Tripadvisor "free lunch" Reviews | Glassdoor.co.uk

Tripadvisor Employee Reviews about "free lunch"

Updated 24 Feb 2020

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3.7
67%
Recommend to a Friend
65%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
471 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 100 reviews)

  • "Smart engineers, challenging problems and great benefits(in 61 reviews)

Cons
More Pros and Cons

Reviews about "free lunch"

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  1. Helpful (1)

    "An excellent company going through a period of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    - Good benefits package and plenty of useful amenities - free lunch twice a week - Dog friendly office which has been very popular with staff and makes for a great office environment - Stronger communication on key changes than before, something the company is learning to improve at - Great vibe and generally a good office, with good people

    Cons

    - London is not head office - this causes frustrations for some in terms of autonomy and where major decisions are made but there is a need to be realistic - Business is going through a period of change which can be a little difficult, but it is a necessary review of the structure of the teams that make up our business

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    Tripadvisor2018-01-29

    Tripadvisor Response

    February 13, 2018TripAdvisor

    Thank you for your feedback and for your continued dedication to the TripAdvisor team. I appreciate you acknowledging our great benefits and transparent, positive culture. As a longstanding TripAdvisor employee, you’ve seen TripAdvisor go through periods of change throughout the years. While change can be difficult for any organization, it’s necessary in order for us to refocus the business and accelerate our progress across all business lines. Change is exciting because it also presents new opportunities for all employees as professionals. While some decisions are made at HQ, all decisions always include input from our global teams. We recently added site leadership teams around the globe to further ensure that global offices have appropriate input and influence in decision making. Thanks again for your review and as always, please continue to share your feedback with your manager, people operations business partner and site leadership team. Martin Verdon-Roe, VP, Global B2B Hotel Product & Marketing

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  2. Helpful (4)

    "London office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, London in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    Free lunch on Tues and Thurs Office space is clean and well-organized

    Cons

    The UK office is a branch of the US, no decision makers are in the UK office No direction from senior management Senior teams expect a 24d7h work ethic

    Tripadvisor2019-06-12

    Tripadvisor Response

    June 19, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. While we are happy to hear that you enjoy the office space and lunch perks, we are disappointed to hear that your experience hasn’t been completely positive. Our London office is our regional EMEA headquarters for TripAdvisor. Within the London office we have some senior Global Leaders and Senior Managers that look after a range of functions such as Sales Leadership, PR, Customer Support and Translations to name a few that are critical for our global business. We have also installed a London Site leadership team to help both run the London office across the matrix of departments and to gather feedback from the teams to better inform and guide the decisions at HQ in Boston. As a global business with some leaders working across the regional teams in Americas, EMEA, and APAC, I can understand that at times you feel stretched as we continue to drive the business forwards. TripAdvisor certainly does not support a 24/7 work ethic as that is not sustainable or productive. We do enable a flexible working environment and when relevant also support working from home to better empower working across the time zones and improving the work/life balance. I would be happy to have a conversation with you to better understand your challenges and solutions that might help you. Many thanks, Martin

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  3. Helpful (4)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    The people - I have never worked with a nicer, smarter bunch of people. People care about each other, we have a laugh and we work hard. It's a great working environment. Management that actually care - we have a London leadership team made up of the most senior people in the office and they really care about employee happiness. I also feel really supported by the management of my team. I am proud of what I do - at TripAdvisor you are encouraged to take ownership of what you work on and it's a pretty flat structure across the business, which I enjoy. There are great perks to working here - healthcare, dental, £850 towards fitness, free lunch on Tuesdays and Thursdays, fun office events, thoughtful little gifts, rooftop terrace. I work as part of a global team and I really feel like that. Although we work across the world, we have fortnightly meetings, help each other out and check in regularly.

