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TripAdvisor Reviews

Updated 8 May 2017
87 reviews

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3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
37 Ratings

87 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Partnership team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Partnership Team in London, England
    Former Contractor - Partnership Team in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TripAdvisor as a contractor

    Pros

    Great vibe, nice people, beautiful office.

    Cons

    Immature management, didn't fully introduce the employee benefit for the contractor.

    Advice to Management

    Shouldn't use unprofessional online tool to judge staff's performance. Shall adjust the strategic for different countries market.


  2. Helpful (2)

    "Nice perks and benefits, but in the subsidiary I worked for mid-level management a mess and no career progression."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Editor in London, England
    Former Employee - Web Editor in London, England
    Approves of CEO

    Pros

    Perks were good, lovely offices, good benefits.

    Cons

    Top-heavy management in the division where I worked (Independent Traveler) and insular decision making. Career progression was relatively nonexistent in my section (editorial).

    Advice to Management

    Good luck.


  3. Helpful (2)

    "not too bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Executive in Oxford, England
    Former Employee - Telesales Executive in Oxford, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    benefits and pay informal environment snacks free beer

    Cons

    no room for growth no room for sharing ideas

    Advice to Management

    -


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (10)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Oxford, England
    Former Employee - Account Manager in Oxford, England
    Doesn't Recommend

    Pros

    Nice premises. Lively and colorful. Some of the people are amazing.

    Cons

    Management is not present on premises. They work remotely from the USA. They ask you to be frank and open but when one does is out. Management works also based on personal simpathies rarher than objective facts. They invite you to leave the company without saying goodbyes to your fellow workers. Awful sensation. So much for humanity and wellness. They are all words and no substance whatsoever.....

    Advice to Management

    Management should be present on premises working remotely is not sufficient. Management very full of themselves.

    TripAdvisor Response

    12 May 2016 – SVP, Global Sales

    Thank you for your comments. I see that you're a former employee, so am unsure when you left TripAdvisor; but we've recently made some significant changes to our Global Sales Organization. We ... More


  6. Helpful (3)

    "Nice company but could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in London, England
    Former Employee - Sales Manager in London, England

    I worked at TripAdvisor (More than 3 years)

    Pros

    Great benefits
    Good training and development plans
    Approachable managers
    Friendly environment (depending on the team!!)
    Nice office (location, snacks available, cool design)

    Cons

    Workload
    Salary (not in proportion to position covered)
    Highly competitive (not always in a healthy way)
    Extremely difficult to move internally to a new position


  7. Helpful (15)

    "Not recommended if you work in Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Oxford, England
    Current Employee - Customer Service Advisor in Oxford, England
    Neutral Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    Personal travel benefits, free drinks on Friday, bonus every 3 or 4 months, health and dentist insurance

    Cons

    The new employees who start one year after you always will be paid more than you. Loyalty to the company and quality at work are not considered. Very difficult to be promoted

    TripAdvisor Response

    29 Apr 2016 – President, Vacation Rentals

    Thanks for your feedback. There are many considerations that go into promotional decisions, including individual performance and business need. We’re proud of the many employees who are promoted each ... More


  8. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at TripAdvisor full-time

    Pros

    Great company, awesome staff benefits.

    Cons

    Poor training and bad management


  9. Helpful (1)

    "Greater responsibility needs to be given"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oxford, England
    Current Employee - Anonymous Employee in Oxford, England

    Pros

    Great well being allowance
    Good staff parties
    Flexible hours

    Cons

    Low pay increases
    Hard to move within the company

    Advice to Management

    Greater responsibility needs to be given to lower level employees.


  10. "Nice place and people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oxford, England
    Former Employee - Anonymous Employee in Oxford, England
    Recommends
    Positive Outlook

    I worked at TripAdvisor (Less than a year)

    Pros

    Recruitment process it's quite long, nice place and colleagues, free canteen

    Cons

    Good place to start a career in Internet marketing


  11. Helpful (1)

    "Nice company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TELESALES Representative in London, England
    Current Employee - TELESALES Representative in London, England
    Recommends
    Positive Outlook

    I have been working at TripAdvisor (More than a year)

    Pros

    Free lunches , nice staff .

    Cons

    Pay could,be better. . Lack of support from other departments


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