Tripadvisor Employee Reviews about "free lunch"

Updated Nov 24, 2021

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Found 108 of over 1,164 reviews

3.8
73%
Recommend to a Friend
77%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
660 Ratings
Pros
  • "The free lunch is better than most restaurants(in 108 reviews)

  • "Great benefits and work life balance(in 81 reviews)

  • Cons
  • "Speed wins" mantra, would've preferred more travel coverage or allowance(in 39 reviews)

  • "Constant Change in upper management(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Technical Account Manager

    Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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    Reviews about "free lunch"

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    1. 5.0
      Current Employee, more than 5 years

      An excellent company going through a period of change

      Jan 29, 2018 - Anonymous Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good benefits package and plenty of useful amenities - free lunch twice a week - Dog friendly office which has been very popular with staff and makes for a great office environment - Stronger communication on key changes than before, something the company is learning to improve at - Great vibe and generally a good office, with good people

      Cons

      - London is not head office - this causes frustrations for some in terms of autonomy and where major decisions are made but there is a need to be realistic - Business is going through a period of change which can be a little difficult, but it is a necessary review of the structure of the teams that make up our business

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      1 person found this review helpful

      Tripadvisor Response

      TripAdvisor

      Thank you for your feedback and for your continued dedication to the TripAdvisor team. I appreciate you acknowledging our great benefits and transparent, positive culture. As a longstanding TripAdvisor employee, you’ve seen TripAdvisor go through periods of change throughout the years. While change can be difficult for any organization, it’s necessary in order for us to refocus the business and accelerate our progress across all business lines. Change is exciting because it also presents new opportunities for all employees as professionals. While some decisions are made at HQ, all decisions always include input from our global teams. We recently added site leadership teams around the globe to further ensure that global offices have appropriate input and influence in decision making. Thanks again for your review and as always, please continue to share your feedback with your manager, people operations business partner and site leadership team. Martin Verdon-Roe, VP, Global B2B Hotel Product & Marketing

    2. 3.0
      Current Employee, more than 1 year

      London office

      Jun 12, 2019 - Manager, London in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunch on Tues and Thurs Office space is clean and well-organized

      Cons

      The UK office is a branch of the US, no decision makers are in the UK office No direction from senior management Senior teams expect a 24d7h work ethic

      4 people found this review helpful

      Tripadvisor Response

      Recruiting Operations Coordinator

      Thank you for taking the time to share your feedback. While we are happy to hear that you enjoy the office space and lunch perks, we are disappointed to hear that your experience hasn’t been completely positive. Our London office is our regional EMEA headquarters for TripAdvisor. Within the London office we have some senior Global Leaders and Senior Managers that look after a range of functions such as Sales Leadership, PR, Customer Support and Translations to name a few that are critical for our global business. We have also installed a London Site leadership team to help both run the London office across the matrix of departments and to gather feedback from the teams to better inform and guide the decisions at HQ in Boston. As a global business with some leaders working across the regional teams in Americas, EMEA, and APAC, I can understand that at times you feel stretched as we continue to drive the business forwards. TripAdvisor certainly does not support a 24/7 work ethic as that is not sustainable or productive. We do enable a flexible working environment and when relevant also support working from home to better empower working across the time zones and improving the work/life balance. I would be happy to have a conversation with you to better understand your challenges and solutions that might help you. Many thanks, Martin

    3. 4.0
      Current Employee, more than 3 years

      Great place to work

      Jan 11, 2018 - Anonymous Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people - I have never worked with a nicer, smarter bunch of people. People care about each other, we have a laugh and we work hard. It's a great working environment. Management that actually care - we have a London leadership team made up of the most senior people in the office and they really care about employee happiness. I also feel really supported by the management of my team. I am proud of what I do - at TripAdvisor you are encouraged to take ownership of what you work on and it's a pretty flat structure across the business, which I enjoy. There are great perks to working here - healthcare, dental, £850 towards fitness, free lunch on Tuesdays and Thursdays, fun office events, thoughtful little gifts, rooftop terrace. I work as part of a global team and I really feel like that. Although we work across the world, we have fortnightly meetings, help each other out and check in regularly.

      Cons

      The career progression could be clearer, but management is aware of this and are working on better growth plans, I also don't think this is an issue specific to this company

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      4 people found this review helpful

      Tripadvisor Response

      TripAdvisor

      Thank you for your insightful feedback and for highlighting many of the things that make TripAdvisor a top place to work. We’re very proud to have such a fantastic global team and to offer industry leading perks and benefits. I’m pleased to read your feedback about the new leadership team in London. I encourage you to continue to share your feedback with that team. You’re correct that career development remains an important focus area for us. It’s crucial that employees have the right tools, resources and information to effectively manage and grow their careers at TripAdvisor. Thanks again for the feedback. - Martin Verdon-Roe, VP Global Sales Strategy

    4. 3.0
      Current Employee, more than 1 year

      Nice company.

      Jun 29, 2015 - TELESALES Representative in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunches , nice staff .

      Cons

      Pay could,be better. . Lack of support from other departments

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    5. 3.0
      Current Employee, more than 1 year

      Good benefits but salary could be more competitive

      May 13, 2014 - Account Executive in Oxford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a great benefits package, which I never had in my previous jobs. Nice modern office Fruits and snacks for free, lunch discounts

      Cons

      Salary is very low and changes and decisions are made without thinking and testing them first. Sales Agents and Account Executives have to find out on their own (or by customer complain) about changes made to site, prices or CRM messaging. Employees are always asked for feedback, but in the end it always goes the other way round and their opinion is not counting at all. No internal communication between different departments. Management not qualified to lead a multi billion dollar company

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      4 people found this review helpful
    6. 5.0
      Former Intern, less than 1 year

      A Good Summer Internship

      Nov 24, 2021 - Software Development Intern in Newton, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunch every day Great events for interns Low Stress

      Cons

      Most of the work is quantity not quality - at least in my department we weren't solving very interesting problems, just building things out

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    7. 5.0
      Former Intern, less than 1 year

      Great company that strives to help both its customers and its employees

      Feb 1, 2021 - Infrastructure Software Engineer in Needham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits/perks (shuttle, free lunch - not sure what will happen to this post-COVID, gym), good pay, friendly people, building is beautiful and lots of open spaces to work, positive environment, management does a good job overall (e.g. CEO took no pay for the rest of the year following the onset of the pandemic)

      Cons

      Two reorgs/significant layoffs took place while I was there, mainly due to COVID, but I think Tripadvisor will bounce back

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    8. 3.0
      Former Contractor, less than 1 year

      It was ok

      Jan 9, 2021 - Marketing Specialist in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunches once a week

      Cons

      Low pay, low pay, low pay

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    9. 5.0
      Former Intern, less than 1 year

      Great place to intern!

      Aug 10, 2020 - Anonymous Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome experience, free lunch everyday, great people to work with

      Cons

      suburban office location, a lot of work (if that bothers you)

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    10. 5.0
      Former Employee

      Amazing benefits

      Jul 28, 2020 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredible benefits - 100% healthcare, very inexpensive to add family, free lunch/snacks, learning opportunities

      Cons

      Some managers are terrible, lack empathy

      1 person found this review helpful

      Tripadvisor Response

      Thank you for sharing your feedback. We’re glad that you enjoy being a part of the Tripadvisor team. As our company continues to grow, we are appreciative of (past and present) employee comments that highlight our strengths as well as areas we can improve upon.

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