    Cons

    The career progression could be clearer, but management is aware of this and are working on better growth plans, I also don't think this is an issue specific to this company

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    Tripadvisor2018-01-11

    Tripadvisor Response

    January 23, 2018TripAdvisor

    Thank you for your insightful feedback and for highlighting many of the things that make TripAdvisor a top place to work. We’re very proud to have such a fantastic global team and to offer industry leading perks and benefits. I’m pleased to read your feedback about the new leadership team in London. I encourage you to continue to share your feedback with that team. You’re correct that career development remains an important focus area for us. It’s crucial that employees have the right tools, resources and information to effectively manage and grow their careers at TripAdvisor. Thanks again for the feedback. - Martin Verdon-Roe, VP Global Sales Strategy

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  4. "Nice company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    TELESALES Representative in London, England
    Recommends
    Positive Outlook

    I have been working at Tripadvisor for more than a year

    Pros

    Free lunches , nice staff .

    Cons

    Pay could,be better. . Lack of support from other departments

    Tripadvisor2015-06-29
  5. Helpful (4)

    "Good benefits but salary could be more competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Oxford, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    You get a great benefits package, which I never had in my previous jobs. Nice modern office Fruits and snacks for free, lunch discounts

    Cons

    Salary is very low and changes and decisions are made without thinking and testing them first. Sales Agents and Account Executives have to find out on their own (or by customer complain) about changes made to site, prices or CRM messaging. Employees are always asked for feedback, but in the end it always goes the other way round and their opinion is not counting at all. No internal communication between different departments. Management not qualified to lead a multi billion dollar company

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    Tripadvisor2014-05-13
  6. "Culture, Community, and Transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Recommends
    Approves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    I love talking to people about my job. When people ask me, “do you like working there” I can’t help but smile. While it’s a job and it is work, it’s a privilege to work here and I get to realize that again and again each time I talk to someone about Trip. Even just explaining what he culture and benefits are like here people are always blown away. Sometimes it feels like an embarrassment of riches as I explain it to people, they get more and more shocked as I rattle off the perks. Whether it’s the free lunch or the feeling of community across teams and levels, I find myself being just as impressed by my words as those I am speaking to. If I had to pick, the biggest pros about working here are our philanthropic efforts and the normalcy of volunteering amongst the employees here and the transparency from management. Our global volunteer days we have each year during the summer highlight something that is present all year round at Tripadvisor: volunteering and giving back is not only encouraged here, it’s expected. I am humbled to be a part of a company who highly values giving back to the world that it aims to help us explore. The transparency is self-explanatory. We are seldom left in the dark and are quickly informed of any moving parts or changes in the company. It makes everyone feel important and essential to the team, an irreplaceable part of our culture.

    Cons

    Things move very quickly here and if that isn't your jive it can be a bit hard to keep up.

    Tripadvisor2020-02-24

    Tripadvisor Response

    March 17, 2020Talent Acquisition Specialist

    Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. We take pride in our employees, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news.

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  7. Helpful (1)

    "Phenomenal People, Company is Soul Searching for Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    The people at TripAdvisor are easy going, friendly, caring, and extremely intelligent. They are perhaps some of the most competent people I have ever worked with. Add the great team to phenomenal perks like free lunch, dogs in the office, a fitness center with nice locker rooms, a pub and game room, and you've got a great great place to work.

    Cons

    The company is trying to figure out how to grow its revenue and what it wants to be a five years from now. The vision is a bit hazy so you might find yourself working on a big new initiative, only to find the company is changing directions to another big new initiative. It can be frustrating, but I am hopeful that they will find their way in the next couple of years.

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    Tripadvisor2020-02-12

    Tripadvisor Response

    February 14, 2020Talent Acquisition Specialist

    Thank you for your thoughtful feedback. The people at Tripadvisor are what makes it a great place to work, so hearing directly from employees about how their colleagues positively impact their experience working for us is always great news. We also appreciate that you’ve highlighted some of our office perks. As Tripadvisor continues to evolve, we’re excited to embrace the strategy we have in place.

