TripAdvisor Reviews | Glassdoor.co.uk

TripAdvisor Reviews

Updated 9 Sep 2019

To filter reviews, or .

Found 610 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
75%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
396 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 98 reviews)

  • "Smart people, great benefits, including lunch every day(in 56 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Company looks after it's employees, supportive management, great team.

    Cons

    Sometimes not as transparent as the company claims but I think its normal for a listed company.

    TripAdvisor2018-12-06
  2. Helpful (1)

    "Positive growth experience in Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Oxford, England
    Recommends
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    -Growth & learning : had the luck to be supported by many experienced colleagues and also some managers - Professional development: Managed to jump to another position inside the company thanks mainly to what I learned during this experience - Salary: very good conditions, salary and benefits, especially for a company based in a small city like Oxford -Environment: great environment , you become part of a... family of its own, open minded and supportive atmosphere

    Show More

    Cons

    - Sometimes the business direction wasn't always clear

    TripAdvisor2019-06-06
  3. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    great culture, people and benefits

    Cons

    A lottery with managers - some are great, some are really not

    TripAdvisor2019-06-06

    TripAdvisor Response

    July 3, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. It really is our employees that make TripAdvisor a great place to work, so hearing directly ...

    Show More
  4. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    Great team buzz, good transparency of company development. Good company benefits.

    Cons

    No fast track opportunity for personal progression. Promotional opportunities are standardised rather than specific to the individual.

    Advice to Management

    Be flexible with promotional opportunities to those that deserve them. Encourage input on idea collaboration on a wider scale to enhance the TripAdvisor portfolio.

    TripAdvisor2019-06-03

    TripAdvisor Response

    July 3, 2019Recruiting Operations Coordinator

    Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their ...

    Show More
  5. Helpful (3)

    "London office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, London in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Free lunch on Tues and Thurs Office space is clean and well-organized

    Cons

    The UK office is a branch of the US, no decision makers are in the UK office No direction from senior management Senior teams expect a 24d7h work ethic

    TripAdvisor2019-06-12

    TripAdvisor Response

    June 19, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. While we are happy to hear that you enjoy the office space and lunch perks, we are disappointed to hear that your experience hasn’t been completely positive. Our London office is our regional EMEA headquarters for TripAdvisor. ...

    Show More
  6. "Unbeatable salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development in Oxford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Uncapped commission Great salary Unbeatable benefits Free breakfast Company culture

    Cons

    Nothing specific To say about cons

    TripAdvisor2019-05-26
  7. "Good job but UK benefits are weak and office facilities outdated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Oxford, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    The actual job roles available in Oxford are pretty good but there is a massive disconnect between benefits and office facilities in the UK and the US. Bupa medical and Cigna dental cover

    Cons

    US employees have masses of discount and perks available which aren’t available to UK staff e.g. flight and hotel discounts, IATA discount card, loads of local discounts etc Employer pension contribution only 5% Holiday entitlement is only 25 days per year with no option to buy additional days like most other tech companies (especially in Europe) Snacks used to be really good and on par with other offices... but have now been reduced to chicken feed style dispensers to save money Oxford office is looking very tired compared to London and most staff think it’s because it’s going to close soon

    Show More

    Advice to Management

    Bring UK benefits back in line with other countries and update the oxford office to avoid losing staff to other companies with better facilities!

    TripAdvisor2019-05-22
  8. Helpful (21)

    "A one way Trip into the abyss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales in Oxford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Benefits: fruits+snacks, dental care, health insurance (Bupa) Decent wage

    Cons

    Where to start? I have been working here for many years. Witnessed so many different changes in management. But the values of the company don't change. To them, you are just a number. A lemon to squeeze until there is nothing left and all your enthusiasm and passion is gone together with your ambitions. They say speed wins and then take years to release a new product. Their price strategy is another joke, and... clients are noticing it so they know they can renew their subscription at a much lower price just by canceling and then waiting a few months. They are very good at copying their competitors but useless at innovating. Here you don't think, you say yes and become a part of the flock, after a while, you don't even think anymore as they don't like people who come up with different ideas. This is inside sales for you at TripAdvisor. In Oxford, our office is about to close because they are about to move the main office to Dublin. It has been made clear to us in more than one way to look for a new job. But nothing is official, everything is always behind closed doors. We live in fear, when are they going to close the office? Some people have mortgages to pay, kids, etc ... but who cares? Morale is at the lowest. We feel betrayed. We lost trust. Another value of this company is transparency which has become our joke. But really it is deeply sad. Tripadvisor is playing with people lives. They support charities to look good on paper but don't treat their own employees with the respect and honesty they deserve.

    Show More

    Advice to Management

    Live up to your values or change them.

    TripAdvisor2019-04-13
  9. "Great people and nice atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    A great multinational environment in the center of London.

    Cons

    Most of the growth potential has already happen

    TripAdvisor2019-03-14
  10. Helpful (1)

    "Expanded Quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    No Opinion of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Entreprenurial, fast paced, great offices

    Cons

    Too US centric approach not taking into account local conditions

    TripAdvisor2019-03-05
Found 610 reviews