Travelodge (US) Reviews

Updated 4 May 2020

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2.9
56%
Recommend to a Friend
44%
Approve of CEO
Travelodge (US) President Ken Greene (no image)
Ken Greene
14 Ratings
Pros
  • "it was an easy job, fun going, managers were great people thought(in 3 reviews)

Cons
  • "low pay end no recognised management qualifications(in 5 reviews)

  • "No room for advancement as each location is a franchise(in 4 reviews)

More Pros and Cons
  1. Helpful (1)

    "Hotel manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hotel Manager in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelodge (US) full-time for more than 3 years

    Pros

    Simple job, no need many skills, a bit a leader skills, very good for someone who what grow within, lots of training provided. good job for young mangers as first job

    Cons

    less pay, no mobile phone, no laptop, no accommodation provided with that role. 24h on call, tough job, if someone sick you have to cover the shifts sometimes long hours week work-40-60

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  2. "Job"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Travelodge (US) full-time

    Pros

    Flexible Working only if you are manager

    Cons

    Unachievable target. Biars unless you know the good connection

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  3. "Good Organisation"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Night Auditor in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Travelodge (US)

    Pros

    The overall organisation is good as they try to improve things all the time and try to do their best.

    Cons

    Your will never go grow in this company as I have spent three years in this organisation. The managers are absolutely ridiculous who have never done any Diploma or Bachelors degree in Hotel Management. They have no knowledge in regards to many things in the hotel like recruitment , mottivating,appreciating etc. The main thing is never work hard in your role as they would never let you go grow as the managers will be dependent on you .

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  4. Helpful (2)

    "Bullies, management can't be trusted"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Hotel Receptionist 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Travelodge (US)

    Pros

    meeting the public, listening the gossip about other hotel managers, as they all gossip !!!

    Cons

    low pay Management can't manage Bullying No progression Over worked False promises Area managers won't believe reception staff if grievances are brought regarding them. No team work No care regarding staff A lot of work for 0 reward

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  5. Helpful (1)

    "Stress levels ridiculous!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Travelodge (US) full-time

    Pros

    In possession of a job, but not a career! Local staff are lovely and some are hard workers.

    Cons

    Constant pressure due to budget constraints and time limits to clean rooms. As an HM, I continually find myself having to clean rooms, man reception, see to guests, deal with guest complaints, stock check, banking, rosters,etc There are many shifts with just one person doing all of that! Staff continually unable to do rostered shifts. No support from DM and above. Currently clocking over 60 hours a week just to cover shifts. Underpaid, overworked, no teamwork. Everyone out for themselves! Not paid enough... by any stretch! On-call expected 24/7/52/365 ! ! ! Micro-managed to death. Performance this. Performance that. Sell this. Sell breakfast boxes! HM burn out is inevitable! Succession planning is a joke! So is training! Don't work for this company. Do not recommend to family and friends. As soon as I can, I'm out!

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  6. Helpful (3)

    "Don't ever work for this company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Hotel Receptionist 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Travelodge (US)

    Pros

    A pension that they match (But for a company that lies, and treats the staff like dirt, should we really trust them?_ You might become mates with one or two people (like you would anywhere, and you won't spend much time with them anyway as you will be lone working)

    Cons

    - Lone working, they don't care if you're run off your feet with 6 places to be at once. If they had 2 staff members on at all times all the hotel's would run much better and sell more rooms. - Arrogant managers - People who think they are earning a footballer's wage. Horrible and arrogant comments toward's staff (bullying in some cases), a lot off them are degrading and take great pleasure out of putting people down. Fact is, anyone can be a manager in Travelodge. If you go in and work yourself into the ground, work out of hours (for free), and suck up to management like a little pet puppy, you will always in with a good chance of a promotion. Don't dare challenge or even offer suggestive alternatives, you'll be shot down, and the managers like to gang up with each other. Trust nobody in that place. - Law breaking - They have no clue about any laws. They will happily make you work with not enough time in between shifts (as by LAW). Want a holiday? Don't be surprised if your holiday pay goes up the wall too! They pay people wrong a lot of months, but you have to wait until the month after to receive this. Health and safety laws are broken, and also they are meant to up staff when they have disabled customer's in the building. They DON'T do this. I've worked in jobs before and felt like it was bad. Trust me they were heaven compared to Travelodge. They don't care about anything but profit. Your room won't be deep cleaned if a pet was in before you, it's just another way to make 20 quid. They will happily out book customer's, and put them in rooms offline (deemed not sellable by "brand standards" to customers). Don't expect any flexibility over shifts. They don't care about YOU as a person.

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  7. "ENTRY LVL"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk in Niagara Falls, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Travelodge (US) full-time for more than a year

    Pros

    you have a job, you work with people

    Cons

    irregular hours, don't expect any holidays at home.

  8. "Great beginning, horrible end."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Travelodge (US) full-time for more than 3 years

    Pros

    Great staff. Loved my department. Capability to be trained in other departments. Training was well done.

    Cons

    Underpaid for good work. Management fails to keep promises. Was told and promised there would be a promotion in my future a YEAR AGO that never happened. From my understanding, paperwork was drawn up for it, but never saw it. Took constant reminding of managers when raises were due. Often did tasks that supervisors were to do but that never got done. GM greatly appreciated my level of work but never ever showed staff his appreciation. Worked shift work, and usually more weekends than managers. In my department having a manager or supervisor on the weekends is almost a necessity for when things go wrong. When trying to get help from managers they are never available. Absolutely no room for advancement in my location without being trained in different departments. Never saw more than 37 hours per week, average was 33 hours, just barely met full time requirements. Every department was understaffed. Employees asking for more hours never got more hours. Time off requests rarely got approved so never knew if you got time off until the schedule came out. Never knew if work met performance standards as work reviews were inconsistently given; could be months apart. Poor communication from management to staff, memos were few and far in between when something important came up requiring one and policy updates never happened. VERY HIGH MANAGEMENT TURNOVER. Saw 4 managers come and go in the span of two years.

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  9. "Best employee"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk in Edmonton, AB
    Recommends
    Positive Outlook

    I have been working at Travelodge (US) full-time for more than 3 years

    Pros

    Just compensation, friendly environment and good management

    Cons

    No promotion, no challenges for the staff to improved

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  10. "Good work"

    3.0
    Former Employee - Guest Service Representative 

    I worked at Travelodge (US) full-time for more than a year

    Pros

    Great teamwork. Enjoyed working with people

    Cons

    Payment is ok not great

Found 62 reviews