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  8. Helpful (3)

    "BEST COMPANY TO WORK FOR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for less than a year

    Pros

    This is by far the BEST Company i have worked for! i started out as a contractor and i was nervous that being a huge company i would be met with arrogance or know-it - all attitude but I felt so welcome from day 1. Every one in general was welcoming, helpful and now I am so blessed to have become full time and what an amazing team i am part of and all the other teams that i collaborate with. I feel extremely supported in all ways - resources to do my job, opportunities to learn and a clear path to career growth. I initially thought top management would be inaccessible but they are open arms... Steve is very down to earth and has an open door policy where you can stop by in his office and engage with him or say hello! I thought that was very humbling... Management encourages to communicate anything that can improve us the employees and the company as a whole without fear of intimidation. In addition to the incredible free lunch, snacks and coffees, the benefits are also amazing , their vision of charitable work is greatly encouraged, the office setting is relaxed where by you can work from anywhere in the building or outside when the weather allows. The culinary staff and cleaning crews are very incredibly efficient. All in all i could go on and on but there is too much to say...So far I have had a wonderful and amazing experience working at Trip and I am VERY VERY HAPPY here.. I feel acknowledged which may seem simple but a very crucial ingredient in an employee's performance.

    Cons

    sometime working with different national and international teams has a few hiccups but that is understandable and measures are constantly being taken to improve the system

    Tripadvisor2019-10-07

    Tripadvisor Response

    October 8, 2019Talent Acquisition Specialist

    Thank you for highlighting the strength of our company culture and inclusivity. Our goal is to create an environment where everyone feels welcome to share their opinions, challenged by their work and empowered to own their projects. We also know that it really is our employees that make TripAdvisor a great place to work, so hearing directly from employees about how their colleagues enrich their experience is always great news.

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  9. Helpful (1)

    "Smart and humane"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Needham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    - Great culture: The flat structure is truly implemented. - Smart people: A great set of people who really care about what they are doing - Great perks: Apart from free lunches, loads of things to make it easier for you to handle life! Very thoughtful!

    Cons

    You will not be able to leave (I have been interviewing and getting monetarily better offers, but still haven't found a place that feels better. Hence, haven't left!)

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    Tripadvisor2019-09-18

    Tripadvisor Response

    October 8, 2019Talent Acquisition Specialist

    Thank you for your positive remarks. We value opinions from employees across all levels and departments; we're glad to hear that this has been your experience. We're also happy to hear that you've found our benefits package, as well as our beyond work benefits to be helpful.

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  10. Helpful (1)

    "Unclear strategy and positioning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beijing, Beijing
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    great benefits, everyday free lunch, snacks, soft drinks, office is nicely decorated, much better working enviroment than local companies; talented staff, good work-life balance, culture of diversity

    Cons

    local strategy is not clear, what the staff received from the management team looks like we need to find something to do but just "work for work's sake". Might be a good story bottom-up, but is it really something the market/our audience need? Our product is less competative with local players, poor user experinces and bugs seldom taken care of. Staff are busy but a bit directionless, just doing what managers told us to do. Our voice seldom being heard of... Not because no one has opinions, but if voices always get denied or ignored or even not encouraged, whoelse would like to be the "victim". Internally there is also lack of communication across teams. I believe management team have regular meetings, but communication among different teams are less. The office is quiet, only during lunch time people are actively fetching free lunch boxes...too many free things just make people lazier and less innovative...

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    Tripadvisor2019-06-17

    Tripadvisor Response

    August 19, 2019Recruiting Operations Coordinator

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. Thanks for acknowledging that we have provided a comfortable and collaborative environment for you and your colleagues. However it is unfortunate that you felt communication between teams is lacking and your voice has not been heard. You have expressed several important concerns and I believe a more in-depth conversation would be beneficial. I encourage you to connect with your HR Business Partner or me directly for a deeper discussion. As a company founded on the principal of transparency, we work hard to ensure internal strategy are communicated and the voices of our employees are heard. I welcome a time for further discussion. Regards, Ethan Zhu General Manager, China

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Found 100 reviews