hold the button for 4-60 seconds and it would connect to an operator who would speak to you and decide if emergency service would need calling out. I find this to be terrible because it wouldn’t actually stop you from being harmed. A floor walk is required every two hours through the night which can be very terrifying. A tragic incident recently happened at a travelodge but there were barely any changes made to the safety of the staff since. As for housekeeping staff, there’s no set finish time it’s always you finish when you finish which is mostly between 2pm-4pm but can be as late as 7pm. Managers sometime expect you to achieve the impossible.

    Continue reading
  4. "ok"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hotel Manager in Liverpool, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelodge Hotels (UK) full-time

    Pros

    progression can be quite good

    Cons

    long hours is very hard

  5. "Made redundant then rejected for a position elsewhere"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in Newark on Trent, England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Travelodge Hotels (UK) part-time for more than 3 years

    Pros

    Thanks card discount on all Travelodge hotels. Extra hours if cover is needed. Opportunities to progress.

    Cons

    Travelodge say they encourage parents to work for them yet you need to be fully flexible and its impossible if you don't have childcare. All employers and not just Travelodge need to realise not everyone have parents or siblings they can rely on for help. You are expected to do room checks even though it is the morning reception shift's job and they're either sometimes not done or not done properly so you have no choice. It's either that or get bad reviews and then you get the blame and not the colleague who should have checked the rooms correctly in the first place when the hotel gets negative reviews. Expected to clean rooms on shift when you're on your own as well as check guests in. I was expected to clean 5 rooms in some cases during busy times when cleaners were scarce or they refused to do anymore.

    Continue reading
  6. COVID-19

    "Change of Leadership required"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrator in Thame, England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Travelodge Hotels (UK) full-time for more than 8 years

    Pros

    - worth getting feedback on leadership style from direct reports on any future CEO.. if you want to change the company this may not be the best plan as not sure what needs changing will change... New blood required

    Cons

    take a close look at departments in particular when generating revenue and leadership styles ... needs investigation Former leadership has never dealt with systemic bullying and bullying within departments. People Strategy - hidden in office ( preCovid) and not inspirational - quite unpolished. Former CEO brought people strategy in and now needs to move on... Not tackling systemic bullying. Sales and Marketing strategy tends to dismiss female bias and lacks leadership believing strategy is threatened. Former leadership was supportive of sales and marketing strategy. PR, Press and external Comms is a bullying strategy and has never been addressed... the turnover in PR, Press and Comms is a joke and former leadership has turned a blind eye because PR, Press and external Comms has the "right" connections in media strategy. Concerning but true. Leadership doesn't invest in employees welfare. We have very old building where we boil in summer if at work & leadership won't invest. No interest in motivation.

    Continue reading
  7. "Management will get away with anything."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - F &Amp; B Supervisor in Worthing, South East England, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Travelodge Hotels (UK) part-time for more than a year

    Pros

    Discounted places to stay if/when travelling around the country.

    Cons

    Managers can create false disciplinary’s or false reasons to penalise you and unless you have the evidence to back it up you will be fired because HR will only support the management team even when they say racist things and you provide HR with the evidence of it especially with things like micro aggressions and then they do a lacklustre investigation twist every last one of your words so it seems like you’re the problem. Travelodge HR thinks it’s condescending for you to want to aspire to be more than just a team member. Worthing Travelodge was the worst because the only people management liked in front facing walls roles were white people every person of colour except for one worked in housekeeping and one the one person ( me )was continuing to work in front of house they recommended that I take a job in housekeeping out of sight

    Continue reading
  8. "Only if you are desperate."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Penrith, England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Travelodge Hotels (UK) full-time for more than 3 years

    Pros

    You get 50%off Cost food&drink at the motorway services.

    Cons

    Staff overworked and under appreciated.

    Continue reading
  9. "OK place to work"

    4.0
    Former Employee - Kitchen Staff in Salford, North West England, England, England

    I worked at Travelodge Hotels (UK) part-time

    Pros

    Good hourly wage Easy enough work

    Cons

    Never saw management Low staff levels during busy times

  10. "Receptionist"

    5.0
    Former Employee - Graduate Student in London, England, England

    I worked at Travelodge Hotels (UK) full-time

    Pros

    - Friendly staff - Managers are understanding - Training is great

    Cons

    - Friday and Saturday night shifts are stressful

Viewing 1 - 10 of 583 Reviews

Popular Careers with Travelodge Hotels (UK) Job Seekers

Night Receptionist
Learn About the Job
JobsSalariesInterviews
Human Resources Administrator
Learn About the Job

Work at Travelodge Hotels (UK)? Share Your Experiences

Travelodge Hotels (UK) logo
or